Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

March 30, 2022

Gelato works seamlessly with Shopify and I mean seamlessly! Great range of products, that hopefully will be added to in the future.

Planet Life Art
United Kingdom
About 1 month using the app
Gelato replied March 30, 2022

Hi, thanks for your review! It's great to hear you love our integration! You'll be happy to know that new product launches are on our roadmap this year! Feel free to get in touch with us anytime you need our support. Kind regards, Adeline

April 27, 2023

It's easy to install and navigate. Support time it's helpful and step to step guide easy for follow.
It's easy to create products everything is on hand and function properly.
Great.

Kaya Bee
Croatia
About 1 month using the app
Gelato replied April 27, 2023

Hello,

Thank you for your positive review of Gelato! We are glad to hear that you found our platform easy to use and navigate, and that our support team was able to assist you effectively. We appreciate your feedback and hope to continue providing you with great service and products in the future!

Best regards,
Bartosz
Gelato Support Team

January 10, 2023

Intégration à Shopify ultra simple, service d'impression et de livraison très rapide.
Tarifs attractifs.

plandrian
France
About 1 month using the app
Gelato replied January 11, 2023

Bonjour,

Merci d'avoir pris le temps de laisser cet avis.

Nous sommes heureux d'apprendre que vous avez pu facilement intégrer Gelato à votre boutique Shopify, et nous serons heureux de voir votre entreprise se développer avec nous.

Si vous avez besoin d'aide, notre équipe d'assistance est à votre disposition 24 heures sur 24, 7 jours sur 7.

Meilleures salutations,
Bartosz
Équipe d'assistance Gelato

August 16, 2021

I used this app to start my POD journey. The order fulfill time is very impressive. I got two orders one for Gelato and other for Printify. Gelato is already shipped while Printify is still in process. Easy to use app and mockups are good. Integration and UI of the app and the platform is also very user-friendly. I am planning to use this instead of other POD apps.

CovertNarc.Shop
Canada
30 days using the app
Gelato replied August 16, 2021

Thank you for your review. We're very happy to support your new journey with our local production network and app! We will also be launching some exciting new products and platform features very soon to continue to help you grow. If you need us, we're here to support you 24/7. Best wishes, Alyssa

November 10, 2023

Best print on demand supplier and easy app to work

InfiniteDreams-Imagination
France
26 days using the app
Gelato replied November 13, 2023

Hello,

We're delighted to hear that you consider Gelato the best print-on-demand supplier and find the app easy to work with! If you have any suggestions or specific aspects you appreciate about Gelato, feel free to share.

We're here to support your business success,
Bartosz
Gelato Support Team

June 3, 2022

I love this app, work perfectly , customer service is excellent, product quality is excellent, my customer is happy with her ordered, fast shipping ..what not to like ..keep up the good work Gelato

designedbyleela
Canada
25 days using the app
Gelato replied June 8, 2022

Hi Leela, thanks for your review! We're glad to hear that our app integration is working well and that our products/service are excellent. Our team is here 24/7 to support your growth. Kind regards, Kyle

March 1, 2022

Once I worked out how to use the app it becomes very easy. Gelato takes care of all the printing and shipping a fantastic service and the integration with my Shopify store make life much simpler.

artfulcasual
Ireland
22 days using the app
Gelato replied March 2, 2022

Hi, thanks for reviewing! We're glad our integration helps you optimize your business and that you're happy with our service. Do feel free to reach out if you ever need support with anything. Kind regards, Adeline

May 1, 2022

I use this app to help create most of my products. It is easy to use and the support has been amazing so far.

Stand Out Nation
United Kingdom
22 days using the app
Gelato replied May 2, 2022

Hi, it's amazing to hear you are enjoying our integration! We're happy to support you anytime you may need us. Thanks for your review! Kind regards, Adeline

September 11, 2023

Seamless integration is the key to happiness

MerchByToolemera
United States
20 days using the app
Gelato replied September 13, 2023

Hello,

Absolutely! A seamless integration with Shopify can significantly streamline operations and make managing your store much more efficient. It's great to hear that you're finding this aspect of Gelato beneficial. If you have any other feedback or questions, feel free to share!

Best,
Bartosz
Gelato Support Team

November 4, 2022

So far so good! I've only used it for calendars but they were all shipped out fast and customers are pleased! Hurrah! Thanks so much guys.

Emily Hare
United Kingdom
18 days using the app
Gelato replied November 4, 2022

Hello Emily,

Thank you for your review.

We're happy to hear that your first orders went well, calendars are a great choice in the end of the year, and we're looking forward to see you selling even more of them, as the New Year is coming soon!

By the way, have you looked into Gelato+ subscription?
This one allows you to save 30% of shipping costs, so you can offer even more competitive prices to your customers:
https://www.gelato.com/en-US/plus

If you need anything, let us know - we're available for you 24/7.

Thanks,
Bartosz