Reviews (1,095)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
Refine
-
By rating
Excellent in so many ways yet easy to use!
I'd recommend Gelato for print on demand.
It ticks so many boxes!
Hi there,
Thank you for your positive feedback! We're glad to hear that our Shopify integration is easy to use, and allows for a great POD experience with us. If you have any questions, please don't hesitate to reach out to our support team for assistance - we're available 24/7.
Kind regards,
Kyle
Easy to handle app to sell their goods in your shop and to automate your orders. Great support, good quality, and the mindset to improve their and your business with innovation and communication. Until now no problems about rejected orders or late shipping.
Thank you for your kind words! The team and I are excited to continue to work and develop together with you. Continue to send your feedback and ideas as it will make us provide an even better service.
All the best,
Styrbjörn
Product Manager
Very nice App fast Shipping and very high Quality and my customer they are very happy thank you very much.
Hi,
Thanks for taking the time to share your feedback with us!
We are so glad to be contributing to making your customers happy.
Please do not hesitate to reach out if there is anything we can do to further support your growth.
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato API
So far, I have had a very good experience with the design aspects of the web interface.
Hello,
We're thrilled to hear that you've had a very good experience with the design aspects of the web interface! Design is a crucial element, and we aim to make it as user-friendly as possible. If you have any specific feedback or suggestions for improvement, we'd love to hear them.
Thank you for choosing Gelato, and we wish you continued success with your designs,
Bartosz
Gelato Support Team
Great app, service and concept. The team is amazingly helpful and communicate quickly. We're so excited about printing locally around the world! This company is really helping us grow. The app makes it truely easy as all orders are synced, and we can just add new products ourselves. Highly recommended.
Hi,
Thank you for the very energizing feedback! It will help us build an even better product to support your business globally.
If there is anything else we can do to support you please do not hesitate to reach out directly.
Best regards,
Achille Mileto
Head of Customer Advocacy
Gelato API
Great so far. I love it
Hello,
We're delighted to hear that you're loving your experience so far! If you ever have any questions or need assistance, feel free to reach out.
Thank you for choosing Gelato,
Bartosz
Gelato Support Team
Amazingly easy set up, professional look, and wide scope of product offerings.
Hello,
We're thrilled to hear that you found the set-up process with Gelato to be amazingly easy and that you appreciate the professional look and wide range of products we offer. We're dedicated to providing a seamless experience for our users. If you have any questions or need further assistance, feel free to reach out.
Thank you for choosing Gelato,
Bartosz
Gelato Support Team
The integration was all automatic and everything is easy to use or learn. Shipping from the team at Gelato is also great in my experience so far
Hello,
We're glad to hear that you've found our integration seamless and the platform easy to navigate. Our commitment to providing a smooth experience from integration to shipping is at the heart of our service. If you ever have more questions or need assistance, don't hesitate to reach out.
Your satisfaction is our priority,
Bartosz
Gelato Support Team
Fantastic, honest customer service. Ive only had one product so far but great quality print. well done Gelato - you have yourself another customer!
Hi,
I would like to personally thank you for your review and your appreciation for our Customer Service team. I will ensure to pass your feedback along.
We are also very glad that you are satisfied with the product quality and that you have decided to choose Gelato to support your business.
Looking forward to receiving more feedback from you. Should you have any questions or need any support from us, we are available for you 24/7.
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato API
highly recommended, easy to set up.
Hello,
Thank you for the recommendation! We're thrilled to hear that you found Gelato easy to set up. If you have any more feedback or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
Bartosz
Gelato Support Team