Reviews (1,153)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

August 4, 2024

es ist sehr einfach zu benutzen. Viele Funktionen

63posterzz
Switzerland
3 months using the app
Gelato replied August 6, 2024

Hallo,

Wir freuen uns, dass Sie die Plattform benutzerfreundlich finden und die Palette der von uns angebotenen Funktionen schätzen. Wenn Sie Fragen haben oder weitere Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren.

Freundliche Grüße,
Bart
Gelato Support Team

May 17, 2024

very easy to work with and use

Dirty Birdy Outfitters
United States
About 1 month using the app
Gelato replied May 18, 2024

Hello,

We're delighted to hear that you found our app easy to work with! Making your experience seamless is our priority. Should you need any assistance or have questions along the way, don't hesitate to reach out. We're here to support you every step of the journey.

Warm regards,

Michal
Gelato Support Team

January 16, 2024

Thanks a lot for great service

Art House Fashion
United States
7 months using the app
Gelato replied January 17, 2024

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team

July 23, 2024

Easy To use

The All In Fun Store
United States
1 day using the app
Gelato replied July 25, 2024

Hi,

Thank you for the review!
We’re pleased to hear that you find Gelato easy to use. Your positive feedback means a lot to us and motivates us to keep improving our platform. If you have any suggestions or need assistance with anything, feel free to reach out.

We're here to support you and ensure your experience remains seamless.

Best regards,

Michal
Gelato Support Team

May 29, 2024

so far so good, just testing it out, love how it easy to use, would recommend it

RobiandDeni
Canada
About 16 hours using the app
Gelato replied May 31, 2024

Hi,

Thank you for your positive review! We're glad to hear that you find Gelato easy to use. We appreciate your recommendation and hope your testing continues to go smoothly. If you have any questions or need assistance, we're here to help. Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

March 18, 2024

It's great app for boost the print on demand bussinus I really like to work with this app

Parent's store
Oman
4 months using the app
Gelato replied March 20, 2024

Hello,

Thank you for sharing your experience with us! We're excited to hear that our app is supporting your business. Should you have any questions or need assistance as you continue to use Gelato, please don't hesitate to reach out. We're here to help you succeed!

Best regards,
Bart
Gelato Support Team

May 23, 2024

Gelato is very user friendly.

Black Lagoon Surf Co.
United States
About 1 month using the app
Gelato replied May 25, 2024

Hello,

Thank you for your review! We're delighted to hear that you find Gelato user-friendly. Your feedback means a lot to us. If you have any questions or need assistance, we're here to help.

Best regards,

Michal
Gelato Support Team

March 31, 2024

I enjoy the products from Gelato.

I use the multi product tool to add to store, on my mobile browser because the multi product tool doesn't seem to exist on the app. On more than one occasion I have gotten to the end only to have the site freeze and I lose 30 minutes of work.

Mad Genius Designs by Jewel Goodwin
Canada
4 days using the app
Gelato replied April 2, 2024

Hi,
Thank you for sharing your experience. We're glad to hear that you enjoy our products. We apologize for any inconvenience you've encountered while using the multi-product tool on your mobile browser. We understand the frustration of losing work due to site freezes. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

April 18, 2024

going great so far, easy to use.

Digital Audio Clothing
United Kingdom
29 days using the app
Gelato replied April 19, 2024

Hi,

Thank you for your positive review! We're glad to hear that your experience with Gelato has been going great so far and that you find our platform easy to use. Providing a user-friendly experience is our priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

May 16, 2024

This is an excellent print on demand integration for Shopify. Well done!

Galaxy74
United States
2 days using the app
Gelato replied May 18, 2024

Hello there,

Thank you for your feedback! We're glad to hear that you find our print-on-demand integration excellent. We strive to provide a seamless experience for Shopify users like you. If you ever have any questions or need assistance, please don't hesitate to reach out to us.

Best regards,

Michal
Gelato Support Team