Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

June 9, 2024

great app easy product adding and good pricing with a good margin

Curdesty
United States
3 months using the app
Gelato replied June 10, 2024

Hi,

Thank you for your review. We're glad to hear that you find our app user-friendly and appreciate the ease of adding products. Our pricing strategies aim to provide good margins for our users, and we're happy to know that it's working well for you. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Michal
Gelato Support Team

May 19, 2024

what an awesome service!

The Branchery
Canada
Over 2 years using the app
Gelato replied May 21, 2024

Hello,

Thank you for your kind words! We're thrilled to hear that you find our service awesome. If you ever have any questions or need assistance, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

June 10, 2024

Easy to work and assume productivity

Bad Barbie Boutique
United States
2 months using the app
Gelato replied June 11, 2024

Hi there,

Thank you for your review of Gelato. We appreciate your feedback on the ease of use and are committed to providing a seamless experience for our users. If there's anything we can do please don't hesitate to reach out.

Kind regards,
Kyle

May 25, 2024

great app, easy to work with and nice products

Abstract doodles S.
Spain
Over 1 year using the app
Gelato replied May 27, 2024

Hello,

Thank you for your feedback! We're glad to hear that you're enjoying using Gelato and finding it easy to work with. If you have any questions or need further assistance, please feel free to reach out.

We're here to help,
Bart
Gelato Support Team

June 4, 2024

This had exactly what I needed and was affordable. I love the embroidery capabilities

GALASO
United States
4 months using the app
Gelato replied June 6, 2024

Hi,

Thank you for your positive feedback. We're delighted to hear that our offerings met your needs perfectly and that you found them affordable. We're also glad that you love our embroidery capabilities. If you have any questions or require further assistance, please don't hesitate to reach out to us.

Best regards,

Michal
Gelato Support Team

June 14, 2024

Its great! Quick and simple

Sendd
United Kingdom
26 days using the app
Gelato replied June 16, 2024

Hi,

Thank you for your positive feedback! We're glad to hear you found our service quick and simple. If you have any further questions or need assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team

August 12, 2024

Awesome addition to my store, so grateful.

Inner Sanctum
United States
13 minutes using the app
Gelato replied August 14, 2024

Hi there,

We’re glad to hear that Gelato has been a great addition to your store! If you have any questions or need further assistance as you continue to grow, just let us know.

Best regards,
Bart
Gelato Support Team

May 27, 2024

iv found it very easy to get to terms with how gelato works,I have been using an few years now, the price is 80% fair, there is still some stocking issues, I love how smooth the integration are.

Outer Box Illustration
United Kingdom
10 months using the app
Gelato replied May 28, 2024

Hi,

Thank you for your review and for being a loyal Gelato user for the past few years! We're glad to hear that you find our platform easy to use and appreciate the smooth integration. We're continuously working to improve our stocking issues and strive to offer competitive pricing. Your feedback is valuable to us, and we're here to support you. Thank you for choosing Gelato!

Kind regards,

Michal
Gelato Support Team

Edited September 4, 2024

I couldn't back out of the design - so I just going over to another POD to get the job done - I don't have time. See you next time. Jim2y

Jim2y's
United States
8 months using the app
Gelato replied May 31, 2024

Hi,

Thank you so much for leaving us a stellar 5-star rating! Just a friendly reminder, our team is available 24/7 to assist you with any questions or concerns you may have.

Best regards,

Michal
Gelato Support Team

June 14, 2024

Easy to use with Shopify and easy to set up products.

Peaceful Pastels
United States
26 days using the app
Gelato replied June 15, 2024

Hi,

Thank you for your positive review. We're pleased to hear that you find our app easy to use with Shopify and that setting up products has been straightforward. If you have any questions or need further assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team