Reviews (1,160)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

June 6, 2024

Easy to use the app

reallyposhgifts
Canada
About 1 hour using the app
Gelato replied June 8, 2024

Hello,

Thank you for your feedback! We're glad you find Gelato easy to use. If you need any assistance or have suggestions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

June 5, 2024

very simple to use

My Store
United States
11 minutes using the app
Gelato replied June 7, 2024

Hi,

Thank you for your review! We're pleased to hear that you found Gelato very simple to use. Your feedback is greatly appreciated. If you have any questions or need assistance in the future, please don't hesitate to contact us. We're here to help!

Warm regards,

Michal
Gelato Support Team

February 15, 2024

Excelente calidad de impresión, muy buen papel. Pésimo servicio de encomienda. El sobre fue metido a la fuerza en el buzón, lo que terminó por arruinar todas las impresiones.

Obrigados Nos
Portugal
24 days using the app
Gelato replied February 17, 2024

Hola,

Gracias por la encantadora llamada anterior y por compartir todos los comentarios sobre su experiencia; realmente lo apreciamos ya que nos brinda la oportunidad de aprender y mejorar.

Una vez más, me gustaría disculparme por la entrega original y esperamos brindarles una experiencia que cumpla con nuestras expectativas habituales y avancemos. Si necesita algo mientras tanto, no dude en hacérnoslo saber.

Atentamente,
Kyle
Jefe de servicio al cliente

May 8, 2024

tres facile a utiliser et a des fonctionnalites impressionantes

woreber
United Kingdom
About 2 months using the app
Gelato replied May 11, 2024

Bonjour,

Merci d'avoir partagé votre expérience avec Gelato. Nous sommes heureux d'apprendre que vous avez trouvé notre plateforme facile à utiliser et que vous avez apprécié les fonctionnalités que nous publions constamment.

Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter : nous sommes disponibles 24/7. Nous apprécions votre soutien et sommes impatients de continuer à vous servir.

Cordialement,
Kyle

Edited April 10, 2024

Veldig bra! Lett å bruke

Osloarv
Norway
4 months using the app
Gelato replied March 6, 2024

Hei,

Tusen takk for den fantastiske tilbakemeldingen! Vi er glade for å høre at du er fornøyd med vårt Shopify-app. Kundetilfredshet er vår høyeste prioritet, og vi er glade for at våre tjenester oppfyller dine forventninger. Hvis du har ytterligere spørsmål eller tilbakemeldinger, er vårt kundestøtteteam alltid klare til å hjelpe. Vi setter pris på tilliten du har vist oss, og ser frem til å fortsette å betjene deg på best mulig måte.

Med vennlig hilsen,

Michal
Gelato Support Team

April 8, 2024

So far so good - very intuitive

VERY NICE shop
Australia
6 minutes using the app
Gelato replied April 10, 2024

Hello,

Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out.

Thank you for choosing Gelato,
Bart
Gelato Support Team

March 28, 2024

QUALITÀ VELOCE E CORRETTO

Off Slavery Store
Italy
3 months using the app
Gelato replied March 31, 2024

Ciao,
Grazie per aver condiviso la tua esperienza con noi! Siamo lieti di sapere che hai trovato la nostra app Shopify di qualità, veloce e corretta. La soddisfazione dei nostri clienti è la nostra priorità, e siamo felici che la nostra app abbia rispettato le tue aspettative. Se hai altri commenti o domande, non esitare a contattarci. Apprezziamo il tuo supporto e speriamo di continuare a soddisfare le tue esigenze.

Cordiali saluti,

Michal
Gelato Support Team

February 20, 2024

Weil es Personalisierung so einfach macht!

Just Mary
Germany
3 months using the app
Gelato replied February 22, 2024

Hallo,

Vielen Dank für das Teilen Ihrer Erfahrungen und der 5-Sterne-Bewertung! Wir freuen uns zu hören, dass Sie von unseren neuen Personalisierungsfunktionen profitieren, die wir kontinuierlich erweitern. Unser Team steht Ihnen rund um die Uhr zur Verfügung, wenn wir Sie unterstützen können.

Mit freundlichen Grüße,
Kyle

May 28, 2024

Hasta este momento es buena

Mexaessentialstore🇲🇽 products for your life
Mexico
18 days using the app
Gelato replied May 31, 2024

Hola,

¡Gracias por tu reseña! Nos alegra saber que has tenido una buena experiencia hasta ahora. Estamos comprometidos a seguir ofreciendo un servicio de alta calidad. Si tienes alguna pregunta o necesitas ayuda, no dudes en contactarnos. ¡Gracias por elegir Gelato!

Atentamente,

Michal
Gelato Support Team

June 5, 2024

Super easy

Travelling Australia With Kids
Australia
20 minutes using the app
Gelato replied June 7, 2024

Hello,

Thank you for your review! We're delighted to hear that you found Gelato super easy to use. Your feedback means a lot to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Best regards,

Michal
Gelato Support Team