Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

November 17, 2024

good

My Online store 333
United Kingdom
16 minutes using the app
Gelato replied November 19, 2024

Hi there,

Thank you for sharing your feedback! We're pleased to hear that Gelato is meeting your expectations. If there's ever anything we can do to improve your experience, feel free to reach out—we’re here to help.

Kind regards,
Bart
Gelato Support Team

August 29, 2024

Easy to use on your desktop

Out West Ranch Wear
United States
About 2 hours using the app
Gelato replied August 31, 2024

Hello,

Thank you for sharing your experience! We're glad to hear that you find Gelato easy to use on your desktop. If you have any questions or need support, we're here to assist.

Best regards,

Michal
Gelato Support Team

September 15, 2024

Just getting started, but I'm already loving the product options as well as ease of use.

Tee Tales
United States
About 1 hour using the app
Gelato replied September 17, 2024

Hello,

Thank you for your review! It's great to hear you're off to a good start and finding everything easy to use. If you need any assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

July 23, 2024

So easy to use

Jazzy gifts by Jay
United Kingdom
3 days using the app
Gelato replied July 25, 2024

Hi,

Thank you for your 5-star review! We’re delighted to hear that you find our app so easy to use. Your feedback is incredibly valuable to us and helps us strive for excellence. If you have any suggestions or need any assistance, please don’t hesitate to reach out.

We’re here to support you and ensure your experience continues to be smooth and enjoyable.

Best regards,

Michal
Gelato Support Team

July 8, 2024

Really clear interface to make and sell designs with. Great support aswell!

Droneback
Belgium
25 days using the app
Gelato replied July 10, 2024

Hello,

Thank you for sharing your experience! It's great to hear you find Gelato easy to use and our support team helpful. If you ever need any further assistance, feel free to reach out. We're here to help!

Kind regards,
Bart
Gelato Support Team

October 27, 2024

Because it is the best

Gold touches
United Arab Emirates
12 minutes using the app
Gelato replied October 28, 2024

Hi,

Thank you for your kind words! We're glad to hear that you think we're the best. Your satisfaction is our top priority, and we'll continue to strive for excellence.

Thank you again for choosing Gelato.

Kind regards,

Michal
Gelato Support Team

November 5, 2024

seems good to me lets hope it stays that way

My Store
Vietnam
10 minutes using the app
Gelato replied November 7, 2024

Hi there,

Thank you for the 5-star rating! We're committed to providing a positive experience and will continue to support you as you move forward with Gelato. If you ever need assistance, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

November 3, 2024

I could finally make a shirt that doesn't make me have to cut my image down

RoyaltRegime
United States
10 minutes using the app
Gelato replied November 5, 2024

Hello,

Thank you for the 5-star review! We're glad to hear you’re enjoying the design options on Gelato. If there’s ever anything else we can assist with, just let us know!

Best regards,
Bart
Gelato Support Team

September 17, 2024

perfect

Mise à Part
Canada
28 minutes using the app
Gelato replied September 18, 2024

Hello,

Thank you for your feedback! We’re thrilled to hear that you had a perfect experience with Gelato. If you have any questions or need further assistance, feel free to reach out to us anytime.

Kind regards,
Bart
Gelato Support Team

November 13, 2024

Exelent, pay on demand easy to use fast business

Guidry 3D
France
7 minutes using the app
Gelato replied November 14, 2024

Hi there,

Thank you for the 5-star rating! We’re glad you’re enjoying the ease and speed of using our service. Feel free to reach out if you need any further assistance.

Best regards,
Bart
Gelato Support Team