Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

Edited April 13, 2024

one word amazing!!!

HEART FELT DESIGNS
United States
6 months using the app
Gelato replied March 31, 2024

Hi,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

March 13, 2024

Easy to use, great products. Just love it

Stefany's Artworks
United States
10 days using the app
Gelato replied March 15, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use, and we're thrilled that you enjoy our products. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch.

Kind regards,
Bart
Gelato Support Team

May 24, 2024

Great app!

Secret Masculinity
Germany
2 months using the app
Gelato replied May 25, 2024

Hi there,

Thanks for your wonderful review! We're thrilled to hear that you've been pleased with Gelato. If you have any questions or need further assistance, we're available to help 24/7. Thank you for choosing Gelato.

Kind regards,
Kyle

March 14, 2024

good enough

T-shirt World
United States
4 months using the app
Gelato replied March 16, 2024

Hello,

We appreciate your feedback! If you have any further comments or suggestions, we're here to listen.

Best regards,
Bart
Gelato Support Team

April 17, 2024

Great variety of options and easy to navigate steps to create a product

Vibin' Rebel Gear
United States
About 18 hours using the app
Gelato replied April 19, 2024

Hello,

Thank you for your positive review! We're pleased to hear that you appreciate the variety of options available on Gelato and find our platform easy to navigate when creating products. Your satisfaction is our priority, and we're committed to providing a seamless experience. If you have any further questions or need assistance, please don't hesitate to reach out. We value your support.

Best regards,

Michal
Gelato Support Team

March 23, 2024

Easy to use and to connect to Shopify, Etsy and other shops

Art by Feht - Design by Dee
United States
About 1 month using the app
Gelato replied March 25, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use and convenient for connecting with various platforms. If you have any more feedback or questions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

December 8, 2023

So far pretty easy

BB's Shirt Smoke
United States
3 months using the app
Gelato replied December 11, 2023

Hello,

We're glad to hear that your experience with Gelato has been smooth so far! If you have any questions or if there's anything specific you'd like assistance with, feel free to let us know.

We're here to help and support you in your print-on-demand journey,
Bartosz
Gelato Support Team

January 31, 2024

I love how easy gelato is to use and all their prices are perfect

APPARELDOX
United States
8 days using the app
Gelato replied February 1, 2024

Hello,

Thank you for your kind words! We're thrilled to hear that you find Gelato easy to use and that our prices meet your expectations. If you have any suggestions for improvement or if there's anything else you'd like to share, feel free to let us know.

We're here to help and support your printing needs,
Bartosz
Gelato Support Team

September 24, 2024

WOOW

My Store
United States
6 minutes using the app
Gelato replied September 26, 2024

Hello,

Thanks for the fantastic 5-star review! We're delighted you had a great experience. If you ever need anything or have questions, we're here and ready to help.

Best regards,
Bart
Gelato Support Team

March 25, 2024

Super easy to use and I've already had my first sale. It took me less than an hour to upload a design I had on hand from a collection I had in 2016. I'm so happy to have found Gelato and I don't need to print a batch of tees for my brand!

Tracey Carangelo
United States
About 2 hours using the app
Gelato replied March 27, 2024

Hello Tracey,

Thank you for sharing your experience with us! It's fantastic to hear that you found Gelato super easy to use and that you've already made your first sale. We're thrilled to have played a part in bringing your designs to life and helping your brand thrive. If you need further assistance, feel free to reach out.

We appreciate your recommendation,
Bart
Gelato Support Team