Reviews (1,149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.
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it will help me grow my brand
Hi,
Thank you for your positive review. We're delighted to hear that Gelato is contributing to the growth of your brand. Supporting our users in achieving their business goals is our top priority, and we're glad to be a part of your journey. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
Superb print on demand company.
Top quality products and print quality.
Gelato have transformed my business.
Hi,
Thank you for your positive review and for choosing Gelato for your print-on-demand needs. We're glad to hear that you're satisfied with the top quality products and print quality we offer. It's great to know that Gelato has made a positive impact on your business. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
WORST APP & TERRIBLE SUPPORT! Dissatisfied with this gelato app due to several recurring issues that have severely impacted our operations and tarnished our customer relationships. Notably, a critical system error prevented customers from adding items to their cart, which significantly affected our sales. The support team incorrectly blamed our theme when the fault was clearly on their end. Additionally, unresolved saving errors continue to hinder our business operations. We also faced a shipping and printing error, resulting in unnecessary charges due to stock unavailability. The lack of accountability and resolution from the support team is unacceptable.
Hi there,
We're really sorry that our app caused problems with your buy button - that's definitely not our goal, and our team worked to resolve the problem immediately.
Our team has reached out to continue the discussion and are willing to help diagnose and find a solution to the following points you've mentioned.
Thank you again for this feedback, as it provides us the opportunity to grow and improve.
Best regards,
Kyle
Head of Customer Service
couldnt be any easier to get up and running and just fun in general 5 star for changing lives
Hi,
Thank you for sharing your fantastic experience with Gelato on Shopify!
We're delighted to hear that getting up and running was a breeze for you. It's our goal to make the process as seamless as possible, and we're glad to be a part of your journey. Changing lives is precisely what we aim for, and your feedback motivates us to continue delivering seamless and enjoyable solutions. If you ever need further assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Elegant, sleek and beautifully simple to use.
Hello,
Thanks for your feedback! We’re glad to hear that you find our platform straightforward and well-designed. If you have any questions or need support, don’t hesitate to get in touch.
Kind regards,
Bart
Gelato Support Team
I'm just learning the ropes, so I appreciate the ease of navigating through the site.
Hi,
Thank you for your positive feedback! We're delighted to hear that you find our platform easy to navigate, especially as you're just starting out. We strive to provide a user-friendly experience for all our customers, regardless of their level of expertise. If you ever have any questions or need assistance along the way, please don't hesitate to reach out to us. We're here to support you on your journey!
Warm regards,
Michal
Gelato Support Team
prima intuitive Anleitungen
Hallo,
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie Gelato intuitiv finden. Wenn Sie Fragen haben oder weitere Hilfe benötigen, können Sie sich gerne an uns wenden.
Mit freundlichen Grüße,
Bart
Gelato Support Team
Great customer service from Gelato and so far, all my orders went very well. I recommend!
Hello,
Thank you for recommending Gelato! We're thrilled to hear that you've had a positive experience with our customer service and that your orders have been smooth. If you ever have more feedback or questions, feel free to reach out.
Happy printing and selling,
Bartosz
Gelato Support Team
Tot nu toe geen klachten te melden . Zeer positief sinds mijn eerste verkoop op www.luxlvinghub.nl
Gelato is top !
Hoi,
Bedankt voor de geweldige recensie! We zijn blij om te horen dat je een positieve ervaring hebt met Gelato. Als je in de toekomst hulp nodig hebt of vragen hebt, neem dan gerust contact met ons op.
Met vriendelijke groet,
Bart
Gelato Support Team
easy app to use. Very user friendly
Hello,
We're delighted to hear that you find our app easy to use and user-friendly! If you have any questions or need further assistance, don't hesitate to reach out to us.
We're here to help,
Bartosz
Gelato Support Team