Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

June 28, 2024

. Easy to use:

thefloralgallery_
United Kingdom
16 days using the app
Gelato replied June 30, 2024

Hello,

Thank you for sharing your feedback! We're glad to hear that you find Gelato easy to use. If you have any questions or need further assistance, feel free to reach out.

We're here to help,
Bart
Gelato Support Team

October 4, 2024

Gelato is instrumental to our success. No proactive or realtime info that something is out of stock.
Could be so easy.

Elmie Moci
France
3 minutes using the app
Gelato replied October 6, 2024

Hello,

Thank you for your positive feedback! We’re glad that Gelato contributes to your success. We understand the importance of real-time stock information, and we’ve recently made improvements to our stock tracking system. While there is still room for further enhancement, we’re committed to refining this feature to ensure smoother operations.

We appreciate your suggestion and will continue working on making things easier for you.

Best regards,
Andrzej
Gelato Support Team

June 16, 2024

I'm only just starting out and tbh it's a pretty easy store to set up. Also easy to move my designs to shopify to sell straight away. If anything changes I'll update my review.

My Store
United Kingdom
3 months using the app
Gelato replied June 17, 2024

Hello,

Thank you for your positive review. We're glad to hear that you found it easy to set up your store and move your designs to Shopify. If you have any questions or need assistance as you continue, please feel free to reach out. We appreciate your feedback and look forward to any future updates.

Best regards,

Michal
Gelato Support Team

October 28, 2024

Alles super!

Cleruba
Germany
2 minutes using the app
Gelato replied October 30, 2024

Hallo,

Danke für die fantastische Bewertung! Wir freuen uns zu hören, dass alles gut läuft. Sie können uns jederzeit kontaktieren, wir helfen Ihnen gerne weiter.

Mit freundlichen Grüßen,
Bart
Gelato Support Team

June 11, 2024

Até o momento, uma empresa além das espectativas!

Azirrague's
Brazil
5 months using the app
Gelato replied June 13, 2024

Olá!

Obrigado pelo seu feedback positivo! Ficamos felizes em saber que superamos suas expectativas. Se você tiver alguma dúvida ou precisar de ajuda, fique à vontade para entrar em contato.

Obrigado,
Bart
Gelato Support TEam

August 23, 2024

easy to use user friendly

Yaw
United States
19 minutes using the app
Gelato replied August 25, 2024

Hi,

Thank you for your review! We're happy to hear that you find Gelato easy to use and user-friendly. If you need any assistance or have any suggestions, don't hesitate to reach out.

Best regards,

Michal
Gelato Support Team

August 24, 2024

Fluidité incroyable. Peut être juste ajouter plus de maquettes

FrenchAussie
France
15 minutes using the app
Gelato replied August 28, 2024

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous trouviez notre plateforme fluide. Nous prenons note de votre suggestion d'ajouter plus de maquettes et travaillerons à améliorer notre offre. N'hésitez pas à nous faire part de toute autre idée ou besoin.

Cordialement,

Michal
Gelato Support Team

June 12, 2024

This is a dream come true... Thank you for making the world's dream a reality with your easy to use app

The Gate Way Administrative Services
South Africa
3 months using the app
Gelato replied June 14, 2024

Hello,

Thank you for your kind words! We're glad to hear that you're satisfied with Gelato. If you ever need assistance or have questions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

May 28, 2024

Outstanding service, easy to use. great customer service

Loveknowt
United States
Over 1 year using the app
Gelato replied May 31, 2024

Hi,

Thank you for your wonderful review! We're glad to hear that you find our service outstanding and easy to use. It's also great to know our customer service team has met your expectations. We appreciate your support and look forward to continuing to serve you. Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

August 10, 2024

Easy to navigate.

My Store
United States
30 minutes using the app
Gelato replied August 12, 2024

Hello,

Thanks for your feedback! It’s great to know that you find Gelato user-friendly. If you need any help or have more suggestions, we’re always here to assist.

Kind regards,
Bart
Gelato Support Team