Reviews (1,156)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

July 8, 2024

easy to use, Very thought through UI

Eddies Edibles
United States
29 minutes using the app
Gelato replied July 9, 2024

Hello,

Thank you for your review! We're glad to hear that you find Gelato easy to use and appreciate the user interface. If you have any suggestions or need assistance, please don't hesitate to reach out.

We're here to help,
Bart
Gelato Support Team

January 16, 2024

fantastica, mi ci sto trovando molto bene

Eligraf
Italy
4 months using the app
Gelato replied January 17, 2024

Ciao,
Grazie mille per le tue gentili parole! Siamo entusiasti di sapere che trovi la nostra app fantastica e che ti stia trovando bene. Il tuo feedback positivo ci motiva a continuare a migliorare e offrire la migliore esperienza possibile con il nostro Shopify app. Grazie ancora e auguriamo che tu possa continuare a godere della tua esperienza con noi!

Cordiali saluti,
Michal
Gelato Support Team

May 30, 2024

great so far, sometimes slow- but that's OK :)

Organic Disaster
Australia
12 days using the app
Gelato replied June 1, 2024

Hello,

Thank you for your positive review! We're glad to hear that you are having a great experience overall. We appreciate your patience regarding occasional slowdowns and are continuously working to improve our service speed.

Best regards,

Michal
Gelato Support Team

February 1, 2024

Nice intuitive experience

Stik Wid It
Germany
8 days using the app
Gelato replied February 3, 2024

Hello,

Thank you for your kind words! We're thrilled to hear you're having a nice and intuitive experience with our app. Remember, our team is here around the clock should you ever need any assistance.

Best regards,
Bart
Gelato Support Team

May 13, 2024

Ho iniziato a utilizzare da pochissimo questa app sul mio negozio online, facile, intuitiva e davvero ben fatta.

NOIR | BLANC
Italy
4 months using the app
Gelato replied May 15, 2024

Ciao,

Grazie per aver condiviso la tua esperienza! Siamo felici di sapere che trovi la nostra app facile e intuitiva. Se hai bisogno di assistenza o hai domande, non esitare a contattarci.

Cordiali saluti,
Bart
Gelato Support Team

May 11, 2024

Exacly what I needed and so easy to use!

Vanessa Leutik
Brazil
6 days using the app
Gelato replied May 13, 2024

Hello Vanessa,

Thanks for taking the time to share your thoughts with us! It's fantastic to hear that our platform is exactly what you needed and that you find it easy to use. If there's anything else you need or if you have any questions please don't hesitate to reach out. We value your support.

Best regards,
Bart
Gelato Support Team

April 17, 2024

Great variety of options and easy to navigate steps to create a product

Vibin' Rebel Gear
United States
About 18 hours using the app
Gelato replied April 19, 2024

Hello,

Thank you for your positive review! We're pleased to hear that you appreciate the variety of options available on Gelato and find our platform easy to navigate when creating products. Your satisfaction is our priority, and we're committed to providing a seamless experience. If you have any further questions or need assistance, please don't hesitate to reach out. We value your support.

Best regards,

Michal
Gelato Support Team

January 29, 2024

Fácil de trabalhar. Muito intuitivo e com muitas opções

Printterns
Portugal
9 months using the app
Gelato replied January 31, 2024

Ficamos felizes em saber que você acha o Gelato fácil de trabalhar e intuitivo, com muitas opções. Nossa plataforma é projetada para ser amigável e oferecer uma variedade de recursos para atender às suas necessidades de impressão sob demanda. Se tiver mais alguma dúvida ou precisar de assistência, estamos aqui para ajudar. Obrigado por escolher o Gelato!

April 2, 2024

Great so far

Memories on Canvas
United Kingdom
6 months using the app
Gelato replied April 4, 2024

Hello,

Thanks for sharing your experience! We're glad to hear that things are going great for you. If you have any questions or need assistance, we're just a message away.

Best regards,
Bart
Gelato Support Team

July 7, 2024

So far easy to understand and connect

Fair Twenty One Boutique
United States
About 2 hours using the app
Gelato replied July 9, 2024

Hello,

Thank you for your feedback! We're glad to hear you find Gelato easy to understand and connect with. If you need any assistance, please feel free to reach out.

Kind regards,
Bart
Gelato Support Team