Reviews (1,190)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly valued.

August 14, 2024

great app

NOODLY STUDIO
India
About 2 months using the app
Gelato replied August 19, 2024

Hello,

Thank you for the positive feedback! We're pleased to hear you’re enjoying the app. If you have any questions or need support, we’re here to help.

Best regards,
Bart
Gelato Support Team

April 17, 2024

Great variety of options and easy to navigate steps to create a product

Vibin' Rebel Gear
United States
About 18 hours using the app
Gelato replied April 19, 2024

Hello,

Thank you for your positive review! We're pleased to hear that you appreciate the variety of options available on Gelato and find our platform easy to navigate when creating products. Your satisfaction is our priority, and we're committed to providing a seamless experience. If you have any further questions or need assistance, please don't hesitate to reach out. We value your support.

Best regards,

Michal
Gelato Support Team

July 25, 2024

brillaint amazing wow

Modern Muslim Lifestyle
United Kingdom
3 months using the app
Gelato replied July 26, 2024

Hello,

Thank you for your fantastic review. We're delighted to hear that you find our app brilliant and amazing. Your satisfaction is our top priority, and it's great to know we're meeting your expectations.

If you have any suggestions or need assistance, please feel free to reach out. We're here to help.

Best regards,

Michal
Gelato Support Team

March 26, 2024

Very easy to use!

Amanda Igwegbu Art
United Kingdom
2 months using the app
Gelato replied March 28, 2024

Hello Amanda,

We're delighted to hear that you find our app easy to use! If you have any questions or need further assistance, don't hesitate to reach out to us.

We're here to help,
Bart
Gelato Support Team

March 11, 2024

Very good experience so far.

alphasailor
India
2 months using the app
Gelato replied March 13, 2024

Hi,

Thank you for taking the time to write the review. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

June 10, 2024

Easy to work and assume productivity

Bad Barbie Boutique
United States
2 months using the app
Gelato replied June 11, 2024

Hi there,

Thank you for your review of Gelato. We appreciate your feedback on the ease of use and are committed to providing a seamless experience for our users. If there's anything we can do please don't hesitate to reach out.

Kind regards,
Kyle

October 8, 2024

Love it

Bustyn Loose
United States
7 minutes using the app
Gelato replied October 10, 2024

Hello,

Thank you for your feedback! We're glad to hear you're happy with the platform. If you ever need assistance, feel free to reach out.

Best regards,
Andrzej
Gelato Support Team

August 28, 2024

la calidad de los productos es excelente y manejan muy bien el servicio al cliente.

Pibubear
United States
Almost 2 years using the app
Gelato replied August 31, 2024

Hola!

¡Muchas gracias por tu reseña! Nos alegra mucho saber que estás satisfecho con la calidad de nuestros productos y el servicio al cliente. Estamos aquí para ayudarte en todo lo que necesites.

Saludos cordiales,

Michal
Gelato Support Team

May 11, 2024

Exacly what I needed and so easy to use!

Vanessa Leutik
Brazil
6 days using the app
Gelato replied May 13, 2024

Hello Vanessa,

Thanks for taking the time to share your thoughts with us! It's fantastic to hear that our platform is exactly what you needed and that you find it easy to use. If there's anything else you need or if you have any questions please don't hesitate to reach out. We value your support.

Best regards,
Bart
Gelato Support Team

May 13, 2024

Ho iniziato a utilizzare da pochissimo questa app sul mio negozio online, facile, intuitiva e davvero ben fatta.

NOIR | BLANC
Italy
4 months using the app
Gelato replied May 15, 2024

Ciao,

Grazie per aver condiviso la tua esperienza! Siamo felici di sapere che trovi la nostra app facile e intuitiva. Se hai bisogno di assistenza o hai domande, non esitare a contattarci.

Cordiali saluti,
Bart
Gelato Support Team