Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

May 30, 2024

great so far, sometimes slow- but that's OK :)

Organic Disaster
Australia
12 days using the app
Gelato replied June 1, 2024

Hello,

Thank you for your positive review! We're glad to hear that you are having a great experience overall. We appreciate your patience regarding occasional slowdowns and are continuously working to improve our service speed.

Best regards,

Michal
Gelato Support Team

May 20, 2024

great

Final Boss Gear
United States
About 1 month using the app
Gelato replied May 22, 2024

Hello,

Thank you for the wonderful review! Just a heads up, our team is available 24/7 if you need any help.

Best regards,
Bart
Gelato Support Team

April 26, 2024

Good quality and good shipping.

Kosmic Design
Brazil
11 months using the app
Gelato replied April 28, 2024

Hi,

Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support!

Best regards,

Michal
Gelato Support Team

May 22, 2024

So far, the integration between our Shopify store and Gelato has been nothing but incredible! The print and delivery time is so fast, and the quality is amazing. This is very exciting for our business.

Nature Mama's Nest
Australia
27 days using the app
Gelato replied May 24, 2024

Hello,

Thank you for your kind review! We're glad to hear that the integration with your Shopify store has been smooth and that you're impressed with our print and delivery times. It's great to know our service is contributing positively to your business. If you need any further assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team

November 22, 2024

Easy to use and convenient, takes away the hard part of making products and fulfilling them on your own. Highly recommend

PB6 Designs
United States
May 17, 2024

very easy to work with and use

Dirty Birdy Outfitters
United States
About 1 month using the app
Gelato replied May 18, 2024

Hello,

We're delighted to hear that you found our app easy to work with! Making your experience seamless is our priority. Should you need any assistance or have questions along the way, don't hesitate to reach out. We're here to support you every step of the journey.

Warm regards,

Michal
Gelato Support Team

May 11, 2024

Super god til at frigøre dit kreativitet

EBOOS
Denmark
2 months using the app
Gelato replied May 13, 2024

Hej,

Tak for din feedback! Det er dejligt at høre, at du finder vores platform nyttig til at udtrykke din kreativitet. Vi stræber efter at skabe et rum, hvor kreativiteten kan blomstre. Hvis du nogensinde har brug for hjælp eller har spørgsmål om brugen af Gelato, er du velkommen til at kontakte os. Vi er her for at hjælpe dig hele vejen!

Best regards,
Bart
Gelato Support Team

April 4, 2024

Superb print on demand company.
Top quality products and print quality.
Gelato have transformed my business.

WHOLE LOTTA ROCK
Ireland
About 2 years using the app
Gelato replied April 6, 2024

Hi,

Thank you for your positive review and for choosing Gelato for your print-on-demand needs. We're glad to hear that you're satisfied with the top quality products and print quality we offer. It's great to know that Gelato has made a positive impact on your business. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

May 19, 2024

I love it

DropShip Express
South Africa
About 1 month using the app
Gelato replied May 20, 2024

Hello,

Thank you for your feedback! We're delighted to hear that you love our service. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Bart
Gelato Support Team

April 12, 2024

Gelato is a joy to work with. We've been working with them for the last couple of years on different platforms, and I can vouch for their product quality, as well as for their customer support.

Most recently, we've used the bulk implementation feature with the assistance of Aleksandra Piotrowska, and she was patient, helpful, and communicative along the way.

Oakhouse
United States
Over 1 year using the app
Gelato replied April 14, 2024

Hello,

Thanks a bunch for the awesome feedback! We're thrilled you've been enjoying using Gelato over the years and found our product quality and support up to the mark. Anytime you need a hand or have questions, just give us a shout.

We appreciate your support,
Bart
Gelato Support Team