Reviews (1,115)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface that simplifies setup and product creation. They praise the high-quality prints, responsive customer support, and a global network of print partners that enable worldwide reach. The seamless Shopify integration, competitive pricing, and customization options enhance merchant and customer satisfaction. Fast production and shipping times, reliable performance, and a diverse product range are also highlighted.

October 16, 2024

Love More Club
France
About 2 months using the app
Gelato replied October 18, 2024

Hello,

Thank you for your 4-star review! We're happy to hear that you're enjoying your experience with Gelato. If there’s anything we can do to improve and make your experience 5-star, please don’t hesitate to let us know.

Best regards,
Andrzej
Gelato Support Team

November 22, 2024

Eternal Kingdom
Canada
20 days using the app
Gelato replied November 24, 2024

Hello,

Thank you for your review and for rating us 4 stars! We’re always striving to improve, so if there’s anything we can do to make your experience even better, please reach out at api.feedback@gelato.com.

Best regards,
Andrzej
Gelato Support Team

October 9, 2024

Destined4greatness Apparel
United States
6 days using the app
Gelato replied October 11, 2024

Hi there,

Thank you for your 4-star rating! We’ve reached out directly to learn more about your experience and how we can further improve.

Best regards,
Bart
Gelato Support Team

November 30, 2024

Big Daddy Llama Studio
United States
27 days using the app
Gelato replied December 2, 2024

Hi there,

Thank you for your review! We’d love to know how we can make your experience even better. Feel free to reach out to us at apifeedback@gelato.com with any suggestions—we’d be happy to hear from you and work towards earning that fifth star!

Kind regards,
Bart
Gelato Support Team

October 30, 2024

Dzynes Designs
United States
About 8 hours using the app
Gelato replied November 1, 2024

Hi there,

Thank you for your feedback and the 4-star rating! We appreciate your insights and are committed to making your experience even better. If there’s anything specific you’d like to share or if you have suggestions, please reach out to us at apifeedback@gelato.com. We’re here to help and want to work with you to achieve a 5-star experience!

Best regards,
Bart
Gelato Support Team

February 27, 2024

Rizz Culture Store
United States
3 months using the app
Gelato replied February 29, 2024

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bart
Gelato Support Team

December 31, 2023

Minimal Maps
Canada
2 months using the app
Gelato replied January 2, 2024

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.
If there is anything else you would like to share with us, please let us know at apifeedback@gelato.com. We aim to make your experience with Gelato 5-star.

Best regards,
Michal
Gelato Support Team

November 9, 2023

MORABAND...sw
Portugal
About 2 months using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

April 27, 2024

J&L Stores
United Arab Emirates
Gelato replied April 28, 2024

Hello,

We truly appreciate you taking the time to rate our service! Should you ever require assistance, our team is here to support you.

If there is anything we can do to make your experience 5-star, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team