Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

March 18, 2024

amazing!

Almond House Fellowship
United Kingdom
3 months using the app
Gelato replied March 20, 2024

Hi,

Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.

Kind regards,

Michal
Gelato Support Team

May 31, 2024

Bardzo przyjazny dla użytkownika.

Gizmo
Poland
3 months using the app
Gelato replied June 2, 2024

Witam,

Dziękujemy za Twoją opinię! Cieszymy się, że integracja Gelato z Shopify jest dla Ciebie przyjazna i łatwa w obsłudze. Jeśli masz jakiekolwiek uwagi lub sugestie dotyczące tego, jak możemy jeszcze ulepszyć nasze usługi, będziemy wdzięczni za ich przesłanie.

Pozdrawiam,
Bart
Gelato Support Team

November 26, 2023

I LOVE IT!

KIMMADE
United States
2 months using the app
Gelato replied November 28, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

August 5, 2024

toll toll toll

MARKUS MACH MAL
Germany
12 minutes using the app
Gelato replied August 7, 2024

Hallo,

Wir freuen uns über Ihre freundlichen Worte! Wenn Sie Unterstützung benötigen oder Fragen haben, können Sie sich gerne an uns wenden.

Viele Grüße,
Bart
Gelato Support Team

February 11, 2024

love it

NMT PRINT
Faroe Islands
About 2 months using the app
Gelato replied February 13, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Bart
Gelato Support Team

March 6, 2024

Great app

Howhardcanitbe2shop
United Kingdom
8 months using the app
Gelato replied March 8, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

December 14, 2023

Responsive customer service and seamless shopify integration.

ThingsByKev
United States
2 days using the app
Gelato replied December 15, 2023

Hello,

Thank you for your feedback! We're glad to hear that you find our customer service responsive and our integration with Shopify seamless. If you have any more insights or suggestions, feel free to share.

We're here to help,
Bartosz
Gelato Support Team

June 6, 2024

Easy to use the app

reallyposhgifts
Canada
About 1 hour using the app
Gelato replied June 8, 2024

Hello,

Thank you for your feedback! We're glad you find Gelato easy to use. If you need any assistance or have suggestions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

December 19, 2023

Very easy to use.
It is fantastic. I recommend it.

AIGL Channel
Netherlands
6 days using the app
Gelato replied December 21, 2023

Hello,

Thank you for your positive feedback! We're delighted to hear that you find Gelato easy to use and fantastic. If you have any suggestions or if there's anything specific you enjoy about the platform, feel free to share. We appreciate your recommendation! If you have any questions or need assistance in the future, don't hesitate to reach out.

Happy printing,
Bartosz
Gelato Support Team

March 24, 2024

Mega. Bin total begeistert. Ganz einfache Führung und vor allem gefällt mir die Option mit dem Einbezug des kostenfreien Versands.

CBK Woloschin
Germany
26 days using the app
Gelato replied March 26, 2024

Hallo,

Danke für Ihre Rückmeldung! Unser Ziel ist es, die Plattform so benutzerfreundlich wie möglich zu gestalten, und wir freuen uns, dass Sie die Navigation einfach finden. Wir wissen, wie wichtig kostenlose Versandoptionen sind, und freuen uns, dass Sie diese Funktion schätzen. Wenn Sie weitere Kommentare oder Vorschläge haben, können Sie diese gerne mit uns teilen. Wir sind hier, um sicherzustellen, dass Ihr Erlebnis mit Gelato außergewöhnlich bleibt.

Mit freundlichen Grüße,
Bart
Gelato Support Team