Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

January 6, 2024

really easy to use, once you understand what everything does, it makes a lot more sense.

American Trash
United States
About 2 months using the app
Gelato replied January 8, 2024

Hi,

Thank you so much for sharing your 5-star review! We're glad to hear that you found our platform easy to use. We understand that navigating new tools can sometimes feel overwhelming, but we're glad that once you grasped the concept, everything became more clear and understandable. If you ever need any further assistance or have any questions, please don't hesitate to reach out to our customer support team.
Best regards,
Michal
Customer Support Team

April 27, 2024

I'm just learning the ropes, so I appreciate the ease of navigating through the site.

My Store
United States
13 days using the app
Gelato replied April 28, 2024

Hi,

Thank you for your positive feedback! We're delighted to hear that you find our platform easy to navigate, especially as you're just starting out. We strive to provide a user-friendly experience for all our customers, regardless of their level of expertise. If you ever have any questions or need assistance along the way, please don't hesitate to reach out to us. We're here to support you on your journey!

Warm regards,

Michal
Gelato Support Team

July 7, 2024

So far easy to understand and connect

Fair Twenty One Boutique
United States
About 2 hours using the app
Gelato replied July 9, 2024

Hello,

Thank you for your feedback! We're glad to hear you find Gelato easy to understand and connect with. If you need any assistance, please feel free to reach out.

Kind regards,
Bart
Gelato Support Team

October 20, 2024

Love the app and integration with Shopify

Chain Strikers
Canada
Gelato replied October 22, 2024

Hello,

Thank you for the 5-star review! We're thrilled that you're enjoying the app and how it integrates with Shopify. If you ever have any questions or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

October 28, 2024

Alles super!

Cleruba
Germany
2 minutes using the app
Gelato replied October 30, 2024

Hallo,

Danke für die fantastische Bewertung! Wir freuen uns zu hören, dass alles gut läuft. Sie können uns jederzeit kontaktieren, wir helfen Ihnen gerne weiter.

Mit freundlichen Grüßen,
Bart
Gelato Support Team

December 12, 2023

I love how easy it is to use, It creates a User friendly experience I hope to use it more in the upcoming future

Let it be known
United States
4 months using the app
Gelato replied December 13, 2023

Hello,

I'm glad to hear that you find Gelato easy to use and that it provides a user-friendly experience. If you have any questions or if there's anything specific you'd like to explore or know more about in Gelato, feel free to ask.

Best of luck with your future endeavors, and if there's anything Gelato can assist you with, they're there to help,
Bartosz
Gelato Support Team

May 29, 2024

so far so good, just testing it out, love how it easy to use, would recommend it

RobiandDeni
Canada
About 16 hours using the app
Gelato replied May 31, 2024

Hi,

Thank you for your positive review! We're glad to hear that you find Gelato easy to use. We appreciate your recommendation and hope your testing continues to go smoothly. If you have any questions or need assistance, we're here to help. Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

January 5, 2024

Super user friendly and convenient to use the dashboard. Integration between Shopify and Gelato is a one click step

MurderedBMWGxng
United Kingdom
3 months using the app
Gelato replied January 8, 2024

Hello,

Thank you for your kind words! We're delighted to hear that you find Gelato user-friendly and that the Shopify integration has been smooth for you. If you have any more feedback or questions, feel free to reach out.

Happy printing,
Bartosz
Gelato Support Team

April 10, 2024

it will help me grow my brand

Evanston Magazine Men's Apparel
United States
Over 2 years using the app
Gelato replied April 12, 2024

Hi,

Thank you for your positive review. We're delighted to hear that Gelato is contributing to the growth of your brand. Supporting our users in achieving their business goals is our top priority, and we're glad to be a part of your journey. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

December 12, 2023

It is super easy to set up & get going. Local area deliveries - Get in. Just what I was looking for. Other apps for print on demand don't hold a candle to Gelato

Jen's Pottery House
United Kingdom
3 months using the app
Gelato replied December 13, 2023

Hello,

We're glad to hear that you find Gelato easy to set up and that it meets your needs for local area deliveries. Ease of use and efficient local services are certainly valuable aspects of a good print on demand platform.

If you have any further comments or questions, or if there's anything specific you'd like assistance with, feel free to let us know,
Bartosz
Gelato Support Team