Reviews (1,148)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

April 4, 2024

The process of creating my project was so easy. It beats having to actually make the shirt myself. Will be a repeat customer definitely.

My Store
United States
5 months using the app
Gelato replied April 6, 2024

Hello,

Thank you for sharing your positive experience with us. We're delighted to hear that you found the process of creating your project with Gelato easy and convenient. Providing a seamless experience for our customers is a top priority for us. We're glad to have saved you time and effort, and we look forward to serving you again as a repeat customer. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support.

Kind regards,

Michal
Gelato Support Team

April 17, 2024

Easy process of making and selling products and excellent customer service for any issues or questions you may have.

Lena’s K-Designs
Canada
8 months using the app
Gelato replied April 19, 2024

Hi,

Thank you for your positive review! We're glad to hear that you found the process of making and selling products on Gelato easy and that you're satisfied with our customer service. Providing a seamless experience and excellent support are our top priorities. If you have any further questions or encounter any issues in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

July 1, 2024

Great product, easy to use

The Aussie MacMasters
Australia
4 months using the app
Gelato replied July 3, 2024

Hello,

Thank you for your feedback! We're glad to hear you find our platform easy to use and that you're enjoying it. If you need any assistance, feel free to reach out.

Kind regards,
Bart
Gelato Support Team

April 5, 2024

I love using Gelato for my print on demand business. They have quality products with a variety of design options and fast shipping. I also like the quality of their prints. I only wish they had more mock ups on the free plan and also more products such as candles and glass bottles.

InkcocciUK
United Kingdom
2 months using the app
Gelato replied April 6, 2024

Hi,

Thank you for your positive feedback and for choosing Gelato for your print-on-demand business. We're glad to hear that you appreciate our quality products, variety of design options, and fast shipping. Your feedback regarding mock-ups and additional product offerings is valuable to us, and we'll certainly take it into consideration as we continue to improve our services. If you have any further suggestions or questions, please feel free to reach out. We appreciate your support and look forward to serving you again.

Best regards,

Michal
Gelato Support Team

November 21, 2024

Otroligt lättanvänd och har allt jag behöver.

BESLAGTAGET!
Sweden
About 24 hours using the app
Gelato replied November 22, 2024

Hej,

Tack så mycket för din fantastiska recension! Det gläder oss att höra att du tycker att Gelato är lättanvänd och att den uppfyller alla dina behov. Vi strävar alltid efter att göra plattformen så smidig och användarvänlig som möjligt för våra kunder. Om du har några frågor eller behöver hjälp, tveka inte att höra av dig.

Tack för att du är en del av Gelato-familjen!

Med vänliga hälsningar,

Michal
Gelato Support Team

Edited October 28, 2024

Det fungerar bra och är användar vänligt

My Store
Sweden
3 months using the app
Gelato replied September 2, 2024

Hello,

We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.

Kind regards,
Michal
Gelato Support Team

May 25, 2024

great app, easy to work with and nice products

Abstract doodles S.
Spain
Over 1 year using the app
Gelato replied May 27, 2024

Hello,

Thank you for your feedback! We're glad to hear that you're enjoying using Gelato and finding it easy to work with. If you have any questions or need further assistance, please feel free to reach out.

We're here to help,
Bart
Gelato Support Team

November 17, 2024

good

My Online store 333
United Kingdom
16 minutes using the app
Gelato replied November 19, 2024

Hi there,

Thank you for sharing your feedback! We're pleased to hear that Gelato is meeting your expectations. If there's ever anything we can do to improve your experience, feel free to reach out—we’re here to help.

Kind regards,
Bart
Gelato Support Team

June 4, 2024

This had exactly what I needed and was affordable. I love the embroidery capabilities

GALASO
United States
4 months using the app
Gelato replied June 6, 2024

Hi,

Thank you for your positive feedback. We're delighted to hear that our offerings met your needs perfectly and that you found them affordable. We're also glad that you love our embroidery capabilities. If you have any questions or require further assistance, please don't hesitate to reach out to us.

Best regards,

Michal
Gelato Support Team

July 25, 2024

brillaint amazing wow

Modern Muslim Lifestyle
United Kingdom
3 months using the app
Gelato replied July 26, 2024

Hello,

Thank you for your fantastic review. We're delighted to hear that you find our app brilliant and amazing. Your satisfaction is our top priority, and it's great to know we're meeting your expectations.

If you have any suggestions or need assistance, please feel free to reach out. We're here to help.

Best regards,

Michal
Gelato Support Team