Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

March 1, 2024

easy, fast, and every things i need in it

Leli Lemon
United States
4 days using the app
Gelato replied March 2, 2024

Hi Leli,

Thank you for taking the time to share your positive experience with Gelato! We're thrilled to hear that our platform has been easy, fast, and met all your needs. Customer satisfaction is our top priority, and we're delighted that our services align with your expectations. If you ever have further feedback or require assistance, please don't hesitate to reach out. We appreciate your trust in Gelato and look forward to serving you seamlessly in the future.

Best regards,

Michal
Gelato Support Team

April 26, 2024

Good quality and good shipping.

Kosmic Design
Brazil
11 months using the app
Gelato replied April 28, 2024

Hi,

Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support!

Best regards,

Michal
Gelato Support Team

February 17, 2024

better than printify that's for sure!

Goodly Word Shop
United Kingdom
3 months using the app
Gelato replied February 19, 2024

Hi there,

Thank you for sharing your feedback! We're delighted to hear that you're happy with the service Gelato provides. If there's ever anything you need, our Customer Service team is available 24/7.

Kind regards,
Kyle

May 11, 2024

Super god til at frigøre dit kreativitet

EBOOS
Denmark
2 months using the app
Gelato replied May 13, 2024

Hej,

Tak for din feedback! Det er dejligt at høre, at du finder vores platform nyttig til at udtrykke din kreativitet. Vi stræber efter at skabe et rum, hvor kreativiteten kan blomstre. Hvis du nogensinde har brug for hjælp eller har spørgsmål om brugen af Gelato, er du velkommen til at kontakte os. Vi er her for at hjælpe dig hele vejen!

Best regards,
Bart
Gelato Support Team

May 25, 2024

Excellent interaction and step progression.

GeoArtTees
United States
11 days using the app
Gelato replied May 27, 2024

Hello,

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with Gelato. If you have any questions or need further assistance with your print-on-demand journey, don't hesitate to reach out. We're here to support you every step of the way!

Best regards,
Bart
Gelato Support Team

April 2, 2024

Great so far

Memories on Canvas
United Kingdom
6 months using the app
Gelato replied April 4, 2024

Hello,

Thanks for sharing your experience! We're glad to hear that things are going great for you. If you have any questions or need assistance, we're just a message away.

Best regards,
Bart
Gelato Support Team

May 17, 2024

thanks

dom store
United Kingdom
27 days using the app
Gelato replied May 18, 2024

Hi,

Thank you for your kind words! We're glad to hear that you're satisfied with our app. If you have any questions or need assistance in the future, feel free to reach out to us. We're here to help!

Kind regards,

Michal
Gelato Support Team

May 4, 2024

Easy to create my designs so far and prices compare well to other sites.

BigFit
United States
About 2 hours using the app
Gelato replied May 6, 2024

Hello,

Thanks for sharing your thoughts! We're glad to hear that you've found our platform user-friendly and that our prices are competitive. If you ever need assistance or have any questions, feel free to reach out to us.

Best regards,
Bart
Gelato Support Team

April 15, 2024

Excellent

My Store
United Arab Emirates
6 months using the app
Gelato replied April 17, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Bart
Gelato Support Team

January 9, 2024

With the prices and support, Gelato is the best for me.

BB Studio
United States
4 months using the app
Gelato replied January 10, 2024

Hello,

We're honored to be your preferred choice! Thank you for recognizing our pricing and support. If there's anything you need or any way we can enhance your experience, feel free to reach out.

We're here to help you succeed,
Bartosz
Gelato Support Team