Reviews (1,147)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

September 20, 2024

I am completely enjoying this app!

Digitized Ink Co.
United States
About 22 hours using the app
Gelato replied September 23, 2024

Hello,

Thank you for your feedback! We’re happy to hear you’re enjoying the app. If you ever need any help, feel free to reach out.

Best regards,
Bart
Gelato Support Team

September 7, 2024

It is Easy to use!

MY CROSS DESIGNS LLC ™️
United States
13 days using the app
Gelato replied September 9, 2024

Hello,

Thank you for your review! We're glad to hear that you find Gelato easy and fast, making it a great fit for starting a clothing brand. We’re happy to be part of your journey and look forward to supporting your growth. If you ever need assistance, don’t hesitate to reach out. Best of luck with your brand!

Best regards,

Michal
Gelato Support Team

October 3, 2024

Easy setup for POD for my artwork.

BUGALUXART
South Africa
7 days using the app
Gelato replied October 5, 2024

Hello,

Thank you for your feedback! We’re glad to hear that you found the setup process easy for your print-on-demand artwork. If you need any assistance or have questions as you continue, feel free to reach out.

If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

June 16, 2024

I'm only just starting out and tbh it's a pretty easy store to set up. Also easy to move my designs to shopify to sell straight away. If anything changes I'll update my review.

My Store
United Kingdom
3 months using the app
Gelato replied June 17, 2024

Hello,

Thank you for your positive review. We're glad to hear that you found it easy to set up your store and move your designs to Shopify. If you have any questions or need assistance as you continue, please feel free to reach out. We appreciate your feedback and look forward to any future updates.

Best regards,

Michal
Gelato Support Team

December 10, 2024

Easy Navigation

Home Decor-Art
United States
4 days using the app
Gelato replied December 12, 2024

Hello,

Thank you for your 5-star review! We’re glad to hear you find the platform easy to navigate. Making your experience seamless is always our goal.

If you ever need assistance, feel free to reach out.

Andrzej
Gelato Support Team

August 20, 2024

So amazing good experience

www.staycollectionshop.com
United States
10 days using the app
Gelato replied August 23, 2024

Hi,

Thank you for your kind review! We're thrilled to hear that you've had such a positive experience with Gelato. If you ever have any questions or need support, we're here to help!

Best regards,

Michal
Gelato Support Team

November 20, 2024

Easy to use and great lay out

VitaFortis
United States
About 1 hour using the app
Gelato replied November 22, 2024

Hi there,

Thank you for your review! We’re glad to hear you find the service user-friendly and well-designed. If there’s anything we can assist you with, feel free to reach out.

Kind regards,
Bart
Gelato Support Team

July 24, 2024

Easy to use and smooth experience

D.E.V. Shop
United States
3 months using the app
Gelato replied July 26, 2024

Hello,

Thank you for your positive review. We're glad to hear that you found our platform easy to use and had a smooth experience. Your feedback is important to us as we aim to provide the best service possible.

If you have any suggestions or need assistance in the future, please don't hesitate to reach out.

Best regards,

Michal
Gelato Support Team

July 21, 2024

very easy to use. saves you designs so you can finish later

My Store
United States
About 2 months using the app
Gelato replied July 23, 2024

Hello,

Thank you for your feedback! We're glad to hear you find the platform easy to use and appreciate the ability to save your designs for later. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

July 26, 2024

Easy to work on it if you work everyday! Thanks!

Goods Bazaar Shop P.C.L.
Romania
About 2 months using the app
Gelato replied July 27, 2024

Hello,

Thank you for your fantastic review! We're pleased to hear that you find our platform easy to work with on a daily basis.

Consistency is key, and we're glad Gelato is supporting your efforts smoothly. If you ever need assistance or have any questions, we're always here to help.

Thanks again for your feedback!

Best regards,

Michal
Gelato Support Team