Reviews (1,148)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

June 22, 2024

so happy with Gelato , I do wish they would print on blankets as I have great ideas with that easy to use

Monika's Cottage
Australia
2 months using the app
Gelato replied June 24, 2024

Hi,

Thank you for your kind words and for sharing your interest in expanding our product range to include blankets. We're glad to hear that you find Gelato easy to use and that you're satisfied with our services. While we currently offer a variety of apparel products for printing, we are always looking to grow our offerings. Your suggestion for printing on blankets is appreciated and has been noted for consideration by our product expansion team. We understand the importance of having a diverse range of products to fulfill creative ideas like yours.

Kind regards,

Michal
Gelato Support Team

November 11, 2024

Easy to use

Custom Keeps
Australia
43 minutes using the app
Gelato replied November 13, 2024

Hello,

Thank you for the fantastic rating! We're happy to hear that you’re enjoying Gelato ease of use. If there’s ever anything you need, we're here to help.

Best regards,
Bart
Gelato Support Team

October 23, 2024

Gelato ist eine super Idee, meine Fotos zu verarbeiten und zu verkaufen. Dadurch habe ich einen neuen Shop erstellen können. Ich freue mich auf die Zusammenarbeit und die Hilfestellungen sind klasse

Kleinepost.de
Germany
30 minutes using the app
Gelato replied October 25, 2024

Hallo,

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Gelato Ihnen hilft, Ihre Fotos zu verarbeiten und zu verkaufen und dass Sie Ihren neuen Shop eröffnen konnten. Wir freuen uns ebenfalls auf die Zusammenarbeit und stehen Ihnen jederzeit gerne zur Verfügung.

Beste Grüße,
Andrzej
Gelato Support Team

April 25, 2024

If you have designs created and ready to print this app is easy to use with lots and lots of access to more details and inspiration. Has a nice creative space for you to create your own personal touch and quality.

Walker & Saint Co
New Zealand
5 months using the app
Gelato replied April 26, 2024

Hi,

Thank you for your positive review! We're glad to hear that you find Gelato easy to use, especially if you already have designs ready for printing. We strive to provide access to plenty of details and inspiration to enhance your experience. Our creative space aims to help you add a personal touch to your products while maintaining quality. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

December 2, 2024

trés intuitif et pro

libertechasse.com
France
6 days using the app
Gelato replied December 4, 2024

Bonjour,

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous appréciez l'expérience intuitive. Si nous pouvons vous aider, n'hésitez pas à nous contacter à tout moment.

Cordialement,
Bart
Gelato Support Team

July 15, 2024

So easy to use and a great selection of clothing to choose from.

Inner Peace Clothing
Australia
17 days using the app
Gelato replied July 17, 2024

Hello,

Thank you for your feedback! We're pleased to hear that you find Gelato easy to use and appreciate the variety of clothing options available. If you have any questions or need further assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

August 8, 2024

Very good

Monkey King
India
About 1 month using the app
Gelato replied August 12, 2024

Hi there,

Thanks for the positive feedback! We’re pleased to hear you’re enjoying our platform. If you have any questions or need assistance, feel free to get in touch.

Best regards,
Bart
Gelato Support Team

July 15, 2024

great quality outstanding customer support.

Puzzles by Dino
Germany
Over 1 year using the app
Gelato replied July 17, 2024

Hello,

Thank you for your feedback! We're glad to hear that you’re satisfied with the quality of our products and the support you received. If you need any further assistance or have any more questions, feel free to reach out.

We're always here to help,
Bart
Gelato Support Team

October 4, 2024

top

MCD
Germany
28 days using the app
Gelato replied October 6, 2024

Hello,

Thank you for your positive feedback! We’re glad to know you’re having a great experience with Gelato. If you ever have any suggestions or need assistance, feel free to reach out—we're here to help.

Best regards,
Andrzej
Gelato Support Team

June 28, 2024

Great app!! i love the ease of use and products!

The Melanin Tree
United States
About 2 months using the app
Gelato replied July 1, 2024

Hello,

Thank you for your positive feedback! We're happy to hear that you find Gelato easy to use and are pleased with the products. If you have any questions or need assistance, feel free to reach out.

Kind regards,
Bart
Gelato Support Team