Reviews (1,160)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

May 25, 2024

Excellent interaction and step progression.

GeoArtTees
United States
11 days using the app
Gelato replied May 27, 2024

Hello,

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with Gelato. If you have any questions or need further assistance with your print-on-demand journey, don't hesitate to reach out. We're here to support you every step of the way!

Best regards,
Bart
Gelato Support Team

January 16, 2024

it was great

OUR Wear
United States
17 days using the app
Gelato replied January 17, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! We are glad to hear that your experience with our Shopify app was great. Our Team is available 24/7 if you even need assistance.

Best regards,
Michal
Gelato Support Team

March 20, 2024

Cool! I love the design options and automated pricing system for my shopify shop integration.

Artified
Canada
7 minutes using the app
Gelato replied March 22, 2024

Hi,

Thank you for your glowing review! We're glad to hear that you're loving the design options and automated pricing system in our Shopify app. Providing intuitive tools to enhance your Shopify shop integration is our goal, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to support you. Thank you for choosing Gelato, and we look forward to being a part of your continued success.

Best regards,

Michal
Gelato Support Team

March 24, 2024

Mega. Bin total begeistert. Ganz einfache Führung und vor allem gefällt mir die Option mit dem Einbezug des kostenfreien Versands.

CBK Woloschin
Germany
26 days using the app
Gelato replied March 26, 2024

Hallo,

Danke für Ihre Rückmeldung! Unser Ziel ist es, die Plattform so benutzerfreundlich wie möglich zu gestalten, und wir freuen uns, dass Sie die Navigation einfach finden. Wir wissen, wie wichtig kostenlose Versandoptionen sind, und freuen uns, dass Sie diese Funktion schätzen. Wenn Sie weitere Kommentare oder Vorschläge haben, können Sie diese gerne mit uns teilen. Wir sind hier, um sicherzustellen, dass Ihr Erlebnis mit Gelato außergewöhnlich bleibt.

Mit freundlichen Grüße,
Bart
Gelato Support Team

January 10, 2024

Easy to use and intuitive

Family Planet
Canada
1 day using the app
Gelato replied January 11, 2024

Hello,

Thrilled to know you find Gelato easy to use and intuitive! If there's anything specific you love or any suggestions you have, feel free to share.

We're here to make your experience the best it can be,
Bartosz
Gelato Support Team

May 12, 2024

Gelato good company..just I try to open my small business..please help me growth my business.. and help Me for running my good business..thank you..my last chance for the this my online business...

Gelato18 online design store
United Kingdom
34 minutes using the app
Gelato replied May 15, 2024

Hi there,

Thanks for taking the time to leave this review. We have some tips and tricks to help grow your business in our Help Centre you may wish to check out: https://support.gelato.com/en/collections/8521533-tips-tricks

If there's anything else we can support with, please don't hesitate to reach out.

Best regards,
Kyle

July 20, 2024

Ottima

Creation Fast Print
Italy
9 days using the app
Gelato replied July 21, 2024

Ciao,

Grazie mille per esserti preso il tempo di lasciare una recensione a 5 stelle! Il nostro team è disponibile 24 ore su 24, 7 giorni su 7, se hai bisogno di assistenza.

Distinti saluti,
Bart
Gelato Support Team

Edited February 9, 2024

funktioniert super

Print4Fun
Austria
About 1 month using the app
Gelato replied January 26, 2024

Hi,

Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you even need assistance.

Kind regards,

Michal
Gelato Support Team

March 5, 2024

Werkelijk naadloze integratie, je past iets aan in Gelato dashboard en meteen effectief in Shopify omgeving. Installeren ook eenvoudig.

The Lousy Brand
Netherlands
3 months using the app
Gelato replied March 7, 2024

Hello,

Bedankt voor uw positieve feedback! We zijn blij om te horen dat je de integratie tussen Gelato en Shopify echt naadloos vindt. Wij streven ernaar om de installatie zo eenvoudig mogelijk te maken. Als u nog meer feedback heeft of hulp nodig heeft, neem dan gerust contact met ons op.

Best regards,
Bart
Gelato Support Team

April 15, 2024

molto facile di usare e ha prodotti di molta qualità

Libeluula Art
Italy
2 days using the app
Gelato replied April 16, 2024

Ciao,

Grazie per la tua recensione positiva! Siamo lieti di sapere che trovi Gelato molto facile da usare e che apprezzi la qualità dei nostri prodotti. La tua soddisfazione è la nostra priorità e siamo qui per fornire un'esperienza senza problemi. Se hai domande o hai bisogno di assistenza in futuro, non esitare a contattarci. Apprezziamo il tuo supporto.

Cordiali saluti,

Michal
Gelato Support Team