Reviews (1,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.
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Its great! Quick and simple
Hi,
Thank you for your positive feedback! We're glad to hear you found our service quick and simple. If you have any further questions or need assistance, please feel free to reach out.
Best regards,
Michal
Gelato Support Team
I am enjoying but sometimes the quality of printing especially the fine printings on t-shirts and hoodies are not clear. I hope that can be improved as out customers are trusting us with quality prints
Hello there,
Thank you for taking the time to share your feedback with us. We appreciate your support and are glad to hear that you are enjoying our app. We understand the importance of clear and high-quality prints, and we apologize for any inconvenience you've experienced with fine printings on t-shirts and hoodies. Our team is actively working on enhancements to improve print clarity, and we value your input in this process. I've contacted you directly via email to investigate this issue further and offer you a suitable solution. We strive to ensure that our customers receive the best possible printing experience.
Best regards,
Michal
Gelato Support Team
really easy
Hello,
Thank you for your review! We're glad to hear that you find our app easy to use. Your feedback is greatly appreciated. If you ever need any assistance or have questions, please don't hesitate to reach out.
Kind regards,
Bart
Gelato Support Team
Very easy to use no headache and a breath of fresh air so far. Thank you
Hi,
Thank you for taking the time to share your positive experience with Gelato! We're pleased to hear that our platform has provided you with ease of use and a seamless experience. Our goal is to offer a user-friendly environment, and we're glad to see it has been a breath of fresh air for you. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
Very easy to use. Good experience overall
Hello,
Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.
Best regards,
Bart
Gelato Support Team
Pretty good
theres a good plataform to u make ur own business
Hello,
Thanks for taking the time to share your thoughts with us! We're pleased to hear that you're finding Gelato to be a useful platform for starting your own business venture. If you ever have any questions or need assistance along the way, don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
Application très facile d'utilisation, parfaite pour se lancer en POD sur Shopify. J'apprécie particulièrement le fait de pouvoir choisir entre l'impression DTG ou la broderie sur les vêtements.
Salut,
Nous sommes heureux d'apprendre que la facilité d'utilisation de Gelato a été bénéfique pour votre parcours POD sur Shopify ! C'est fantastique que vous puissiez profiter de la flexibilité de choisir entre l'impression DTG et la broderie pour vos vêtements. Si jamais vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour accompagner la croissance de votre entreprise.
Cordialement,
Bart
Gelato Support Team
The interface is very easy to navigate through and is well structured
Hello,
Thank you for your positive feedback! Gelato aims to provide a user-friendly experience, and it's great to hear that you find the interface easy to navigate. If you have any further comments or suggestions, feel free to share.
Happy printing,
Bartosz
Gelato Support Team
Easy and fun to use!
Please just add stickers
Hello,
Thank you for your feedback! We're excited to hear that you find Gelato easy and enjoyable to use. Your suggestion about adding stickers to our product offerings is appreciated.
If you have any other ideas or need assistance, feel free to reach out.
Kind regards,
Bart
Gelato Support Team
I'm just one week into doing my first ever POD online biz using Gelato and Spotify, and so far everything is going smoothly, and any questions I've had there are plenty of FAQ articles and tutorials to help me. And better yet, if I can't find the answer I use the 24/7 Live Person Support Chat system that Gelato provides, which has been a major help each time I've used it. I'm creating my products and I'm gearing up to start marketing and selling them online. I have Positive Hopes and Expectations to have excellent success with my business, thanks to Gelato.
Hello,
That's fantastic to hear! We're thrilled you're having a smooth experience and finding our support helpful. Best of luck with your POD business, and if you ever have more questions or need assistance, feel free to reach out.
Here's to your success,
Bartosz
Gelato Support Team