Reviews (1,148)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

September 10, 2024

Best

My Store
Morocco
8 days using the app
Gelato replied September 12, 2024

Hello,

We really appreciate the great feedback! It’s wonderful to know you’re having a positive experience. If you have any questions or need assistance, we’re just a message away!

Best regards,
Bart
Gelato Support Team

August 15, 2024

so eine super Abwicklung und Produkte.

GODJES
Germany
7 months using the app
Gelato replied August 19, 2024

Hallo,

Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie sowohl mit der Transaktion als auch mit den Produkten positive Erfahrungen gemacht haben. Wenn Sie weitere Hilfe benötigen, lassen Sie es uns einfach wissen.

Viele Grüße,
Bart
Gelato-Supportteam

Edited August 13, 2024

Por ahora hace lo que necesito, me faltaría tal vez algo mas de claridad o personalización a la hora de los gastos de envío, pero sinceramente me gusta mucho.

Artic-O
Spain
3 months using the app
Gelato replied August 9, 2024

Hola,

¡Gracias por tus comentarios! Nos complace saber que la integración funciona bien para ti. Si tienes más cosas para compartir o necesitas ayuda, no dudes en comunicarte con nosotros.

Saludos cordiales,
Bart
Gelato Support Team

October 29, 2024

ZEALDROP
Portugal
About 2 months using the app
Gelato replied October 31, 2024

Hello,

Thank you for the fantastic 5-star rating! If you ever have any questions or need assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team

October 6, 2024

Easy and safe!

Fortunate
United States
4 days using the app
Gelato replied October 8, 2024

Hello,

Thank you for the 5-star review! We're glad to hear you're finding the platform easy to use. If you ever need any assistance, we're here to help.

Best regards,
Bart
Gelato Support Team

October 23, 2024

excellent

JamaicaFrankie
Canada
About 6 hours using the app
Gelato replied October 24, 2024

Hello,

Thank you for your 5-star review! We’re glad to hear you’re enjoying your experience with Gelato. If you need any assistance, don’t hesitate to reach out.

Best regards,
Andrzej
Gelato Support Team

September 2, 2024

great!

Vogue Vista Couture
United States
2 months using the app
Gelato replied September 4, 2024

Hi,

Thank you for the 5-star review! If you ever need assistance or have any questions, please feel free to reach out, we're always happy to help!

Best regards,

Andrzej
Gelato Support Team

September 9, 2024

Thank you

PURPLES PLACE
United States
1 day using the app
Gelato replied September 11, 2024

Hello,

Thank you for the great rating! We're glad to hear you’re satisfied. If you ever need anything or have any questions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

August 3, 2024

Great service, good prices but they need to work on the bulk editing a bit.
overall satisfied.

Kebble Jewelry
United States
About 5 hours using the app
Gelato replied August 6, 2024

Hi there,

Thank you for the feedback! We’re glad to hear you're satisfied with our service and pricing. We appreciate your input on bulk editing, and we're continuously working to improve our platform.

If you have specific suggestions or details on how we can enhance this feature, please reach out to us at apifeedback@gelato.com. Your insights will help us make further improvements.

Best regards,
Bart
Gelato Support Team

August 29, 2024

great service!

My Store
United States
10 days using the app
Gelato replied August 31, 2024

Hello,

Thank you for your kind words! We're happy to hear that you're satisfied with our service. If you ever need anything, we're always here to help.

Best regards,

Michal
Gelato Support Team