Reviews (1,158)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

April 4, 2024

Eccezionale servizio! Ha funzionato bene dal primo momento. Configurazione facile e semplice anche per chi non sa nulla. Ottimizzazione del negozio rapida. Tutto molto facile e veloce.

MITAKPA
Italy
9 days using the app
Gelato replied April 5, 2024

Ciao,

Grazie per la tua positiva recensione sulla nostra app Shopify. Siamo lieti di sapere che il servizio ti abbia soddisfatto sin dal primo utilizzo e che la configurazione sia stata semplice anche per chi non ha conoscenze pregresse. La nostra priorità è garantire un'ottima esperienza agli utenti, e siamo felici di aver raggiunto il tuo apprezzamento in merito alla rapidità di ottimizzazione del negozio. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Apprezziamo la tua fiducia in Gelato e speriamo di poterti assistere ancora in futuro.

Cordiali saluti,

Michal
Gelato Support Team

February 17, 2024

Easy to use and quick to configure. signup to launch time is fast.

FestiCount
United Kingdom
About 19 hours using the app
Gelato replied February 19, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review. We're delighted that you find Gelato quick and easy to use! Our team is available 24/7 if you ever need assistance.

Kind regards,
Kyle

July 12, 2024

Rápidas entregas, produto com qualidade e facilidade na plataforma....falta só eu começar a vender mais :)

Allprint
Portugal
5 months using the app
Gelato replied July 13, 2024

Olá,

Muito obrigado pela sua avaliação positiva. Ficamos contentes em saber que você está satisfeito com a rapidez das entregas, a qualidade dos produtos e a facilidade de uso da nossa plataforma.

Esperamos que suas vendas cresçam rapidamente. Se precisar de qualquer assistência ou tiver dúvidas, não hesite em nos contatar. Estamos aqui para apoiar o sucesso do seu negócio.

Atenciosamente,

Michal
Gelato Support Team

April 10, 2024

very good

Luke’s 3d print shop
United States
3 months using the app
Gelato replied April 12, 2024

Hi,

Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out.

Thank you for choosing Gelato!

Michal
Gelato Support Team

June 22, 2024

Bonjour, je vous donne 5 étoiles du fait de votre notoriété dans les médias, pour le moment j'en suis à mes premiers pas, mes premières constatations sont positives, facilité d'utilisation, ergonomie agréable, nombreux produits pour impressions.
J'adhère totalement.

Mugagogo
France
7 days using the app
Gelato replied June 24, 2024

Bonjour,

Nous vous remercions sincèrement pour votre évaluation positive et vos commentaires sur notre service. Votre reconnaissance pour la facilité d'utilisation, l'ergonomie de notre plateforme et la variété de nos produits nous honore. Nous sommes ravis que vous adhériez totalement à notre service et nous nous engageons à maintenir cette qualité qui vous a satisfait. Votre retour nous est précieux et nous aide à améliorer continuellement notre offre.

Cordialement,

Michal
Gelato Support Team

April 29, 2024

Great support, great quality, great products.

A Todo Motor
Spain
10 days using the app
Gelato replied May 1, 2024

Hello,

We're glad to hear that you're satisfied with our support, quality, and products. If there's anything else we can assist you with or if you have any questions, feel free to reach out. We're here to help!

Best regards,
Bart
Gelato Support Team

May 22, 2024

Easy

Odds Creative Solutions
United States
7 months using the app
Gelato replied May 24, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

March 15, 2024

Easy to use

That Artist Kanks
United States
4 months using the app
Gelato replied March 16, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use. If you have any questions or need assistance, please feel free to reach out. We're here to help.

Best regards,
Bart
Gelato Support Team

February 1, 2024

Nice

pixelsweave
United States
4 months using the app
Gelato replied February 3, 2024

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bart
Gelato Support Team

May 4, 2024

Easy to create my designs so far and prices compare well to other sites.

BigFit
United States
About 2 hours using the app
Gelato replied May 6, 2024

Hello,

Thanks for sharing your thoughts! We're glad to hear that you've found our platform user-friendly and that our prices are competitive. If you ever need assistance or have any questions, feel free to reach out to us.

Best regards,
Bart
Gelato Support Team