Reviews (1,189)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly ...

October 14, 2024

I have used print on demand sites before, but NONE like Gelato. The ability to use templates to take one design and apply it to a multitude of shirts absolutely blew my mind!

The first time I used this, I tried to apply one design to all the colors and couldn't figure out why it wouldn't work -- until I realized "limit of 100 shirts per template" meant that my 590 shirt designs FROM ONE TEMPLATE ...

My Store
United States
2 months using the app
Gelato replied October 16, 2024

Hi there,

Thanks so much for the awesome review! We're really glad to hear that you’re enjoying the template feature and that it’s making your design process easier. It ...

January 7, 2025

Impressively simple to make a promo merch business!

WonderTour
United States
About 2 months using the app
Gelato replied January 9, 2025

Hello,

Thank you for your feedback! We're glad to hear you're finding it simple to set up your merch business. If there's anything we can assist with, don’t hesitate to reach ...

October 26, 2024

PROS
Easy-to-use interface
Good design tools
Several print location options
Good integration with storefronts
Wide range of connections to other sources, such as Google and Pinterest

CONS
Variants are limited to 100
Lack of 'Higher ended' products
Lack of written Shipping Policy

M2M Global, LLC
United States
2 months using the app
Gelato replied October 28, 2024

Hello,

Thank you for the thoughtful 5-star review! We're glad you're enjoying the interface, design tools, and integration options.

Regarding the points raised, please note ...

Edited December 9, 2024

Simple, easy, straight forward.

My Store
United States
About 2 months using the app
Gelato replied December 2, 2024

Hi there,

Thank you for your feedback! We’re glad to hear you find Gelato easy to work with. If you ever need assistance, we’re here to help.

Kind regards,
Bart
Gelato ...

February 21, 2025

Simple clear and easy to use.

Random White T
United Kingdom
10 days using the app
Gelato replied February 23, 2025

Hello,

Thank you for your feedback! We're glad to hear you find the platform simple and easy to use. If you ever need any assistance, we're here to help.

Best,

Andrzej
Gelato ...

January 10, 2025

Super man kann auch Personalisation aktivieren, so dass Kunden ihre eigenen Designs verwenden können

EasyGoodies
Switzerland
2 months using the app
Gelato replied January 12, 2025

Hallo,

Vielen Dank für dein positives Feedback! Es freut uns sehr zu hören, dass dir die Personalisierungsfunktionen gefallen. Unser Ziel ist es, Kreativen die besten Tools ...

December 14, 2024

This is the easiest POD I have used yet! Love the AI Assistance for product description.

Peace Love & Lisa
United States
19 days using the app
Gelato replied December 16, 2024

Hello,

Thank you for your wonderful feedback! We're glad you're enjoying the ease of use and the AI assistance for product descriptions. If there’s anything else we can do to ...

December 8, 2024

I have Just joined and very pleased to continue!

My Store
Bangladesh
3 months using the app
Gelato replied December 10, 2024

Hello,

We appreciate your great review! We're happy to have you on board and look forward to supporting you as you continue.

If you ever need assistance or have questions, ...

November 24, 2024

Great customer service, so far so good!

For Love Of Humor
United States
9 months using the app
Gelato replied November 26, 2024

Hi there,

Thank you for your review! We’re glad to hear you’ve had a positive experience with our customer service. If there’s anything else we can assist you with, feel free ...

November 7, 2024

The easier way to create an on line store

By The Ocean California Apparel
United States
About 1 month using the app
Gelato replied November 9, 2024

Hello,

Thank you for your feedback! We're happy to see that Gelato has made setting up your online store easier. If there's anything we can do to further support you, just ...