Reviews (1,153)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

April 22, 2024

Die App hat uns auf ganzer Linie enttäuscht. Sie führte dazu, dass unser Buy Button nicht mehr funktioniert hat, was unseren Shop mehrere Tage lahm gelegt hat. Leider keine Option.

Goodsmith
Germany
Almost 2 years using the app
Gelato replied April 24, 2024

Hallo,

Es tut uns wirklich leid, dass unsere App Probleme mit Ihrem Kaufen-Button verursacht hat – das ist definitiv nicht unser Ziel. Wir haben das Problem unsererseits umgehend behoben. Wenn Sie jedoch immer noch Probleme haben, hängt es möglicherweise mit dem Design Ihres Shops zusammen.

Auch wenn Sie Gelato deinstalliert haben, helfen wir Ihnen gerne bei der Lösung des Problems. Kontaktieren Sie uns gerne unter apifeedback@gelato.com und wir werden unser Bestes tun, um alles richtig zu machen.

Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüße,
Bart
Gelato Support Team

July 13, 2024

Good Quality

Bohème
United States
19 days using the app
Gelato replied July 14, 2024

Hello,

Thank you for your positive review. We’re glad to hear that you are pleased with the quality of our products.

Your feedback is much appreciated and motivates us to maintain high standards. If you have any questions or need further assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team

April 3, 2024

Easy to use, easy to understand. Fast delivery, etc. Recommended!

Trendspanarna.se
Sweden
12 days using the app
Gelato replied April 5, 2024

Hello,

Thank you for recommending Gelato! We're delighted to hear that you find our platform easy to use. If you ever have more feedback or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

April 27, 2024

Love Gelato for it's products and easy to use.

My Store
United Kingdom
About 2 months using the app
Gelato replied April 28, 2024

Hi,

Thank you for your wonderful feedback! We're thrilled to hear that you love Gelato for its products and user-friendly interface. Providing high-quality products and a seamless user experience are top priorities for us, and we're delighted that we've met your expectations. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way.

Warm regards,

Michal
Gelato Support Team

January 24, 2024

Easy to use and high quality prints

Forsight Collective
United States
6 months using the app
Gelato replied January 26, 2024

Hello,

We're delighted to hear that you find Gelato easy to use and that you're pleased with the quality of prints. If you have any further feedback or if there's anything specific you'd like assistance with, feel free to reach out.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

July 3, 2024

easy

My Little Prayer Place
Canada
3 months using the app
Gelato replied July 5, 2024

Hi,

Thanks for the 5-star review! We're glad you find the Gelato app easy to use. Our goal is to make creating and selling products as seamless as possible.

If you ever have any questions or need help with a specific feature, feel free to reach out to our support team. We're always happy to assist.

Best regards,

Michal
Gelato Support Team

March 22, 2024

Great wo - love your program.

Kid-Epics Expressions
United States
9 months using the app
Gelato replied March 25, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Kind regards,
Bart
Gelato Support Team

August 13, 2024

brilliant

printmyvibe
United Kingdom
12 days using the app
Gelato replied August 15, 2024

Hello,

Thank you for your kind words! It’s great to hear you’re having a positive experience with Gelato. Feel free to contact us if you need any support.

Best regards,
Bart
Gelato Support Team

February 20, 2024

because i can.

MemeShirts
United States
10 months using the app
Gelato replied February 22, 2024

Hello,

Thanks so much for sharing the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Kyle

June 10, 2024

Easy to work and assume productivity

Bad Barbie Boutique
United States
2 months using the app
Gelato replied June 11, 2024

Hi there,

Thank you for your review of Gelato. We appreciate your feedback on the ease of use and are committed to providing a seamless experience for our users. If there's anything we can do please don't hesitate to reach out.

Kind regards,
Kyle