Reviews (1,160)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy product setup, and seamless Shopify integration. They praise the high-quality, vibrant prints and premium materials that boost customer satisfaction. The global network ensures fast, cost-effective international shipping. Responsive customer support quickly addresses issues, while eco-friendly options like local production and FSC-certified materials are also highlighted. Competitive pricing and customization options further enhance its appeal.

January 29, 2024

amazimg

Ikaramu y' Umweru®
Rwanda
3 months using the app
Gelato replied January 30, 2024

Hello,

Thank you for the positive feedback! If you have any specific comments or if there's anything you'd like assistance with, feel free to let me know.

Happy printing,
Bartosz
Gelato Support Team

August 17, 2024

would recomment gelato

Best Products Women
India
Gelato replied August 19, 2024

Hello,

Thank you for recommending Gelato! If you need any assistance or have questions as you continue working with us, feel free to reach out.

Best regards,
Bart
Gelato Support Team

Edited October 19, 2020

Fantastic, honest customer service. Ive only had one product so far but great quality print. well done Gelato - you have yourself another customer!

Little Green Pigeon Vegan Store
United Kingdom
About 4 years using the app
Gelato replied October 19, 2020

Hi,

I would like to personally thank you for your review and your appreciation for our Customer Service team. I will ensure to pass your feedback along.

We are also very glad that you are satisfied with the product quality and that you have decided to choose Gelato to support your business.

Looking forward to receiving more feedback from you. Should you have any questions or need any support from us, we are available for you 24/7.

Thanks!
Achille

Achille Mileto
Head of Customer Advocacy
Gelato API

June 26, 2021

So glad that I found Gelato! The integration was quick and easy and the product mix is perfect for my art business.

Jamie Hansen Art
United States
About 4 years using the app
Gelato replied June 28, 2021

Hi and thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.

February 15, 2024

LA MEILLEURE TECHNIQUE D'AJOUT DES PRODUITS, VRAIMENT VOUS FAITES DU BON BOULOT !

Creativo.Med
Morocco
About 2 months using the app
Gelato replied February 17, 2024

Bonjour,

Merci pour votre retour positif sur votre expérience avec notre plateforme! Nous apprécions votre soutien et sommes là pour vous aider en cas de besoin.

Cordialement,
Bart
Gelato Support Team

July 4, 2020

Fantastic integration app. It works seamlessly, easy to set up and I would definitely highly recommend it!

ITS A LIFESTYLE
United Kingdom
Over 3 years using the app
Gelato replied August 11, 2020

Hi,

Thank you for your feedback! We are glad you decided to use Gelato to fulfil your orders and we are thrilled to be working together. 

If there is anything else we can do to support you please do not hesitate to reach out directly.

Best regards,

Achille Mileto
Head of Customer Advocacy
Gelato API

April 15, 2024

Amazing App

Mixify
Pakistan
About 3 hours using the app
Gelato replied April 16, 2024

Hello,

Thank you for your positive feedback! We're thrilled to hear that you find Gelato amazing. Providing a seamless experience for our users is our goal, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

May 3, 2021

Kia ora from New Zealand,
we use Gelato since we started doing e-commerce and we couldn't be happier. Great communication and our ideas were put into action. Great products and fast turn around time. Thank you guys, you helped us to make money.

The Inn Market NZ
New Zealand
Over 3 years using the app
Gelato replied May 4, 2021

Hi,

Thank you for this great feedback.

It is an honor for us to be able to support the local Maori community and empower you to share your creativity all over the world.

Good luck going forward and as always reach out if there is anything we can do.

Best regards,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

August 7, 2021

The app integrates so well with Shopify, it's easy to create, update and sell products. Looking forward to further exploring the options.

Tangerine Print Shop
Canada
About 3 years using the app
Gelato replied August 9, 2021

Thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.

March 9, 2022

Gelato has been great no issues at all & easy to use & great prices to. I just wish they had as more sweater & tee colours that Printify have, more trending colours it lets them down a bit. Hoping for more home decor soon, like cushions. They are great for Australian customers too which is incredibly favourable.

Happy Joy Decor
Australia
About 3 years using the app
Gelato replied March 10, 2022

Hi, thanks for your review and feedback. Great to hear that you're enjoying our Shopify integration. You'd be pleased to know that we will be launching a home decor product this year to delight your customers! Remember that our support team is always on standby 24/7 should you have any queries. Kind regards, Adeline