Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

February 19, 2024

Good website and support information to get you started

Arty Images Posters & Prints
United Kingdom
3 months using the app
Gelato replied February 21, 2024

Hi there,

Thanks for taking the time to leave the 5-star review! We're glad to hear that you've found our website and support helpful with your onboarding, and are thrilled to be part of your journey.

We're available to support you anytime it's needed.

Kind regards,
Kyle

January 25, 2024

Love this service. So easy to upload designs and put them on a wide variety of merch.

Hope Wear Clothing
United States
About 1 month using the app
Gelato replied January 26, 2024

Hello,

We're thrilled to hear that you love Gelato! Making it easy for users to upload designs and create a variety of merchandise is one of our goals. If you ever have more feedback or need assistance, feel free to reach out.

Thanks for choosing Gelato,
Bartosz
Gelato Support Team

December 24, 2023

Excellent app. Easy to use and get product in your store.

Kpopstock
United States
7 months using the app
Gelato replied December 25, 2023

Hi,
Thank you for taking the time to share your positive experience with our Shopify integration! We're thrilled to hear that you find our app excellent, easy to use, and effective in seamlessly integrating products into your store. We appreciate your trust, and we look forward to supporting your printing needs through our Shopify app.

Best regards,
Michal
Gelato Support Team

April 1, 2024

So far things have gone well. Easy to use and production is fast.

Dapper Products
United States
2 months using the app
Gelato replied April 3, 2024

Hello,

Thanks for sharing your experience! We're delighted to hear that Gelato has been easy to use for you and that you appreciate the swift production. If there's anything we can do to enhance your experience further, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

May 8, 2024

Easy to set up. Worldwide options and excellent catalog of items.

The Butterfly Nomad EU
Portugal
11 days using the app
Gelato replied May 9, 2024

Hi,

Thank you for sharing your positive experience with Gelato! We're pleased to hear that you found the setup process easy and that you appreciate our wide range of worldwide options and catalog of items. Simplifying the setup and offering a diverse selection are essential aspects of our service, and we're glad they met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to us. We're here to support you every step of the way.

Best regards,

Michal
Gelato Support Team

February 8, 2024

couldnt be any easier to get up and running and just fun in general 5 star for changing lives

MINDTRIP
Australia
6 months using the app
Gelato replied February 9, 2024

Hi,

Thank you for sharing your fantastic experience with Gelato on Shopify!

We're delighted to hear that getting up and running was a breeze for you. It's our goal to make the process as seamless as possible, and we're glad to be a part of your journey. Changing lives is precisely what we aim for, and your feedback motivates us to continue delivering seamless and enjoyable solutions. If you ever need further assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team

April 30, 2024

Just learning the platform. Thus, I am finding it very interactive.

Stylish3Tees.com
United States
20 days using the app
Gelato replied May 2, 2024

Hello,

It's great to hear that you're finding Gelato's platform interactive as you explore and learn. If you have any questions or need assistance along the way, don't hesitate to reach out. We're here to help you make the most of your experience!

Best regards,
Bart
Gelato Support Team

June 22, 2024

Bonjour, je vous donne 5 étoiles du fait de votre notoriété dans les médias, pour le moment j'en suis à mes premiers pas, mes premières constatations sont positives, facilité d'utilisation, ergonomie agréable, nombreux produits pour impressions.
J'adhère totalement.

Mugagogo
France
7 days using the app
Gelato replied June 24, 2024

Bonjour,

Nous vous remercions sincèrement pour votre évaluation positive et vos commentaires sur notre service. Votre reconnaissance pour la facilité d'utilisation, l'ergonomie de notre plateforme et la variété de nos produits nous honore. Nous sommes ravis que vous adhériez totalement à notre service et nous nous engageons à maintenir cette qualité qui vous a satisfait. Votre retour nous est précieux et nous aide à améliorer continuellement notre offre.

Cordialement,

Michal
Gelato Support Team

April 1, 2024

Pretty good
theres a good plataform to u make ur own business

sleekn
Brazil
About 1 month using the app
Gelato replied April 3, 2024

Hello,

Thanks for taking the time to share your thoughts with us! We're pleased to hear that you're finding Gelato to be a useful platform for starting your own business venture. If you ever have any questions or need assistance along the way, don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

June 11, 2024

Parfait le meilleur que j'ai tester pour l'instant franchement je recommande

Modeye
France
1 day using the app
Gelato replied June 13, 2024

Bonjour,

Merci pour vos aimables paroles et votre recommandation! Nous sommes heureux d'apprendre que vous avez eu une excellente expérience avec nous. Si vous avez besoin d'aide, nous sommes là pour vous aider.

Sincèrement,
Bart
Gelato Support Team