Reviews (1,156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.
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Love the services and that I can print my posters locally in so many countries around the world, which makes my work so much easier! :)
Thanks for your review. We're happy to empower anyone to become entrepreneurs and print locally on a global scale! Our team is here 24/7 if you ever need us. Kind regards, Adeline
Gelato has been great! Customer support is excellent and the quality of the products is very good! They have 24/7 live chat and they always want to help. On top of this they have a customer success manager for you. Thank you Laura and team! Vicente and Mariana
Hi, thanks for your review. It's great you're happy with our products and service! We do want to support and see your business grow with us. We'll continue to be here for you 24/7, you can count on us! Kind regards, Adeline
Einfach zu nutzen, schnell zu integrieren. Einfach eine klasse App
Vielen Dank für das positive Feedback! Es freut uns zu hören, dass Sie Gelato einfach zu nutzen und schnell zu integrieren finden. Wenn Sie weitere Fragen oder Anregungen haben, lassen Sie es uns bitte wissen. Wir stehen Ihnen gerne zur Verfügung!
For now, in addition to some delays due to the Christmas period and because of the covid, everything is going well. The products are good and of quality. I hope I have no problems in the future.
Hi,
Thank you for the great feedback you shared - it will definitely help us improve in the future - and sorry for the delays you experienced on some of your orders.
Please do not hesitate to reach out to us if we can support you further.
Looking forward to supporting your business!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
The Customer Support is on the spot. Quick, helpful and professional answers. Product prices are also very decent!
Hi,
Thank you so much for your review and the great feedback about our Customer Support team and product prices.
Please do not hesitate to reach out if there is anything we can do to support your business.
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
Gelato is one of the best P.O.D companies out there. Every time I contact customer service, I receive a thorough and quick response. I feel valued as a customer. Their products are high quality. 5 stars from me
Hello,
Thank you for sharing your positive experience with Gelato! We're delighted to hear about the excellent support you've received from our team and your satisfaction with the quality of our products. Ensuring our customers feel valued and content is our top priority. If you ever have more feedback or need assistance, please don't hesitate to reach out.
We appreciate your support!
Bart
Gelato Support Team
Très intuitif et clair , je recommande .
Bonjour,
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous trouvez notre application Shopify intuitive et claire. Notre objectif est de rendre le processus aussi simple que possible pour nos utilisateurs. N'hésitez pas à nous contacter si vous avez des questions ou besoin d'aide supplémentaire. Nous sommes là pour vous aider !
Cordialement,
Michal
Gelato Support Team
Has to be the best integration for print on demand that I've experienced so far. The control you have is great and creating variations is so much easier than any other POD integration. The only thing I would say is the choice of products is a bit low compared to others and things like water bottles and travel mugs need all round, all over print, not just a design in a rectangle on one side.
Hello,
Thank you for your positive feedback. We're glad to hear that you find Gelato to be the best integration for print on demand and that you appreciate the level of control it offers. Your feedback regarding product options is valuable to us, and we're continuously working to expand our offerings to better meet your needs. We'll take your suggestions into consideration as we strive to enhance our product range. If you have any further suggestions or questions, please don't hesitate to reach out. We appreciate your support.
Best regards,
Michal
Gelato Support Team
very good app they help me a lot .help me to fix any promplems i find , is exactly what I need, and I am happy with them
Hi,
Thank you for your review and for choosing Gelato to support your business.
Should you have any additional feedback or need further assistance, please feel free to reach out to us again - our Customer Support team is available 24/7 to help.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
Gelato is perfect for my start up print on demand needs. Their platform integrated so easily with my Shopify store and continues to sync the products. They also have a free and timely tracking / reporting system for order progress. They also have great customer service and followup on everything. They help solve problems on the rare occasion one occurs (operator error (I) was the issue). Thank you Team Gelato.
Hello,
Thank you for your positive feedback! We're thrilled to hear that Gelato has been a perfect fit for your print on demand needs and that our platform seamlessly integrated with your Shopify store. Our goal is to provide a smooth and efficient experience for our users, and we're glad to know that our product syncing and order tracking/reporting system have been helpful for you.
We take pride in our customer service and are always here to assist you when needed. We understand that issues can arise, and we're committed to helping you find solutions promptly. We appreciate your understanding and cooperation in resolving any challenges, and we're glad we could assist you in overcoming any operator errors.
Thank you for choosing Gelato for your startup's print on demand needs. We're honored to be a part of your journey, and we'll continue to provide you with the best support and service possible. If you have any further questions or require any assistance, please don't hesitate to reach out.
We're here to help,
Bartosz
Gelato Support Team