Reviews (942)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and smooth integration with Shopify, which simplifies product and order management. They appreciate the high-quality product output, noting vibrant colors and durable materials that boost customer satisfaction. The global network of print partners is valued for reducing shipping times and costs, especially beneficial for international markets. Merchants also commend the responsive customer support, competitive pricing, and extensive design options for personalization. Additionally, the app's commitment to sustainability aligns well with merchants' brand values, contributing positively to business growth and customer satisfaction.
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I used several print on demand apps before I settled with Gelato. Gelato was so easy to use and was helpful to know that they have printing partners in so many countries around the world. This was the game changer for me because that allows my customers to receive shipments quicker. Customer service is also on point, quick and available. One thing I would like to suggest is to get larger sizing beyond 3XL. Looking forward to a long relationship with Gelato!
Hi, thanks for your review! It's great we're helping to improve your business by allowing your customers to receive their orders sooner. Our support team is here 24/7 to assist with anything -- we're here for you! Kind regards, Adeline
I really enjoy Gelato's integration with Shopify. It make it really easy to manage the business with:
- automated fulfillments which can be configured to fulfil after x hours and has an option for manual fulfilments
- automatically sends updates on order to customers (e.g. shipping info)
- the ease of importing and syncing products with shopify One thing I'd recommend they improve is the quality of their mockups. On Gelato, they look alright, but when imported into shopify, they are something not as clear especially when zoomed in.
Hi, thanks for your review!
We're glad to hear you're satisfied with the integration.
Thank you also for your feedback and suggestions.
We're currently working on improving quality of mockups, and introducing more options is on our roadmap.
In case you need anything from us, we're available 24/7.
Kind regards, Bartosz
Hello,
We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.
Kind regards,
Michal
Gelato Support Team
Hi,
Thank you for the 5-star review! If you ever need assistance or have any questions, please feel free to reach out, we're always happy to help!
Best regards,
Andrzej
Gelato Support Team
Hello,
We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.
Kind regards,
Bart
Gelato Support Team
Hello,
We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.
Kind regards,
Michal
Gelato Support Team
Hello,
Thank you for your wonderful review! It’s great to know you're enjoying your experience with us. Should you need any help, don’t hesitate to get in touch – we’re always ready to assist!
Best regards,
Bart
Gelato Support Team
Hello,
We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.
Kind regards,
Michal
Gelato Support Team
Hello,
Thank you for the wonderful 5-star rating! Should you need any support or have questions, don’t hesitate to get in touch.
Kind regards,
Bart
Gelato Support Team
Hello,
We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.
Kind regards,
Michal
Gelato Support Team