Reviews (1,148)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

August 29, 2024

great service!

My Store
United States
10 days using the app
Gelato replied August 31, 2024

Hello,

Thank you for your kind words! We're happy to hear that you're satisfied with our service. If you ever need anything, we're always here to help.

Best regards,

Michal
Gelato Support Team

August 3, 2024

Great service, good prices but they need to work on the bulk editing a bit.
overall satisfied.

Kebble Jewelry
United States
About 5 hours using the app
Gelato replied August 6, 2024

Hi there,

Thank you for the feedback! We’re glad to hear you're satisfied with our service and pricing. We appreciate your input on bulk editing, and we're continuously working to improve our platform.

If you have specific suggestions or details on how we can enhance this feature, please reach out to us at apifeedback@gelato.com. Your insights will help us make further improvements.

Best regards,
Bart
Gelato Support Team

June 21, 2024

I love Gelato print on demand. It makes my life easier to make my dream store

My Pink Closet N My Beauty Lab
United States
4 months using the app
Gelato replied June 24, 2024

Hi,

Thank you for sharing your positive experience with Gelato. We are glad to hear that our service has contributed to the ease of creating your dream store. Your feedback is valuable as it helps us continue to support our customers' aspirations. Should you need any further assistance, please feel free to reach out.

Kind regards,

Michal
Gelato Support Team

October 8, 2024

societa seria e competente, ottimo prodotto

tee the ho
Italy
3 months using the app
Gelato replied October 10, 2024

Ciao,

Grazie mille per il tuo feedback positivo! Siamo felici di sapere che hai apprezzato la nostra serietà e competenza, così come la qualità dei nostri prodotti.

Se hai bisogno di ulteriore assistenza, siamo sempre a tua disposizione.

Cordiali saluti,
Andrzej
Gelato Support Team

December 3, 2024

Great user experience getting my first store online. Integration with Shopify makes everything a breeze.

Astrodon Store
Netherlands
Gelato replied December 5, 2024

Hello,

Thank you for your 5-star review. It’s great to hear that you had a smooth experience setting up your store and integrating with Shopify. We aim to make the process as seamless as possible for our creators.

If you need any support as you continue to grow your store, feel free to reach out.

Andrzej
Gelato Support Team

October 27, 2024

接続がとてもスムーズで使いやすいです。

Wall Loco
Japan
About 1 month using the app
Gelato replied October 28, 2024

こんにちは、

接続がスムーズで使いやすいとおっしゃっていただき、ありがとうございます。お客様にご満足いただけることが、私たちの喜びです。今後もより良いサービスを提供できるよう努めてまいります。

ご不明な点やご要望がございましたら、お気軽にお問い合わせください。

今後ともよろしくお願いいたします。

Kind regards,

Michal
Gelato Support Team

August 23, 2024

great!

NHAL Clothing & Accessories
United States
6 months using the app
Gelato replied August 25, 2024

Hi,

Thank you for your review! We're happy to hear that you're having a great experience with Gelato. If you ever need assistance or have any questions, feel free to reach out.

Best regards,

Michal
Gelato Support Team

September 9, 2024

Very helpful!

Nation Party Collective
Canada
About 1 month using the app
Gelato replied September 10, 2024

Hello,

Thank you for the review!

If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Kind regards,

Michal
Gelato Support Team

September 4, 2024

This is awesome site allows me to be real creative

Angie's Gift Emporium
United States
40 minutes using the app
Gelato replied September 6, 2024

Hi there,

Thank you for sharing your thoughts! It’s great to hear that our platform is working well for you as you get started. If you ever need assistance, don’t hesitate to reach out.

Kind regards,
Bart
Gelato Support Team

October 28, 2024

Estoy empezando

My Store VM.Ch
United States
About 1 month using the app
Gelato replied October 30, 2024

Hola!

¡Gracias por la reseña de 5 estrellas! Estamos aquí para ayudarte a comenzar. Comunícate con nosotros si tienes alguna pregunta.

Saludos cordiales,
Bart
Gelato Support Team