Reviews (1,185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly valued.
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Straight-forward process, with prompts to help guide decisions.
Great app for the beginner, A++
Hello,
Thank you for the excellent review! We’re glad to hear you find the process straightforward. If you need any assistance, our team is here to help.
Best regards,
Bart
Gelato Support Team
It's great, although I'd prefer more automated options for bulk product setup. Especially of wall art where all mine needs to be is centered and scaled to fit.
Hello,
Thank you for your positive review! We’re glad to hear that you’re enjoying Gelato. Regarding your feedback on bulk product setup, we have solutions which can help streamline the process. You can learn more about these features in our Help Center or by contacting our team via chat or e-mail - we will be happy to support you according to your needs.
If you need any further assistance, feel free to reach out, we are available 24/7!
Best regards,
Andrzej
Gelato Support Team
I love how easy this app is to navigate. there is many design templates available. shipping is cost effective and fast. Gelato has made starting my own online business possible. and such an easy transition.
Hello,
Thank you for the wonderful review! We’re glad to hear Gelato has been working well for you. If you need anything along the way, don’t hesitate to get in touch.
Best regards,
Bart
Gelato Support Team
seems good to me lets hope it stays that way
Hi there,
Thank you for the 5-star rating! We're committed to providing a positive experience and will continue to support you as you move forward with Gelato. If you ever need assistance, don’t hesitate to reach out.
Best regards,
Bart
Gelato Support Team
i LOVE how easy this experience has been
Hello,
Thank you for the great review! We're happy to hear that the experience has been smooth for you. If there’s ever anything else we can help with, feel free to reach out.
Best regards,
Andrzej
Gelato Support Team
I had a few issues publishing products to my store and the support team went out of their way to help me solve, that is very much appreciated, that every merchant is treated like we are the most important. Thanks guys!
Hello,
Thank you for sharing this! We’re happy to know that our support team could assist you and make sure everything worked smoothly. Your experience means a lot to us, and we’re here anytime you need.
Best regards,
Andrzej
Gelato Support Team
I like how I can create or upload images here for my POD mugs. The customer service always responds to my inquiries. The delivery is also fast like when I ordered a test product of my mug. Kudos!
Hello,
Thank you for your kind words! We’re happy to hear everything is going smoothly, from creation to delivery. If you ever need anything, feel free to get in touch—we’re always here to help.
Best regards,
Andrzej
Gelato Support Team
It's simple and easy to understand the instructions especially for a beginner.
Hello,
Thank you for your kind feedback! It’s wonderful to hear that the instructions are clear and beginner-friendly. If you ever have any questions or need help, we’re always here to support you.
Best regards,
Bart
Gelato Support Team
This app is for the most part easy to use and a variety of product to incorporate .
Hi there,
Thank you for the fantastic 5-star rating! If you ever have any questions or need assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
nice
Hello,
Thank you for the kind review! It’s great to hear you’re having a smooth experience with our platform. If there's anything else we can assist you with, feel free to reach out.
Best regards,
Bart
Gelato Support Team