Reviews (1,083)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
Refine
-
By rating
Great products, easy to integrate into our store. Plenty of choice on the free plan.
Hi there,
Thank you for the wonderful review! We're glad to hear you're enjoying our product selection and the ease of integration with Shopify. If you ever need assistance or have any questions, feel free to reach out.
We're here to help,
Bart
Gelato Support Team
The best drop shipping/Print On Demand out there. Also easy to move my designs to shopify to sell straight away. If anything changes I'll update my review.
Hello,
Thank you for your great feedback! We're happy to hear that you're enjoying the platform and finding it easy to integrate with Shopify. If you ever need assistance, feel free to reach out to us.
Best regards,
Andrzej
Gelato Support Team
I had a few issues publishing products to my store and the support team went out of their way to help me solve, that is very much appreciated, that every merchant is treated like we are the most important. Thanks guys!
Hello,
Thank you for sharing this! We’re happy to know that our support team could assist you and make sure everything worked smoothly. Your experience means a lot to us, and we’re here anytime you need.
Best regards,
Andrzej
Gelato Support Team
This app has been a dream for me as a small business owner!!
Hello,
Thank you for the wonderful 5-star review! We're always here to assist, so don't hesitate to contact us if you have any questions or need further support.
Best regards,
Andrzej
Gelato Support Team
Overall I am happy with Gelato and I haven't even explored all the apps yet.
I was also impressed by the quick response to a printing mistake that was made and the customer really felt like they were respected and happy in the end of the fulfillment process.
They are not perfect but pretty damn close!
They do take full responsibility for their errors and that puts my mind at ease.
Hello,
Thanks so much for your feedback! We're really pleased to hear that you're enjoying Gelato and that our team was able to sort out the printing issue quickly. It’s great to know that you felt valued and satisfied with the service. We’re always working to improve, so your comments mean a lot to us. If you need anything else or have more questions, just let us know!
Kind regards,
Bart
Gelato Support Team
Easy to understand, quickly add personalization, and created my 1st products. Thank you!!
Hello,
Thank you for the 5-star review! We're glad to hear that creating and personalizing your products has been easy. If you ever have questions or need assistance, we’re here to help!
Best regards,
Bart
Gelato Support Team
I like it, easy to work and design products. thanks
Hi,
Thank you for your kind review! We’re pleased to hear that you find our platform easy to work with and that designing products has been a smooth process for you. Ensuring a user-friendly experience is important to us, and we’re glad it has met your expectations. If you ever have any questions or need further assistance, don’t hesitate to reach out.
We appreciate your support and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
I love Gelato! The service and quality of the products are nice!
Hello,
Thank you for your kind words! We’re thrilled to hear that you love Gelato and are pleased with both our service and product quality. If you have any feedback or need assistance, don’t hesitate to reach out.
Kind regards,
Bart
Gelato Support Team
Awesome app! Make it easy and dreams come true
Hello,
Thank you for your wonderful feedback! We're thrilled to know that our platform helps bring your creative ideas to life with ease. If you have any suggestions or need assistance, we're always here to support your journey.
Best regards,
Bart
Gelato Support Team
yes i would definitely recommend this app because it is very easy to used, very easy to understand.
Hello,
Thank you for your recommendation! We're glad to hear that you find the app easy to use and understand. Making things simple and intuitive for our users is always a priority for us. If you ever need any assistance or have suggestions, feel free to reach out!
Kind regards,
Michal
Gelato Support Team