Reviews (1,083)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

October 16, 2024

I like how I can create or upload images here for my POD mugs. The customer service always responds to my inquiries. The delivery is also fast like when I ordered a test product of my mug. Kudos!

CircleOfMugs
United Kingdom
17 days using the app
Gelato replied October 18, 2024

Hello,

Thank you for your kind words! We’re happy to hear everything is going smoothly, from creation to delivery. If you ever need anything, feel free to get in touch—we’re always here to help.

Best regards,
Andrzej
Gelato Support Team

August 18, 2024

While it took a bit to learn how to do everything...I love that I can do so many things while adding designs. Personalization and changing designs or colors with the same listing is easy.

Phat Moe Clothing Co
United States
About 2 months using the app
Gelato replied August 20, 2024

Hi there,

Thank you for your thoughtful feedback! It’s great to know you’re enjoying the flexibility in design and customization. If you need any assistance along the way, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

August 20, 2024

easy to use, have lots of options for design and import into your shop

Punny Shirts Emporium
United Kingdom
8 months using the app
Gelato replied August 23, 2024

Hello!

Thank you for taking the time to leave a review! We're pleased to hear that you found Gelato easy to use. It's great to know that our platform has been helpful for you. If you ever need further assistance, don’t hesitate to reach out— we're here to help.

Best regards,

Michal
Gelato Support Team

September 16, 2024

So far so good. I ordered a sample and I saw some changes that I needed to make but overall creating and ordering the product went well.

THECHAMPIONIZED
United States
About 1 month using the app
Gelato replied September 18, 2024

Hello,

Thank you for your feedback! We’re glad to hear that creating and ordering your product went smoothly. If you need any help with the changes, feel free to reach out.

Best regards,
Bart
Gelato Support Team

November 7, 2024

The easier way to create an on line store

By The Ocean California Apparel
United States
About 1 month using the app
Gelato replied November 9, 2024

Hello,

Thank you for your feedback! We're happy to see that Gelato has made setting up your online store easier. If there's anything we can do to further support you, just let us know.

Best regards,
Andrzej
Gelato Support Team

October 8, 2024

If you're looking for a print-on-demand platform with a global presence, Gelato is an excellent choice. Their extensive network of production facilities ensures fast production and shipping times. Their customer service is both responsive and helpful. But what truly sets Gelato apart is its exceptional print quality – it's simply top-notch.

Pink Rhino Designs
United States
About 1 month using the app
Gelato replied October 10, 2024

Hello,

Thank you for your kind review! We're glad to hear that you're satisfied with the quality of our services. It's also wonderful to know that our print quality has met your expectations.

If you ever need further assistance, we're here to help.

Best regards,
Andrzej
Gelato Support Team

September 3, 2024

Gelato is instrumental to our success. They are efficient and their application is an excellent showcase of good engineering work and processes.

Kawaink
Germany
About 3 years using the app
Gelato replied September 5, 2024

Hello,

Thank you for your kind words! We're glad to hear that Gelato has been instrumental to your success and that you appreciate the efficiency and quality of our application. It's always great to know that our engineering work and processes are making a positive impact. We're here to support your continued success, and if there's anything more we can do, just let us know!

Best regards,

Michal
Gelato Support Team

August 6, 2024

Rating: ⭐⭐⭐⭐⭐ (5/5)

Exceptional Service and Quality – Highly Recommended!

I recently started using Gelato. Print on Demand for my Shopify store, and I couldn't be happier with the experience! From the seamless integration to the high-quality products, everything about this app has exceeded my expectations.

Outstanding Features.

1. Easy Integration. Setting up Gelato with my Shopify store was incredibly straightforward. The user-friendly interface made the process smooth and hassle-free.

2. High-Quality Products. The print quality on the t-shirts is fantastic. The colors are vibrant, and the material is top-notch, ensuring customer satisfaction.

3. Global Reach. Gelato’s extensive network of print partners means I can reach customers worldwide without worrying about long shipping times or high costs.

4. Responsive Support. The customer service team is prompt and helpful. They were quick to answer my queries and provided excellent support throughout.

5. Cost-Effective. Competitive pricing and no upfront costs make Gelato a great choice for small business owners. The profit margins are excellent, allowing me to grow my business sustainably.

Experience.

Since integrating Gelato into my store, I’ve seen a noticeable increase in customer satisfaction and positive reviews. The efficiency of the app has saved me countless hours, allowing me to focus on other aspects of my business. I highly recommend Gelato: Print on Demand to anyone looking to expand their product offerings with high-quality prints and reliable service.

Overall, Gelato has been a game-changer for my business, and I look forward to continuing our partnership. If you’re on the fence about trying it out, take the leap – you won’t be disappointed!

My Store
United States
About 2 months using the app
Gelato replied August 8, 2024

Hi there,

Thank you for the detailed and positive review! We're glad to hear that Gelato is working well for you and that you’re satisfied with the integration, product quality, and support. If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out.

We’re here to help,
Bart
Gelato Support Team

October 3, 2024

Really to soon to give a review and all I can say now is the app is simple and easy

What?
Iceland
19 days using the app
Gelato replied October 5, 2024

Hello,

Thank you for sharing your initial thoughts! We're glad to hear that you find the app simple and easy to use. If you have any questions or need assistance as you continue to explore it, please don't hesitate to reach out. We look forward to hearing more about your experience in the future!

Best regards,

Michal
Gelato Support Team

October 17, 2024

Excellent! It is extremely user friendly, and it gets the job done!

My Store
United States
11 days using the app
Gelato replied October 19, 2024

Hello,

Thank you for your great feedback! We're happy to hear that you find Gelato extremely user-friendly and that it helps you get the job done efficiently. If you ever need any further assistance, don’t hesitate to reach out.

Best regards,

Michal
Gelato Support Team