Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

February 23, 2024

They are fast and have quality items

ADB Advocates
United States
6 months using the app
Gelato replied February 27, 2024

Hello,

Thank you for sharing your thoughts! We're thrilled to hear that you've found our service to be speedy and our products of high quality. If you ever need assistance or have any questions, feel free to reach out - we're available 24/7.

Best regards,
Bart
Gelato Support Team

November 25, 2023

Primo ordine integrato tra shopify e gelato andato tutto a buon fine nel giro di pochi minuti. Il cliente ha ordinato, l'ordine è arrivato a gelato, paypal ha gestito le transazioni dei pagamenti (vendita e oneri stampa) senza problemi. L'ordine è già in stampa a poche ore dall'ordine del cliente. Ho solo paura del corriere :D

GiGius Bazar
Italy
3 months using the app
Gelato replied November 28, 2023

Sembra che il tuo primo ordine con l'integrazione tra Shopify e Gelato sia andato alla perfezione! È fantastico sentire che il processo, dall'ordine del cliente fino alla stampa, sia stato così rapido ed efficiente. Non preoccuparti troppo del corriere, sono sicuro che il tuo cliente sarà felice di ricevere il prodotto stampato in modo così tempestivo! Se hai altre domande o se c'è qualcos'altro con cui posso aiutarti, fammelo sapere. In bocca al lupo con la tua attività!

April 10, 2024

very good

Luke’s 3d print shop
United States
3 months using the app
Gelato replied April 12, 2024

Hi,

Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out.

Thank you for choosing Gelato!

Michal
Gelato Support Team

April 4, 2024

Eccezionale servizio! Ha funzionato bene dal primo momento. Configurazione facile e semplice anche per chi non sa nulla. Ottimizzazione del negozio rapida. Tutto molto facile e veloce.

MITAKPA
Italy
9 days using the app
Gelato replied April 5, 2024

Ciao,

Grazie per la tua positiva recensione sulla nostra app Shopify. Siamo lieti di sapere che il servizio ti abbia soddisfatto sin dal primo utilizzo e che la configurazione sia stata semplice anche per chi non ha conoscenze pregresse. La nostra priorità è garantire un'ottima esperienza agli utenti, e siamo felici di aver raggiunto il tuo apprezzamento in merito alla rapidità di ottimizzazione del negozio. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Apprezziamo la tua fiducia in Gelato e speriamo di poterti assistere ancora in futuro.

Cordiali saluti,

Michal
Gelato Support Team

April 28, 2024

Perfect.

Fatoe Kleding
Netherlands
15 days using the app
Gelato replied May 1, 2024

Hello,

Thank you for your feedback! We're thrilled that you had a great experience with our support, quality, and products. If you ever need assistance or have any questions, feel free to reach out. We're here to help ensure your experience remains exceptional.

Best regards,
Bart
Gelato Support Team

May 4, 2024

I would recommend because it makes it easy for me to design custom products.

Star Struck Homeware
United Kingdom
13 minutes using the app
Gelato replied May 6, 2024

Hello,

Thanks for recommending us! We're delighted to hear that designing products with Gelato has been easy for you. If you have any questions or need further assistance, feel free to reach out.

We're here to help,
Bart
Gelato Support Team

May 20, 2024

great

Final Boss Gear
United States
About 1 month using the app
Gelato replied May 22, 2024

Hello,

Thank you for the wonderful review! Just a heads up, our team is available 24/7 if you need any help.

Best regards,
Bart
Gelato Support Team

January 16, 2024

Great and easy to use

MapsnDat
Australia
4 months using the app
Gelato replied January 17, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Best regards,
Michal
Gelato Support Team

February 2, 2024

It great❤️

UnityWearLLC.Com
United States
About 2 years using the app
Gelato replied February 3, 2024

Hello,

Thank you for sharing your feedback with us! Seeing that heart emoji made us smile.

If there's ever anything we can do to make your experience even better, just drop us a line.

Best regards,
Bart
Gelato Support Team

February 18, 2024

Great app

Nunca de la Luna
United Kingdom
Over 2 years using the app
Gelato replied February 20, 2024

Hello,

Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Kyle