Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

October 8, 2024

Love it

Bustyn Loose
United States
7 minutes using the app
Gelato replied October 10, 2024

Hello,

Thank you for your feedback! We're glad to hear you're happy with the platform. If you ever need assistance, feel free to reach out.

Best regards,
Andrzej
Gelato Support Team

June 20, 2024

really easy

V&D Graves
United States
4 months using the app
Gelato replied June 22, 2024

Hello,

Thank you for your review! We're glad to hear that you find our app easy to use. Your feedback is greatly appreciated. If you ever need any assistance or have questions, please don't hesitate to reach out.

Kind regards,
Bart
Gelato Support Team

June 22, 2024

so happy with Gelato , I do wish they would print on blankets as I have great ideas with that easy to use

Monika's Cottage
Australia
2 months using the app
Gelato replied June 24, 2024

Hi,

Thank you for your kind words and for sharing your interest in expanding our product range to include blankets. We're glad to hear that you find Gelato easy to use and that you're satisfied with our services. While we currently offer a variety of apparel products for printing, we are always looking to grow our offerings. Your suggestion for printing on blankets is appreciated and has been noted for consideration by our product expansion team. We understand the importance of having a diverse range of products to fulfill creative ideas like yours.

Kind regards,

Michal
Gelato Support Team

August 27, 2024

Easy to learn and use

My Store
United States
39 minutes using the app
Gelato replied August 28, 2024

Hello,

Thank you so much for your 5-star review! We're happy to hear that you found our app easy to learn and use. Your positive feedback means a lot to us, and we're committed to keeping the experience smooth and user-friendly. If you ever need assistance or have suggestions, we're here 24/7 to help.

Thanks again for your support!

Kind regards,
Michal
Gelato Support Team

August 3, 2024

Great service, good prices but they need to work on the bulk editing a bit.
overall satisfied.

Kebble Jewelry
United States
About 5 hours using the app
Gelato replied August 6, 2024

Hi there,

Thank you for the feedback! We’re glad to hear you're satisfied with our service and pricing. We appreciate your input on bulk editing, and we're continuously working to improve our platform.

If you have specific suggestions or details on how we can enhance this feature, please reach out to us at apifeedback@gelato.com. Your insights will help us make further improvements.

Best regards,
Bart
Gelato Support Team

June 16, 2024

Comprehensive, Gelato has every detail covered, and great support resources.

Joyston
New Zealand
4 months using the app
Gelato replied June 18, 2024

Hello,

Thank you for your feedback! We're glad you enjoy using Gelato and appreciate the support resources available. If you have any further questions or need assistance, feel free to reach out to our team. We're here to help!

Kind regards,
Bart
Gelato Support Team

September 24, 2024

WOOW

My Store
United States
6 minutes using the app
Gelato replied September 26, 2024

Hello,

Thanks for the fantastic 5-star review! We're delighted you had a great experience. If you ever need anything or have questions, we're here and ready to help.

Best regards,
Bart
Gelato Support Team

July 30, 2024

Great tool to add my products to my shopify store. Signedpinkera.com

Signed Pink Era
United States
About 5 hours using the app
Gelato replied August 1, 2024

Hello,

Thank you for your review! We’re glad to know that Gelato is making it easier for you to manage your products. If you have any questions or need further assistance with our services, don’t hesitate to get in touch.

Best regards,
Bart
Gelato Support Team

August 30, 2024

Easy to use

Jesus Selling Ropa
United States
19 minutes using the app
Gelato replied September 2, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find our platform easy to use. If you ever need any assistance or have suggestions on how we can improve, don't hesitate to reach out. We appreciate your support!

Best regards,

Michal
Gelato Support Team

July 24, 2024

Awesome!

CanvaSculpt
United Kingdom
About 10 hours using the app
Gelato replied July 26, 2024

Hi,

Thank you for your awesome review! We're glad to hear you're enjoying our app. Your positive feedback means a lot to us.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you.

Best regards,

Michal
Gelato Support Team