Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

February 26, 2024

Amazing POD app and services indeed…#abstrakjsnc

Abstrakjsnc
United States
11 months using the app
Gelato replied February 28, 2024

Hello,

Thank you for the positive feedback! If you ever need assistance, please feel free to reach out. Our team is available 24/7 to ensure your experience stays exceptional.

Best regards,

Bart
Gelato Support Team

April 3, 2024

Easy to use, easy to understand. Fast delivery, etc. Recommended!

Trendspanarna.se
Sweden
12 days using the app
Gelato replied April 5, 2024

Hello,

Thank you for recommending Gelato! We're delighted to hear that you find our platform easy to use. If you ever have more feedback or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

Edited April 28, 2024

Tem sido muito boa, site dinâmico e intuitivo

Art Prints Lab
Portugal
About 1 month using the app
Gelato replied April 27, 2024

Hi,

We really appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you.

Best regards,

Michal
Gelato Support Team

May 13, 2024

Ho iniziato a utilizzare da pochissimo questa app sul mio negozio online, facile, intuitiva e davvero ben fatta.

NOIR | BLANC
Italy
4 months using the app
Gelato replied May 15, 2024

Ciao,

Grazie per aver condiviso la tua esperienza! Siamo felici di sapere che trovi la nostra app facile e intuitiva. Se hai bisogno di assistenza o hai domande, non esitare a contattarci.

Cordiali saluti,
Bart
Gelato Support Team

April 17, 2024

Easy process of making and selling products and excellent customer service for any issues or questions you may have.

Lena’s K-Designs
Canada
About 13 hours using the app
Gelato replied April 19, 2024

Hi,

Thank you for your positive review! We're glad to hear that you found the process of making and selling products on Gelato easy and that you're satisfied with our customer service. Providing a seamless experience and excellent support are our top priorities. If you have any further questions or encounter any issues in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

April 12, 2024

easy to connect my personalized product to the store!

MysticMeadow Mercantile
United States
3 months using the app
Gelato replied April 14, 2024

Hello,

Thanks for sharing your experience! We're pleased to hear that you found it easy to connect personalized products to your store using Gelato. If you ever need assistance or have any questions, our customer service team is here to help.

Best regards,
Bart
Gelato Support Team

May 11, 2024

Exacly what I needed and so easy to use!

Vanessa Leutik
Brazil
6 days using the app
Gelato replied May 13, 2024

Hello Vanessa,

Thanks for taking the time to share your thoughts with us! It's fantastic to hear that our platform is exactly what you needed and that you find it easy to use. If there's anything else you need or if you have any questions please don't hesitate to reach out. We value your support.

Best regards,
Bart
Gelato Support Team

May 20, 2024

I would recommend this app cause it really helps first timers like myself

My Store
United States
About 2 hours using the app
Gelato replied May 24, 2024

Hi,

Thank you for your wonderful review! We're thrilled to hear that Gelato has been helpful for you as a first-time user. Your recommendation means a lot to us. If you have any questions or need further assistance, we're always here to help. Thank you for choosing Gelato.

Kind regards,

Michal
Gelato Support Team

April 14, 2024

Very easy to use and well worth the money

Eternal Apparel
United States
15 days using the app
Gelato replied April 16, 2024

Hello,

We're delighted to hear that you find Gelato easy to use and a valuable investment! Your satisfaction is important to us, and we're here to assist you every step of the way. If you have any questions or need support, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

April 20, 2024

Estoy empezando, pero la integración con Shopify me parece muy fácil teniendo en cuenta que no tengo mucha experiencia con webs.

SideralFate
Spain
3 months using the app
Gelato replied April 22, 2024

Hola,

Nos encanta saber que la integración de Shopify es fácil para ti al comenzar tu viaje con Gelato. Nuestro objetivo es hacer que el proceso sea lo más sencillo posible, por lo que es fantástico saber que ha tenido un buen comienzo. Recuerde, nuestro equipo de soporte siempre está aquí para ayudarlo si tiene alguna pregunta o necesita ayuda en el camino.

Atentamente,
Bart
Gelato Support Team