Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

February 12, 2024

Always deliver well for me

Game Yarns
United Kingdom
Over 2 years using the app
Gelato replied February 13, 2024

Hi there,

Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7.

Kind regards,
Kyle

April 5, 2024

GELATO IS AWESOME!! very professional.

DaMoRa
United States
6 months using the app
Gelato replied April 6, 2024

Hello,

Thank you for your positive feedback and for choosing Gelato for your printing needs. We're glad to hear that you found our service professional. Providing a high-quality and professional experience is important to us. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

April 27, 2024

Love Gelato for it's products and easy to use.

My Store
United Kingdom
About 2 months using the app
Gelato replied April 28, 2024

Hi,

Thank you for your wonderful feedback! We're thrilled to hear that you love Gelato for its products and user-friendly interface. Providing high-quality products and a seamless user experience are top priorities for us, and we're delighted that we've met your expectations. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way.

Warm regards,

Michal
Gelato Support Team

June 1, 2024

It is great

Frosty Funnies
United States
3 months using the app
Gelato replied June 2, 2024

Hello,

Thank you for your feedback! We're glad to know you had a great experience with Gelato. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Bart
Gelato Support Team

April 18, 2024

going great so far, easy to use.

Digital Audio Clothing
United Kingdom
29 days using the app
Gelato replied April 19, 2024

Hi,

Thank you for your positive review! We're glad to hear that your experience with Gelato has been going great so far and that you find our platform easy to use. Providing a user-friendly experience is our priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

July 20, 2024

Ottima

Creation Fast Print
Italy
9 days using the app
Gelato replied July 21, 2024

Ciao,

Grazie mille per esserti preso il tempo di lasciare una recensione a 5 stelle! Il nostro team è disponibile 24 ore su 24, 7 giorni su 7, se hai bisogno di assistenza.

Distinti saluti,
Bart
Gelato Support Team

February 24, 2024

Easy and fun to use!

Please just add stickers

Happycactusmom
United States
2 months using the app
Gelato replied February 27, 2024

Hello,

Thank you for your feedback! We're excited to hear that you find Gelato easy and enjoyable to use. Your suggestion about adding stickers to our product offerings is appreciated.

If you have any other ideas or need assistance, feel free to reach out.

Kind regards,
Bart
Gelato Support Team

December 3, 2023

The ordering and purchasing process is simple and easy keeping you up-to-date at all times on where your order is.

My Action Images
Australia
5 days using the app
Gelato replied December 5, 2023

Hello,

Thank you for sharing your positive experience with the ordering and purchasing process on Gelato! We're pleased to hear that our platform is providing you with a simple and easy experience, and we appreciate your feedback. If you ever have more comments or if there's anything specific you'd like to see improved or added to the platform, feel free to let us know.

We're here to assist you,
Bartosz
Gelato Support Team

January 28, 2024

The interface is very easy to navigate through and is well structured

Valentino Apparel
United Kingdom
4 months using the app
Gelato replied January 30, 2024

Hello,

Thank you for your positive feedback! Gelato aims to provide a user-friendly experience, and it's great to hear that you find the interface easy to navigate. If you have any further comments or suggestions, feel free to share.

Happy printing,
Bartosz
Gelato Support Team

March 19, 2024

I really like the simplistic functionality of this app. I would recommend it to anyone aspiring to establish themselves as a serious entrepreneur.

By Grand Design 369
United States
3 months using the app
Gelato replied March 22, 2024

Hi,

Thank you for your fantastic review! We're happy to hear that you appreciate the simplistic functionality of our Shopify app. It's wonderful to know that it's been a valuable tool in your entrepreneurial journey. Should you or anyone you know have any questions or need assistance, please feel free to reach out – we're here to support you. We appreciate your recommendation and look forward to being part of your continued success.

Best regards,

Michal
Gelato Support Team