Reviews (1,161)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this print-on-demand app for its user-friendly interface, high-quality products like t-shirts and phone cases, and efficient global print network that reduces shipping times and costs. They praise the responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customization options. The use of eco-friendly materials like FSC-certified products also receives positive feedback, enhancing customer satisfaction and business growth.
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- Great quality posters in many sizes with competive prices. - Fast shipping to multiple countries.
- Amazing support, who are fast and interested in you and your company. Edit: I have changed my review since I had been confused about the prices, but it was all clarified by Achille during our Zoom Meeting where he was really involved in my business. Great company who are working hard to become better and better, would recommend.
Thank you for the feedback and for helping us to become better. It was a pleasure speaking with you on the phone and I'm glad we were able to clarify the issue quickly. We are here to support and ensure that your store becomes a success - please continue to share your feedback and we will continue to improve the service for everyone. Best, Achille
We use gelato app for Amazon through Shopify and we are more than happy thanks to one thing : they are open to feedbacks and work with you in order to improve their app. We are located in France and the previous printer for mugs was located in UK so they decided to hire a new printer in France in order to reduce shipping time based on our needs. Thanks for this improvement and taking time to discuss with us !
Hi,
Thank you for investing the time in giving us this review.
Many customers value our local presence because it is great for your end customers. France is an important market for Gelato. We are growing very rapidly in France so as I am writing this we are working with expanding our wall art categories.
We hope that this will give you an even more powerful product catalogue to grow your business.
Thank you again!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
great easy
Hello,
Thank you for sharing your feedback! We're glad to hear that you found it easy to use and had a great experience. If you have any questions or need assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Great company to work with, dispatched my last personalized order within 2 days. Very impressed. Can not wait for them to add more products to their already great collection.
Hi, thanks for your review. It's great to hear you are impressed with our speed and catalog! Do reach out anytime you need our support. We're here for you 24/7. Kind regards, Adeline
einfache
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie die Einfachheit von Gelato schätzen. Unsere Plattform wurde entwickelt, um die Prozesse so einfach und benutzerfreundlich wie möglich zu gestalten, damit Sie sich auf das Wichtigste konzentrieren können: Ihr Geschäft. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung. Vielen Dank für Ihre Unterstützung, und wir freuen uns darauf, Ihnen auch in Zukunft zu dienen!
Shopify and Gelato - the dream team! Couldn't do without it! <3 Thank you for all you do and the very prompt service and excellent customer service!
Hello,
Thank you for your wonderful feedback! We're thrilled to be a part of your dream team with Shopify. Your support means the world to us! If you ever have more to share or need assistance, know that we're here to help.
Here's to many more successful ventures together,
Bartosz
Gelato Support Team
its just good iffifiifififiifiififiifiifiiifiifiififiifififiofioffififiififiifiiififiifififiifififififi
Hi there,
We're delighted to hear that you're satisfied with our platform.
At Gelato, your satisfaction is our top priority, so we appreciate your positive feedback.
Should you have any questions or need assistance in the future, please don't hesitate to reach out - we're available 24/7.
Kind regards,
Kyle
Ich benutze gelato.com jetzt seit ein paar Monaten und ich muss sagen, dass es eine der besten Entscheidungen war, die ich getroffen habe. Die Druckqualität ist ausgezeichnet, der Kundenservice ist großartig und die App selbst wurde mit großartigem Kundensupport perfekt abgestimmt. Ich würde diese App jedem empfehlen.
Hallo, vielen Dank für Ihre Bewertung. Wir freuen uns zu hören, dass Sie mit der Druckqualität und dem Support von Gelato zufrieden sind! Unser Team ist rund um die Uhr für Sie da, wenn Sie etwas brauchen. Mit freundlichen Grüßen, Adeline
Ottima, sincronizzazione. Per ora non ho avuto problemi. Facilità d'uso dopo aver visto i video tutorial.
Ciao! Grazie per la tua recensione! Siamo felici di sapere che il nostro centro di assistenza e integrazione funziona bene. Se hai bisogno di aiuto o hai domande, il nostro team di supporto è sempre qui per supportarti. Cordiali saluti, Kyle
Super user friendly and convenient to use the dashboard. Integration between Shopify and Gelato is a one click step
Hello,
Thank you for your kind words! We're delighted to hear that you find Gelato user-friendly and that the Shopify integration has been smooth for you. If you have any more feedback or questions, feel free to reach out.
Happy printing,
Bartosz
Gelato Support Team