Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

April 6, 2022

I used several print on demand apps before I settled with Gelato. Gelato was so easy to use and was helpful to know that they have printing partners in so many countries around the world. This was the game changer for me because that allows my customers to receive shipments quicker. Customer service is also on point, quick and available. One thing I would like to suggest is to get larger sizing beyond 3XL. Looking forward to a long relationship with Gelato!

Krus-Teez
New Zealand
Gelato replied April 6, 2022

Hi, thanks for your review! It's great we're helping to improve your business by allowing your customers to receive their orders sooner. Our support team is here 24/7 to assist with anything -- we're here for you! Kind regards, Adeline

November 12, 2024

LUSH VIEW PRINTS
United Kingdom
12 months using the app
Gelato replied November 14, 2024

Hello,

We’re grateful for your positive rating! If there’s ever anything we can do to help or improve your experience further, please feel free to reach out.

Kind regards,
Bart
Gelato Support Team

November 7, 2024

StampaCraft
Greece
About 1 year using the app
Gelato replied November 9, 2024

Hello,

Thank you for the 5-star rating! We appreciate your support and look forward to continuing to meet your needs.

Best regards,
Andrzej
Gelato Support Team

November 1, 2024

Warfare Media
United Kingdom
10 months using the app
Gelato replied November 2, 2024

Hi,

Thank you for the 5-star review! We're happy to hear that Gelato is meeting your expectations. If you ever have questions or need assistance, we’re here to help.

Best regards,

Michal
Gelato Support Team

October 4, 2024

TruePhotoBoutique
Lebanon
4 months using the app
Gelato replied October 6, 2024

Hello,

Thank you for your 5-star review! We’re glad to hear that you’re enjoying your experience with Gelato. If you ever have any feedback or need assistance, please don’t hesitate to get in touch—we’re here to support you.

Best regards,
Andrzej
Gelato Support Team

October 29, 2024

Savvy EZ
Canada
About 1 month using the app
Gelato replied October 31, 2024

Hello,

We appreciate your 5-star rating! Should you need anything, don’t hesitate to get in touch.

Best regards,
Bart
Gelato Support Team

October 12, 2024

URBANCHIP
Germany
About 2 months using the app
Gelato replied October 14, 2024

Hi there,

Thank you for the 5-star rating! We truly appreciate your support and are always here if you need anything.

Best regards,
Bart
Gelato Support Team

September 30, 2024

Framed Photo
Ukraine
About 2 months using the app
Gelato replied October 2, 2024

Hello,

Thank you for the 5-star rating! We're happy to know you're enjoying the experience with us. If you ever have any questions or need support, we’re always here to help!

Best regards,
Bart
Gelato Support Team

October 24, 2024

Cre8tive Pulse
United States
About 1 month using the app
Gelato replied October 26, 2024

Hi there,

Thank you for the 5-star rating! We’re always here to support you and ensure you have a smooth experience with Gelato.

Best regards,
Bart
Gelato Support Team

October 7, 2024

Qualite. Professional Nail Care.
Norway
About 1 month using the app
Gelato replied October 9, 2024

Hi there,

Thank you for the 5-star rating! We truly appreciate your support and are always here if you need anything.

Best regards,
Bart
Gelato Support Team