Reviews (1,149)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

May 10, 2024

I am loving the simplicity of this app so far. I am in the middle of bringing all my designs to the Gelato platform and do a relaunch, and I am really enjoying working with it. Lets go Lets go :) :)

Curiosity Shirts
United States
4 days using the app
Gelato replied May 11, 2024

Hi there,

Thank you for sharing your feedback! It's great to hear that you find our platform user-friendly and simple to use - we're glad to be able to support your business.
If you ever have any questions, please don't hesitate to reach out, we're available 24/7 to help you make the most of your experience.

Kind regards,
Kyle

April 1, 2024

So far things have gone well. Easy to use and production is fast.

Dapper Products
United States
2 months using the app
Gelato replied April 3, 2024

Hello,

Thanks for sharing your experience! We're delighted to hear that Gelato has been easy to use for you and that you appreciate the swift production. If there's anything we can do to enhance your experience further, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

July 5, 2024

good

Starletsshopping.com
Canada
5 months using the app
Gelato replied July 8, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

July 23, 2024

So easy to use

Jazzy gifts by Jay
United Kingdom
3 days using the app
Gelato replied July 25, 2024

Hi,

Thank you for your 5-star review! We’re delighted to hear that you find our app so easy to use. Your feedback is incredibly valuable to us and helps us strive for excellence. If you have any suggestions or need any assistance, please don’t hesitate to reach out.

We’re here to support you and ensure your experience continues to be smooth and enjoyable.

Best regards,

Michal
Gelato Support Team

August 30, 2024

Easy to use

Jesus Selling Ropa
United States
19 minutes using the app
Gelato replied September 2, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find our platform easy to use. If you ever need any assistance or have suggestions on how we can improve, don't hesitate to reach out. We appreciate your support!

Best regards,

Michal
Gelato Support Team

August 10, 2024

Easy to navigate.

My Store
United States
30 minutes using the app
Gelato replied August 12, 2024

Hello,

Thanks for your feedback! It’s great to know that you find Gelato user-friendly. If you need any help or have more suggestions, we’re always here to assist.

Kind regards,
Bart
Gelato Support Team

Edited April 18, 2024

Overall, I’m satisfied with Gelato and would recommend it to fellow creators looking for a reliable print-on-demand service.

Elites Ware
Philippines
About 2 months using the app
Gelato replied April 18, 2024

Hello,

Thank you for your enthusiastic feedback! We're thrilled to hear that you find Gelato's platform helpful for expanding your online business globally. We're here to support you as you continue to grow and reach new customers worldwide.

Best regards,
Bart
Gelato Support Team

June 14, 2024

Its great! Quick and simple

Sendd
United Kingdom
26 days using the app
Gelato replied June 16, 2024

Hi,

Thank you for your positive feedback! We're glad to hear you found our service quick and simple. If you have any further questions or need assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team

June 20, 2024

really easy

V&D Graves
United States
4 months using the app
Gelato replied June 22, 2024

Hello,

Thank you for your review! We're glad to hear that you find our app easy to use. Your feedback is greatly appreciated. If you ever need any assistance or have questions, please don't hesitate to reach out.

Kind regards,
Bart
Gelato Support Team

February 12, 2024

Always deliver well for me

Game Yarns
United Kingdom
Over 2 years using the app
Gelato replied February 13, 2024

Hi there,

Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7.

Kind regards,
Kyle