Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and high-quality prints. They praise the responsive customer service, fast fulfillment, and competitive pricing. The app's global reach, variety of print products, and commitment to sustainability are also valued. Merchants find the automatic order processing and bulk implementation beneficial for managing large volumes. They also value the resources for business growth and detailed order tracking.

Edited April 28, 2024

Tem sido muito boa, site dinâmico e intuitivo

Art Prints Lab
Portugal
About 1 month using the app
Gelato replied April 27, 2024

Hi,

We really appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you.

Best regards,

Michal
Gelato Support Team

February 5, 2024

easy app to use. Very user friendly

Rootedeeply
United States
2 months using the app
Gelato replied February 7, 2024

Hello,

We're delighted to hear that you find our app easy to use and user-friendly! If you have any questions or need further assistance, don't hesitate to reach out to us.

We're here to help,
Bartosz
Gelato Support Team

March 25, 2024

Super easy to use and I've already had my first sale. It took me less than an hour to upload a design I had on hand from a collection I had in 2016. I'm so happy to have found Gelato and I don't need to print a batch of tees for my brand!

Tracey Carangelo
United States
About 2 hours using the app
Gelato replied March 27, 2024

Hello Tracey,

Thank you for sharing your experience with us! It's fantastic to hear that you found Gelato super easy to use and that you've already made your first sale. We're thrilled to have played a part in bringing your designs to life and helping your brand thrive. If you need further assistance, feel free to reach out.

We appreciate your recommendation,
Bart
Gelato Support Team

April 1, 2024

Pretty good
theres a good plataform to u make ur own business

sleekn
Brazil
2 days using the app
Gelato replied April 3, 2024

Hello,

Thanks for taking the time to share your thoughts with us! We're pleased to hear that you're finding Gelato to be a useful platform for starting your own business venture. If you ever have any questions or need assistance along the way, don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

January 20, 2024

I'm just one week into doing my first ever POD online biz using Gelato and Spotify, and so far everything is going smoothly, and any questions I've had there are plenty of FAQ articles and tutorials to help me. And better yet, if I can't find the answer I use the 24/7 Live Person Support Chat system that Gelato provides, which has been a major help each time I've used it. I'm creating my products and I'm gearing up to start marketing and selling them online. I have Positive Hopes and Expectations to have excellent success with my business, thanks to Gelato.

My Store
United States
About 10 hours using the app
Gelato replied January 22, 2024

Hello,

That's fantastic to hear! We're thrilled you're having a smooth experience and finding our support helpful. Best of luck with your POD business, and if you ever have more questions or need assistance, feel free to reach out.

Here's to your success,
Bartosz
Gelato Support Team

March 1, 2024

easy, fast, and every things i need in it

Leli Lemon
United States
4 days using the app
Gelato replied March 2, 2024

Hi Leli,

Thank you for taking the time to share your positive experience with Gelato! We're thrilled to hear that our platform has been easy, fast, and met all your needs. Customer satisfaction is our top priority, and we're delighted that our services align with your expectations. If you ever have further feedback or require assistance, please don't hesitate to reach out. We appreciate your trust in Gelato and look forward to serving you seamlessly in the future.

Best regards,

Michal
Gelato Support Team

Edited April 18, 2024

Overall, I’m satisfied with Gelato and would recommend it to fellow creators looking for a reliable print-on-demand service.

Elites Ware
Philippines
1 day using the app
Gelato replied April 18, 2024

Hello,

Thank you for your enthusiastic feedback! We're thrilled to hear that you find Gelato's platform helpful for expanding your online business globally. We're here to support you as you continue to grow and reach new customers worldwide.

Best regards,
Bart
Gelato Support Team

April 17, 2024

Great variety of options and easy to navigate steps to create a product

Vibin' Rebel Gear
United States
About 18 hours using the app
Gelato replied April 19, 2024

Hello,

Thank you for your positive review! We're pleased to hear that you appreciate the variety of options available on Gelato and find our platform easy to navigate when creating products. Your satisfaction is our priority, and we're committed to providing a seamless experience. If you have any further questions or need assistance, please don't hesitate to reach out. We value your support.

Best regards,

Michal
Gelato Support Team

February 8, 2024

couldnt be any easier to get up and running and just fun in general 5 star for changing lives

MINDTRIP
Australia
8 days using the app
Gelato replied February 9, 2024

Hi,

Thank you for sharing your fantastic experience with Gelato on Shopify!

We're delighted to hear that getting up and running was a breeze for you. It's our goal to make the process as seamless as possible, and we're glad to be a part of your journey. Changing lives is precisely what we aim for, and your feedback motivates us to continue delivering seamless and enjoyable solutions. If you ever need further assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team

April 5, 2024

GELATO IS AWESOME!! very professional.

DaMoRa
United States
12 days using the app
Gelato replied April 6, 2024

Hello,

Thank you for your positive feedback and for choosing Gelato for your printing needs. We're glad to hear that you found our service professional. Providing a high-quality and professional experience is important to us. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team