Reviews (1,148)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

September 11, 2024

great site

Healthy4Sure
United States
About 1 hour using the app
Gelato replied September 13, 2024

Hello,

Thank you for the positive review! We're glad to hear you're enjoying the platform. If you ever need assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

June 4, 2024

This is my first experience and I have benefited a lot from your esteemed site.

Yemen4Design
Yemen
3 months using the app
Gelato replied June 6, 2024

Hello,

Thank you for your positive review. We're glad to hear that your first experience with our site has been beneficial. If you have any questions or need further assistance, please feel free to contact us.

Best regards,

Michal
Gelato Support Team

November 14, 2024

Facile d'utilisation et très agréable à utiliser

Clothed by Jesus Love
France
2 days using the app
Gelato replied November 16, 2024

Bonjour,

Merci pour votre retour positif ! Nous sommes ravis d'apprendre que vous appréciez l'expérience. N'hésitez pas à nous contacter si vous avez besoin de plus d'informations.

Cordialement,
Bart
Gelato Support Team

January 29, 2024

so far i love it, i just wish there would be a better/cheaper way for a new store to be able to test the products, i spend many weeks building the store and lost the ability to buy my own items for 50%. now i have to wait for a deal before i can even see for myself how my items look, i really think there should be a way for store owners to get deals for first time orders to themselves, a test option with a lower price that don't have a time limit to it, we have enough stress as it is.

AdidA Fallen Angel
Canada
About 1 month using the app
Gelato replied January 30, 2024

Hello,

Thank you for sharing your experience! We're thrilled to hear that our customer support was able to assist you promptly and professionally. At Gelato, we strive to provide a seamless and reliable service. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your positive feedback and look forward to serving you again.

Best of luck with your store,
Bartosz
Gelato Support Team

March 8, 2024

I love the fact that I can see how much the product would cost in different countries, and that the app automatically selects the most suitable fulfilment centre.

We Curate Gifts
Canada
9 months using the app
Gelato replied March 10, 2024

Hi,

Thank you for sharing your feedback with us! Providing a seamless and efficient experience for our users is a top priority. If you have any further feedback or questions, please feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
Michal
Gelato Support Team

May 29, 2024

Gelato made us entrepreneurs. Gelato made us artists too. Also a family business owner. ;) Couldnt be happier today with the results. I think the creative and collaborative style of this highly efficient POD platform is truly remarkable. The experience is perfect and the connection between Shopify & Gelato is working super-smoothly as any good business partnership should. Shopify, you re lucky to have Gelato in your books :)

My Store
Spain
15 days using the app
Gelato replied May 31, 2024

Hello,

Thank you for your wonderful review! We're thrilled to hear that Gelato has helped you on your entrepreneurial journey and brought your artistic vision to life. It's great to know that the integration with Shopify has been seamless for your business. Your satisfaction is our top priority. We appreciate your kind words and look forward to continuing to support your success!

Warm regards,

Michal
Gelato Support Team

April 3, 2024

So far I'm really impressed with this app. The design is very intuitive, which makes creating products quick and fun.

Andros
United States
8 months using the app
Gelato replied April 5, 2024

Hello,

Thank you for sharing your thoughts! We're thrilled that you're impressed with our app's functionality and user-friendly design. If you ever need assistance or have any questions, feel free to reach out to us. We're here to help make your experience with Gelato enjoyable and productive.

Best regards,
Bart
Gelato Support Team

August 1, 2024

good app

Have Fun and Relax
United States
About 2 months using the app
Gelato replied August 3, 2024

Hello,

Thank you for your 5-star review! We're glad to hear that you find our app good.

If you have any questions or need further assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team

April 4, 2024

The process of creating my project was so easy. It beats having to actually make the shirt myself. Will be a repeat customer definitely.

My Store
United States
5 months using the app
Gelato replied April 6, 2024

Hello,

Thank you for sharing your positive experience with us. We're delighted to hear that you found the process of creating your project with Gelato easy and convenient. Providing a seamless experience for our customers is a top priority for us. We're glad to have saved you time and effort, and we look forward to serving you again as a repeat customer. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support.

Kind regards,

Michal
Gelato Support Team

April 17, 2024

Easy process of making and selling products and excellent customer service for any issues or questions you may have.

Lena’s K-Designs
Canada
8 months using the app
Gelato replied April 19, 2024

Hi,

Thank you for your positive review! We're glad to hear that you found the process of making and selling products on Gelato easy and that you're satisfied with our customer service. Providing a seamless experience and excellent support are our top priorities. If you have any further questions or encounter any issues in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team