Reviews (1,156)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

March 1, 2024

easy, fast, and every things i need in it

Leli Lemon
United States
4 days using the app
Gelato replied March 2, 2024

Hi Leli,

Thank you for taking the time to share your positive experience with Gelato! We're thrilled to hear that our platform has been easy, fast, and met all your needs. Customer satisfaction is our top priority, and we're delighted that our services align with your expectations. If you ever have further feedback or require assistance, please don't hesitate to reach out. We appreciate your trust in Gelato and look forward to serving you seamlessly in the future.

Best regards,

Michal
Gelato Support Team

June 1, 2024

It is great

Frosty Funnies
United States
11 months using the app
Gelato replied June 2, 2024

Hello,

Thank you for your feedback! We're glad to know you had a great experience with Gelato. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Bart
Gelato Support Team

January 9, 2024

With the prices and support, Gelato is the best for me.

BB Studio
United States
4 months using the app
Gelato replied January 10, 2024

Hello,

We're honored to be your preferred choice! Thank you for recognizing our pricing and support. If there's anything you need or any way we can enhance your experience, feel free to reach out.

We're here to help you succeed,
Bartosz
Gelato Support Team

May 9, 2024

Everything I love is in Gelato!

Soulful Creations Co.
United Arab Emirates
About 2 months using the app
Gelato replied May 11, 2024

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear that you are loving the experience with Gelato.
If you ever have any questions or need assistance, please don't hesitate to reach out - we're here to support.

Kind regards,
Kyle

July 24, 2024

Awesome!

CanvaSculpt
United Kingdom
About 10 hours using the app
Gelato replied July 26, 2024

Hi,

Thank you for your awesome review! We're glad to hear you're enjoying our app. Your positive feedback means a lot to us.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you.

Best regards,

Michal
Gelato Support Team

May 11, 2024

The best POD app I've used for sure.

First-Class Gifts
United States
5 days using the app
Gelato replied May 13, 2024

Hello,

Thank you so much for your feedback! We're glad to hear you're enjoying our app. If you have any questions or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

March 25, 2024

Super easy to use and I've already had my first sale. It took me less than an hour to upload a design I had on hand from a collection I had in 2016. I'm so happy to have found Gelato and I don't need to print a batch of tees for my brand!

Tracey Carangelo
United States
About 2 hours using the app
Gelato replied March 27, 2024

Hello Tracey,

Thank you for sharing your experience with us! It's fantastic to hear that you found Gelato super easy to use and that you've already made your first sale. We're thrilled to have played a part in bringing your designs to life and helping your brand thrive. If you need further assistance, feel free to reach out.

We appreciate your recommendation,
Bart
Gelato Support Team

January 18, 2024

Great app, great customer service, great prices.

MyMovieMug
Netherlands
5 months using the app
Gelato replied January 20, 2024

Hello,

Thank you for the 5-star review! We're glad to hear that you've had a positive experience with our customer service and our Shopify app. If you ever have more feedback or questions, feel free to reach out.

Thank you for choosing Gelato!

Michal
Gelato Support Team

January 27, 2024

Gelato has great customer service and a super easy to use interface! I trust their products will be wonderful.

Sacro Swag
United States
2 days using the app
Gelato replied January 28, 2024

Hello,

Thank you for the fantastic 5-star review! We're thrilled to hear you value our customer service and user-friendly interface. Your trust in our products is truly appreciated. If there's anything you require or any way we can improve your experience, please feel free to reach out.

We appreciate your support,
Bart
Gelato Support Team

June 9, 2024

Easy of uploading to my store is amazing

Mulloys Printing
United States
1 day using the app
Gelato replied June 11, 2024

Hello,

Thank you for your feedback! We're glad to hear that you found the product design process so easy. If you have any questions or need assistance, we're here to help!

Best regards,
Bart
Gelato Support Team