Reviews (1,148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.
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Easy to work on it if you work everyday! Thanks!
Hello,
Thank you for your fantastic review! We're pleased to hear that you find our platform easy to work with on a daily basis.
Consistency is key, and we're glad Gelato is supporting your efforts smoothly. If you ever need assistance or have any questions, we're always here to help.
Thanks again for your feedback!
Best regards,
Michal
Gelato Support Team
very easy to use. saves you designs so you can finish later
Hello,
Thank you for your feedback! We're glad to hear you find the platform easy to use and appreciate the ability to save your designs for later. If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Very easy to use and has great products!
Hello,
Thank you for your review! We’re happy to hear you find the service user-friendly and enjoy the variety of products. If there’s anything we can assist with, feel free to reach out anytime.
Kind regards,
Bart
Gelato Support Team
IT is the best and a pleasant experience. The combination of a user-friendly website, a vast product range, competitive pricing, excellent customer service, and reliable delivery makes it a top choice for online shopping. I would highly recommend Shopify to anyone looking for a convenient and satisfying e-commerce experience.
Hello,
Thank you for your thoughts! It sounds like you had a positive experience with your online selling. We appreciate your support and are here to help if you have any questions about using Gelato for your products. If you need anything, feel free to reach out!
Best regards,
Bart
Gelato Support Team
Veldig enkel å bruke og god kvalitet på produktene som ble levert.
Hei,
Tusen takk for den flotte tilbakemeldingen! Vi er glade for å høre at du synes Gelato er enkel å bruke, og at du er fornøyd med kvaliteten på produktene.
Ta gjerne kontakt hvis du har spørsmål eller trenger hjelp i fremtiden.
Vennlig hilsen,
Andrzej
Gelato Support Team
Very happy with tools available and feasibility of service!!!
Hello,
Thank you for your feedback! We’re pleased to know that you’re happy with Gelato features and the overall experience. If you have any questions or need further assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
La commande était de 249,70€ alors que ma facture est de 354€ j'ai voulu faire réclamation mais rien ne marche ça ne répond pas
Arnaque total
Bonjour,
Merci d'avoir attiré notre attention sur ce problème. Nous sommes désolés d'apprendre que vous avez rencontré un problème de remise. Nous vous avons contacté directement pour vous aider à résoudre ce problème et nous assurer que la remise est appliquée correctement.
Vos commentaires sont importants pour nous et nous sommes là pour arranger les choses. Si vous avez besoin d'autre chose, n'hésitez pas à nous contacter.
Cordialement,
Bart
Gelato Support Team
I have Just joined and very pleased to continue!
Hello,
We appreciate your great review! We're happy to have you on board and look forward to supporting you as you continue.
If you ever need assistance or have questions, don’t hesitate to reach out.
Andrzej
Gelato Support Team
USING IT FOR THE VERY FIRST TIME AND I WILL SAY THAT MY EXPERIENCE WAS GOOD. EVEN WITH THE LEARNING CURVE. YOU DON'T NEED DESIGN EXPERIENCE BUT YOU STILL HAVE TO LEARN TO USE THE TOOLS. THIS WAS THE EASIEST TO LEARN SO FAR. AFTER A FEW MORE MY CONFIDENCE WILL BUILD AND I'LL BE A CUSTOM DESIGN QUEEN!! THANKS GELATO FOR MAKING THIS SMOOTH AND FOR HAVING ABSOLUTELY EVERY THING I NEEDED TO GET MY DESIGNS IN THE STORE QUICKLY
Hello,
Thank you for your kind review! We're glad to hear that your first experience with Gelato was positive, even with the learning curve. It's great to know that our tools have been easy for you to learn and use. We're here to support you as you continue to build your confidence and create custom designs. Thanks for choosing Gelato!
Best regards,
Michal
Gelato Support Team
iv found it very easy to get to terms with how gelato works,I have been using an few years now, the price is 80% fair, there is still some stocking issues, I love how smooth the integration are.
Hi,
Thank you for your review and for being a loyal Gelato user for the past few years! We're glad to hear that you find our platform easy to use and appreciate the smooth integration. We're continuously working to improve our stocking issues and strive to offer competitive pricing. Your feedback is valuable to us, and we're here to support you. Thank you for choosing Gelato!
Kind regards,
Michal
Gelato Support Team