Reviews (546)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and seamless Shopify integration, enhancing product management. They praise the high-quality products with vibrant prints and premium materials, facilitated by a global network of local printers that speed up delivery and cut costs. The responsive customer support, customization options, eco-friendly practices, and competitive pricing without upfront costs are also highlighted, leading to increased customer satisfaction and positive business impact.

October 14, 2024

I have used print on demand sites before, but NONE like Gelato. The ability to use templates to take one design and apply it to a multitude of shirts absolutely blew my mind!

The first time I used this, I tried to apply one design to all the colors and couldn't figure out why it wouldn't work -- until I realized "limit of 100 shirts per template" meant that my 590 shirt designs FROM ONE TEMPLATE was a wild dream come true!

I very highly recommend this site if you've got a bustin' catchy line that you want to share with the world!!

My Store
United States
13 days using the app
Gelato replied October 16, 2024

Hi there,

Thanks so much for the awesome review! We're really glad to hear that you’re enjoying the template feature and that it’s making your design process easier. It sounds like you have some exciting ideas to share with the world! If you ever need assistance or have questions, we’re just a message away.

Best regards,
Bart
Gelato Support Team

October 9, 2024

It's great, although I'd prefer more automated options for bulk product setup. Especially of wall art where all mine needs to be is centered and scaled to fit.

The Wonky Wanderer
Australia
8 months using the app
Gelato replied October 10, 2024

Hello,

Thank you for your positive review! We’re glad to hear that you’re enjoying Gelato. Regarding your feedback on bulk product setup, we have solutions which can help streamline the process. You can learn more about these features in our Help Center or by contacting our team via chat or e-mail - we will be happy to support you according to your needs.

If you need any further assistance, feel free to reach out, we are available 24/7!

Best regards,
Andrzej
Gelato Support Team

December 20, 2024

Overall, very powerful and mostly user-friendly. I hit snags along the way to be sure, but it's simply amazing how easy it is to use compared to doing this all on my own. Great work. 4 out of 5 because there is always room to improve!

King Crow apparel & design
United States
About 1 month using the app
Gelato replied December 22, 2024

Hi there,

Thank you for your thoughtful feedback! We're glad to hear you're enjoying the ease of using Gelato. If you have specific suggestions for improvements, we’d love to hear them—feel free to reach out to us at apifeedback@gelato.com. We're always working to make your experience even better!

Best regards,
Bart
Gelato Support Team

July 8, 2025

Very Easy seamless way for a starter. Kudos

Luxurymania24
United Kingdom
11 days using the app
Gelato replied July 10, 2025

Hi,

Thank you for the great review! We're glad to hear that Gelato has been a smooth and easy solution for getting started. Your feedback means a lot, and we appreciate the kudos. If you ever need support as you grow, we’re here to help.

Kind regards,

Michal
Gelato Support Team

May 20, 2025

EASY TO USE

Sustainabili-tee
Ireland
6 months using the app
Gelato replied May 22, 2025

Hi there,

Thanks so much for the 5 stars! We're glad to hear you're finding Gelato easy to use. If you ever have questions or need support, we're here to help.

Best regards,
Bart
Gelato Support Team

April 2, 2025

Nice app and easy friendly

SMinvite, LLC
United States
5 months using the app
Gelato replied April 4, 2025

Hello,

Thanks so much for the kind words! We're glad to hear everything feels easy to use and creator-friendly. If there's ever anything you need, we're just a message away.

Best regards,
Bart
Gelato Support Team

October 26, 2024

PROS
Easy-to-use interface
Good design tools
Several print location options
Good integration with storefronts
Wide range of connections to other sources, such as Google and Pinterest

CONS
Variants are limited to 100
Lack of 'Higher ended' products
Lack of written Shipping Policy

M2M Global, LLC
United States
2 months using the app
Gelato replied October 28, 2024

Hello,

Thank you for the thoughtful 5-star review! We're glad you're enjoying the interface, design tools, and integration options.

Regarding the points raised, please note that the 100-variant limit is set by Shopify. For shipping, estimated delivery times and tracking information are available in our catalog, with additional details on returns and our quality guarantee in our Help Center. For any specific product requests, please reach out—we'd love to hear your ideas!

Thank you again for the feedback and your support.

Best regards,
Bart
Gelato Support Team

April 20, 2025

I just installed it a few minutes ago and I can't believe how easily I was able to integrate it with my store, add a new product and get it all ready to go. It's also really nice to see that prices are way lower than competitive print on demand companies.

StudiOnline
United States
About 1 hour using the app
Gelato replied April 22, 2025

Hello,

Thank you for your kind review! It's great to hear that the setup process was quick and smooth for you. We aim to provide an efficient and cost-effective solution for creators, and we're glad that stood out right away. If you need any help along the way, our support team is always ready to assist.

Best regards,

Andrzej
Gelato Support Team

December 6, 2024

Gelato has been a game-changer for my print-on-demand business. The platform is incredibly user-friendly, making it easy to create, customize, and manage products. The variety of high-quality materials and printing options ensures my customers receive premium products, from art prints to apparel.

What sets Gelato apart is its global production network, which means faster delivery times and reduced shipping costs for customers worldwide. I also appreciate the eco-friendly focus, like local production and FSC-certified materials, aligning perfectly with my brand's sustainability goals.

Their customer support is responsive and helpful, addressing any issues promptly. The integration with e-commerce platforms like Shopify is seamless, saving time and reducing manual work.

If you're looking for a reliable and efficient print-on-demand solution with top-notch quality, Gelato is an excellent choice. It has allowed me to scale my business and provide an exceptional experience for my customers. Highly recommend!

The Winter Nook
United States
8 days using the app
February 24, 2025

Gelato.com offers a seamless way to print high-quality products globally. The network of local printers ensures fast delivery, reduced carbon footprint, and lower shipping costs. Whether for business or personal projects, Gelato provides exceptional print-on-demand services with excellent customer quality. The platform is user-friendly, integrates with e-commerce stores, and guarantees professional results. A great choice for creatives and entrepreneurs!

Igor Vasiliadis
United States
3 months using the app
Gelato replied February 26, 2025

Hello Igor,

Thank you for your thoughtful review! We’re so glad you’re enjoying the benefits of our global printing network, fast delivery, and seamless integration. We appreciate your support and look forward to continuing to help bring your projects to life!

Best regards,
Bart
Gelato Support Team