Reviews (1,189)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly valued.

November 19, 2024

So easy to use everything is ready at your finger and so impressed

Bail Style
United States
8 days using the app
Gelato replied November 21, 2024

Hello,

Thank you for sharing your experience! It’s wonderful to know that the platform is working seamlessly for you. We’re here to support you every step of the way, so don’t hesitate to reach out if you need anything.

Kind regards,
Bart
Gelato Support Team

October 10, 2024

My clients are very happy with the prints they recieve. Fast shipping worldwide. Great support and comunication.

Mightyinkstudio
Spain
About 1 year using the app
Gelato replied October 11, 2024

Hello,

Thank you so much for your fantastic review! We're happy to hear that your clients are happy with the prints, and that you're satisfied with our fast worldwide shipping. Providing great support and maintaining clear communication is very important to us, and we're glad it’s making a positive impact on your experience. It's our goal to ensure both you and your clients continue to receive high-quality products and services. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to working with you again!

Best regards,

Michal
Gelato Support Team

December 8, 2024

works greatand easy to use

KC Gifts
Spain
17 days using the app
Gelato replied December 10, 2024

Hello,

We appreciate your kind review! It’s great to hear that you find our platform both effective and easy to use. We’re here to make your experience as seamless as possible.

If you ever need assistance, don’t hesitate to reach out.

Andrzej
Gelato Support Team

December 4, 2024

Easy to use

FUR-EVER T-SHIRTS
United States
5 months using the app
Gelato replied December 6, 2024

Hi there,

Thank you for your review! We’re glad you’ve found Gelato easy to use. If you ever need assistance, we’re here to help.

Kind regards,
Bart
Gelato Support Team

Edited November 11, 2024

I am starting to get the hang of this. I am pleased Gelato!

My Store
United States
About 1 month using the app
Gelato replied November 10, 2024

Hi,

Thank you for the 5-star rating! We appreciate your support and look forward to continuing to meet your needs.

Kind regards,

Michal
Gelato Support Team

February 11, 2025

Very Good

DavidUlmJewels
Poland
10 days using the app
Gelato replied February 13, 2025

Hello,

Thank you for your review! We're happy to hear your positive feedback. If you ever need anything, feel free to reach out!

Best regards,
Bart
Gelato Support Team

October 17, 2024

Excellent! It is extremely user friendly, and it gets the job done!

My Store
United States
11 days using the app
Gelato replied October 19, 2024

Hello,

Thank you for your great feedback! We're happy to hear that you find Gelato extremely user-friendly and that it helps you get the job done efficiently. If you ever need any further assistance, don’t hesitate to reach out.

Best regards,

Michal
Gelato Support Team

December 12, 2024

Great To Use

Expression Shores
United States
3 months using the app
Gelato replied December 16, 2024

Hello,

We're glad to hear you're enjoying the service. It's great to see it supports your needs so well. Thanks for being part of the Gelato community!

Best regards,
Bart
Gelato Support Team

October 23, 2024

1st time user and the process was pretty simple.

My Store
United States
20 days using the app
Gelato replied October 25, 2024

Hello,

Thank you for sharing your experience! We’re glad to hear that the process was smooth for you. If you need any assistance going forward, please feel free to reach out.

Best regards,
Andrzej
Gelato Support Team

November 2, 2024

User friendly, I love it!

The Lady King
United States
About 1 month using the app
Gelato replied November 4, 2024

Hi there,

Thank you for the 5-star review! We’re glad to hear you’re enjoying the platform and finding it easy to use.

Best,
Bart
Gelato Support Team