Reviews (1,148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.
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So far, the integration between our Shopify store and Gelato has been nothing but incredible! The print and delivery time is so fast, and the quality is amazing. This is very exciting for our business.
Hello,
Thank you for your kind review! We're glad to hear that the integration with your Shopify store has been smooth and that you're impressed with our print and delivery times. It's great to know our service is contributing positively to your business. If you need any further assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Getting to understand Gelato has been relatively easy. I'm a bit disappointed that the personalisation part doesn't work with my Stilleto theme as that was one of the major draws to using Gelato. I would also like to undersatnd how migrating my products from Printify to Gelato works as the SKU's remain Printify SKU's meaing when I delete the product from Printify it removes the SKU that Gelato are using.
Hello,
Thank you for your feedback! We’re actively working to expand our supported themes, and we appreciate your patience. Regarding migration, it should not be possible to create variants without SKU and we’ve reached out to you directly for more details. We hope to resolve this promptly and provide a 5-star experience!
Best regards,
Bart
Gelato Support Team
Gelato is simple to use and the website is brilliant. This is where you can use a great image of a photo, a piece of artwork or even try AI and upload to create a numerous amount of apparel to sell.
Hello,
Thank you for your positive feedback! We're delighted to hear that you find Gelato's platform intuitive and user-friendly. It's fantastic to know that you appreciate the versatility of creating a variety of apparel from images, artwork, or even utilizing AI. If you ever have any questions or need assistance with creating your products, please don't hesitate to reach out.
We're here to help you every step of the way,
Bart
Gelato Support Team
Easy and fun.
Hello,
Thank you for your 5-star review. It’s great to hear that you find the process both easy and enjoyable. Making things simple and efficient is what we aim for.
Feel free to reach out if you need any assistance along the way.
Andrzej
Gelato Support Team
The products are of great quality, the shipping was super quick, and the customer service was both helpful and fast. I highly recommend this Print-on-Demand Platform.
Hello,
Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the quality of our products, the speedy shipping, and our customer service. If you have any more feedback or if there's anything else we can assist you with, don't hesitate to let us know.
We appreciate your recommendation,
Bartosz
Gelato Support Team
great app easy product adding and good pricing with a good margin
Hi,
Thank you for your review. We're glad to hear that you find our app user-friendly and appreciate the ease of adding products. Our pricing strategies aim to provide good margins for our users, and we're happy to know that it's working well for you. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Michal
Gelato Support Team
easy to use user friendly
Hi,
Thank you for your review! We're happy to hear that you find Gelato easy to use and user-friendly. If you need any assistance or have any suggestions, don't hesitate to reach out.
Best regards,
Michal
Gelato Support Team
A celebration of life - perfect in every possible way.
Hello,
Thank you for your kind words! We're delighted to hear that you had such a positive experience. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
Love it
Hello,
Thank you for your feedback! We're glad to hear you're happy with the platform. If you ever need assistance, feel free to reach out.
Best regards,
Andrzej
Gelato Support Team
love it
Hello,
Thank you for your kind words! We're glad to hear that you're having a good experience with Gelato. If you need any support or have questions, feel free to get in touch with us anytime.
Kind regards,
Bart
Gelato Support Team