Reviews (1,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

November 16, 2024

So Far So Good :)

MAORI PROUD G
New Zealand
28 days using the app
Gelato replied November 18, 2024

Hi there,

Thank you for your review!

We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your experience worth 5-stars, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

November 10, 2024

When I needed help figuring how to publish our first product, the 24 hour support got it done for me right away!

Holiday Delights
United States
About 1 month using the app
Gelato replied November 11, 2024

Hello,

Thank you so much for your kind words and 5-star rating! We're glad to hear that our 24/7 support team was able to assist you promptly and effectively.

Your satisfaction is our top priority, and we're committed to providing exceptional service. We look forward to continuing to support your business growth.

Best regards,

Michal
Gelato Support Team

October 27, 2024

接続がとてもスムーズで使いやすいです。

Wall Loco
Japan
About 1 month using the app
Gelato replied October 28, 2024

こんにちは、

接続がスムーズで使いやすいとおっしゃっていただき、ありがとうございます。お客様にご満足いただけることが、私たちの喜びです。今後もより良いサービスを提供できるよう努めてまいります。

ご不明な点やご要望がございましたら、お気軽にお問い合わせください。

今後ともよろしくお願いいたします。

Kind regards,

Michal
Gelato Support Team

October 31, 2024

Wow, this has been very easy to setup, and to produce my first batch of products.

Would definitely recommend.

Concept Prints
United Kingdom
About 1 month using the app
Gelato replied November 2, 2024

Hi,

Thank you for your 5-star review! We're glad to hear that you found the setup process easy and were able to produce your first batch of products smoothly.

We appreciate your recommendation and hope to continue providing you with a great experience.

Kind regards,

Michal
Gelato Support Team

December 8, 2024

It's the best platform for a new sellers because it's easy to set up and design by your self.

My Store
Kenya
18 days using the app
Gelato replied December 10, 2024

Hello,

Thank you for your 5-star review! It’s great to hear that you find Gelato easy to set up and ideal for new sellers. Making the platform user-friendly is a priority for us.

If there’s anything we can assist you with, feel free to reach out.

Andrzej
Gelato Support Team

October 17, 2024

I recommend Gelato for its user-friendly experience and amazing products.

SHIFTED-MIND
Nigeria
About 2 months using the app
Gelato replied October 18, 2024

Hello,

Thank you for the 5-star review! We’re glad to know you’re enjoying your experience with Gelato. If you ever need assistance, feel free to reach out—we’re here to help.

Best regards,
Andrzej
Gelato Support Team

September 16, 2024

seamless transition and easy to understand

410 Noodlez Official Merch
United States
About 1 year using the app
Gelato replied September 17, 2024

Hello,

Thank you for your feedback! We’re glad to hear that your transition was smooth and that you’re finding the platform easy to use. If you need any further assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

December 8, 2024

works greatand easy to use

KC Gifts
Spain
17 days using the app
Gelato replied December 10, 2024

Hello,

We appreciate your kind review! It’s great to hear that you find our platform both effective and easy to use. We’re here to make your experience as seamless as possible.

If you ever need assistance, don’t hesitate to reach out.

Andrzej
Gelato Support Team

October 28, 2024

Alles super!

Cleruba
Germany
About 1 month using the app
Gelato replied October 30, 2024

Hallo,

Danke für die fantastische Bewertung! Wir freuen uns zu hören, dass alles gut läuft. Sie können uns jederzeit kontaktieren, wir helfen Ihnen gerne weiter.

Mit freundlichen Grüßen,
Bart
Gelato Support Team

November 18, 2024

easy to use

My Store
United States
22 days using the app
Gelato replied November 20, 2024

Hi there,

Thank you for sharing your experience! We’re happy to hear that the platform works well for you. If you ever have any questions or need assistance, we’re always here to help.

Kind regards,
Bart
Gelato Support Team