Reviews (1,200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the user-friendly interface, high-quality products with vibrant colors, and premium materials. They benefit from fast international shipping due to a global network, responsive customer support, and seamless integration with e-commerce platforms like Shopify. Eco-friendly options and competitive pricing are also highlighted, aiding small businesses in sustainable growth and meeting diverse customer needs, leading to increased satisfaction and business growth.
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App is so, easy and fun to use.
Hello,
Thank you so much for your feedback! We're really happy to hear that you're enjoying the app and finding it easy to use. If you ever need assistance or have any ...
I love how easy this app is to navigate. there is many design templates available. shipping is cost effective and fast. Gelato has made starting my own online business possible. and such an easy transition.
Hello,
Thank you for the wonderful review! We’re glad to hear Gelato has been working well for you. If you need anything along the way, don’t hesitate to get in touch.
Best ...
It's great, although I'd prefer more automated options for bulk product setup. Especially of wall art where all mine needs to be is centered and scaled to fit.
Hello,
Thank you for your positive review! We’re glad to hear that you’re enjoying Gelato. Regarding your feedback on bulk product setup, we have solutions which can help ...
It's simple and easy to understand the instructions especially for a beginner.
Hello,
Thank you for your kind feedback! It’s wonderful to hear that the instructions are clear and beginner-friendly. If you ever have any questions or need help, we’re ...
A lot of times, Gelato's printing partners print the shipping label but never actually ship the package, and when you bring the issue to their attention they reply with a copy and paste:
" Unfortunately, in this particular case, I will not be able to process a refund/reprint as it has been more than 30 days since the order was supposed to be delivered. Please let us know if you have any questions ...
Hi there,
Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as we understand these challenges impacted your business.
...
Having a great experience
Hello,
Thank you for your 5-star review! We’re glad to hear you’re having a great experience with Gelato. If there’s anything we can assist you with, don’t hesitate to reach ...
Very Good
Hello,
Thank you for your review! We're happy to hear your positive feedback. If you ever need anything, feel free to reach out!
Best regards,
Bart
Gelato Support Team
oh my god it's amazing! i'm not a designer, but the tools and process are clear, easy to follow, and the UX is fantantastic. LOVE LOVE LOVE!
Hello,
Thank you for the feedback! We're glad to hear that you're finding the platform easy to use and intuitive. If there's anything we can do to improve your experience ...
So easy to use everything is ready at your finger and so impressed
Hello,
Thank you for sharing your experience! It’s wonderful to know that the platform is working seamlessly for you. We’re here to support you every step of the way, so don’ ...
Easy to understand, quickly add personalization, and created my 1st products. Thank you!!
Hello,
Thank you for the 5-star review! We're glad to hear that creating and personalizing your products has been easy. If you ever have questions or need assistance, we’re ...