Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

December 12, 2023

Best POD platform by far. Unbeatable customer service and support.

ethetic
Canada
About 2 months using the app
Gelato replied December 14, 2023

Hello,

Thank you so much for your kind words! We're thrilled to hear that you find Gelato to be the best POD platform with unbeatable customer service and support. If you ever have more feedback or any questions in the future, feel free to reach out. We're here to help and support your printing needs.

Happy printing,
Bartosz
Gelato Support Team

February 23, 2024

Well organized and user friendly.

Kerocks Fashion
Italy
8 months using the app
Gelato replied February 27, 2024

Hello,

Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Bart
Gelato Support Team

January 20, 2024

I'm just one week into doing my first ever POD online biz using Gelato and Spotify, and so far everything is going smoothly, and any questions I've had there are plenty of FAQ articles and tutorials to help me. And better yet, if I can't find the answer I use the 24/7 Live Person Support Chat system that Gelato provides, which has been a major help each time I've used it. I'm creating my products and I'm gearing up to start marketing and selling them online. I have Positive Hopes and Expectations to have excellent success with my business, thanks to Gelato.

My Store
United States
About 10 hours using the app
Gelato replied January 22, 2024

Hello,

That's fantastic to hear! We're thrilled you're having a smooth experience and finding our support helpful. Best of luck with your POD business, and if you ever have more questions or need assistance, feel free to reach out.

Here's to your success,
Bartosz
Gelato Support Team

March 20, 2024

Great experience, thank you so much!

BeinCart
United States
7 months using the app
Gelato replied March 22, 2024

Hi,

Thank you for your wonderful review! We're glad to hear that you had a great experience using our Shopify app. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to help. Thank you for choosing Gelato, and we look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

May 2, 2024

EASY SIMPLE GOOD

Demondesigns
United Kingdom
About 2 months using the app
Gelato replied May 4, 2024

Hi,

Thank you so much for your kind review! We're glad to hear that you found our Shopify app easy to use and straightforward. Our goal is to provide a seamless experience, and we're delighted that you found it to be so. Should you ever need any assistance or have questions, please don't hesitate to reach out. We're here to help ensure your experience remains positive and hassle-free.

Best regards,

Michal
Gelato Support Team

May 9, 2024

Everything I love is in Gelato!

Soulful Creations Co.
United Arab Emirates
About 2 months using the app
Gelato replied May 11, 2024

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear that you are loving the experience with Gelato.
If you ever have any questions or need assistance, please don't hesitate to reach out - we're here to support.

Kind regards,
Kyle

February 13, 2024

Perfect app simple and easy love it

Give it a Go
Australia
3 months using the app
Gelato replied February 15, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch.

Thank you for choosing us,
Bart
Gelato Support Team

May 11, 2024

The best POD app I've used for sure.

First-Class Gifts
United States
5 days using the app
Gelato replied May 13, 2024

Hello,

Thank you so much for your feedback! We're glad to hear you're enjoying our app. If you have any questions or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

February 29, 2024

Easy to use design, great quality products - very happy

MilfClub Underwear
United Kingdom
24 days using the app
Gelato replied March 2, 2024

Hello,

We're thrilled to hear that you're happy with our service and product quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support.

Thank you for choosing Gelato,
Bart
Gelato Support Team

March 18, 2024

It's great app for boost the print on demand bussinus I really like to work with this app

Parent's store
Oman
4 months using the app
Gelato replied March 20, 2024

Hello,

Thank you for sharing your experience with us! We're excited to hear that our app is supporting your business. Should you have any questions or need assistance as you continue to use Gelato, please don't hesitate to reach out. We're here to help you succeed!

Best regards,
Bart
Gelato Support Team