Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

February 21, 2024

Easy to use, great quality products.

CCIII Fine Art Prints
Ireland
13 days using the app
Gelato replied February 22, 2024

Hi there,

Thank you for your fantastic review! We appreciate the acknowledgment of our quality and the ease of use in our platform.

Should you ever require assistance or have any questions, please feel free to reach out - we're available 24/7.

Kind regards,
Kyle

April 3, 2024

So far I'm really impressed with this app. The design is very intuitive, which makes creating products quick and fun.

Andros
United States
31 minutes using the app
Gelato replied April 5, 2024

Hello,

Thank you for sharing your thoughts! We're thrilled that you're impressed with our app's functionality and user-friendly design. If you ever need assistance or have any questions, feel free to reach out to us. We're here to help make your experience with Gelato enjoyable and productive.

Best regards,
Bart
Gelato Support Team

February 17, 2024

Easy to use and quick to configure. signup to launch time is fast.

FestiCount
United Kingdom
About 19 hours using the app
Gelato replied February 19, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review. We're delighted that you find Gelato quick and easy to use! Our team is available 24/7 if you ever need assistance.

Kind regards,
Kyle

March 15, 2024

Easy to use

That Artist Kanks
United States
4 months using the app
Gelato replied March 16, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use. If you have any questions or need assistance, please feel free to reach out. We're here to help.

Best regards,
Bart
Gelato Support Team

April 3, 2024

good

Ana Cecilia Mannaert
United States
6 months using the app
Gelato replied April 5, 2024

Hello Ana,

Thank you for your feedback! We're glad to know you had a positive experience. If you have any specific comments or suggestions, feel free to reach out.

Thanks for choosing Gelato,
Bart
Gelato Support Team

April 6, 2024

so simple

Meesh’sPrintables
United States
About 2 months using the app
Gelato replied April 8, 2024

Hello there,

Thank you for your positive feedback.
We're glad to hear that you find Gelato simple to use. Simplifying the printing process for our users is one of our main goals. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

December 5, 2023

Very professional and easy to use.

White Tail River Outfitters
United States
8 days using the app
Gelato replied December 7, 2023

Hello,

We're delighted to hear that you find Gelato professional and easy to use! If you have any specific aspects you'd like to highlight or if there's anything you'd like to see improved, feel free to share. Your feedback is valuable, and we're here to make your experience with Gelato exceptional.

Thank you for choosing us,
Bartosz
Gelato Support Team

April 3, 2024

SO HELPFUL

ALWAYS T-SHIRT
United States
5 months using the app
Gelato replied April 4, 2024

Hello,

Thank you for your feedback! We're glad to hear that you found Gelato helpful. If you have any questions or need assistance with anything else, feel free to reach out.

Best regards,
Bart
Gelato Support Team

February 1, 2024

Nice

pixelsweave
United States
4 months using the app
Gelato replied February 3, 2024

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bart
Gelato Support Team

March 12, 2024

THANKS

SCULPEY STUDIO & ART
Türkiye
4 months using the app
Gelato replied March 14, 2024

Hello,

Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.

Kind regards,

Bart
Gelato Support Team