Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and high-quality prints. They praise the responsive customer service, fast fulfillment, and competitive pricing. The app's global reach, variety of print products, and commitment to sustainability are also valued. Merchants find the automatic order processing and bulk implementation beneficial for managing large volumes. They also value the resources for business growth and detailed order tracking.

April 4, 2024

The process of creating my project was so easy. It beats having to actually make the shirt myself. Will be a repeat customer definitely.

My Store
United States
10 days using the app
Gelato replied April 6, 2024

Hello,

Thank you for sharing your positive experience with us. We're delighted to hear that you found the process of creating your project with Gelato easy and convenient. Providing a seamless experience for our customers is a top priority for us. We're glad to have saved you time and effort, and we look forward to serving you again as a repeat customer. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support.

Kind regards,

Michal
Gelato Support Team

Edited March 11, 2024

good

Barcode Number
United States
20 days using the app
Gelato replied March 8, 2024

Hello,

We're thrilled to hear that you love Gelato! If you ever have more feedback or need assistance, feel free to reach out.

Thanks for choosing Gelato,
Bart
Gelato Support Team

February 29, 2024

Easy to use design, great quality products - very happy

MilfClub Underwear
United Kingdom
24 days using the app
Gelato replied March 2, 2024

Hello,

We're thrilled to hear that you're happy with our service and product quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support.

Thank you for choosing Gelato,
Bart
Gelato Support Team

February 20, 2024

because i can.

MemeShirts
United States
About 1 month using the app
Gelato replied February 22, 2024

Hello,

Thanks so much for sharing the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Kyle

April 4, 2024

Eccezionale servizio! Ha funzionato bene dal primo momento. Configurazione facile e semplice anche per chi non sa nulla. Ottimizzazione del negozio rapida. Tutto molto facile e veloce.

MITAKPA
Italy
9 days using the app
Gelato replied April 5, 2024

Ciao,

Grazie per la tua positiva recensione sulla nostra app Shopify. Siamo lieti di sapere che il servizio ti abbia soddisfatto sin dal primo utilizzo e che la configurazione sia stata semplice anche per chi non ha conoscenze pregresse. La nostra priorità è garantire un'ottima esperienza agli utenti, e siamo felici di aver raggiunto il tuo apprezzamento in merito alla rapidità di ottimizzazione del negozio. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Apprezziamo la tua fiducia in Gelato e speriamo di poterti assistere ancora in futuro.

Cordiali saluti,

Michal
Gelato Support Team

February 11, 2024

love it

NMT PRINT
Faroe Islands
About 2 months using the app
Gelato replied February 13, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Bart
Gelato Support Team

April 7, 2024

Easy to Install and setup if you have already made some amazing designs. I do struggle to setup the designer tool so people can do custom designs.

PrideMug
United Kingdom
8 days using the app
Gelato replied April 8, 2024

Hello,

Thank you for your positive review and for choosing Gelato for your printing needs. We're glad to hear that you found our Shopify app easy to install and set up. We understand your struggle with setting up the designer tool for custom designs, and we're here to assist you every step of the way. Please don't hesitate to reach out to our support team for guidance on configuring the designer tool to better suit your needs. We appreciate your feedback and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

March 6, 2024

Great app

Howhardcanitbe2shop
United Kingdom
16 days using the app
Gelato replied March 8, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

March 9, 2024

Très facile d'utilisation, beaucoup de produits et de possibilités, très réactifs et super qualité produits !

ThePrettyCase
France
14 days using the app
Gelato replied March 10, 2024

Bonjour,
Un grand merci pour vos éloges ! Nous sommes ravis d'apprendre que notre application Shopify vous offre une expérience très facile d'utilisation avec une variété de produits et de possibilités, et que vous appréciez notre réactivité ainsi que la qualité exceptionnelle de nos produits. Votre satisfaction est notre priorité absolue. Si vous avez d'autres commentaires ou des questions, n'hésitez pas à nous contacter. Nous sommes reconnaissants de votre confiance et sommes impatients de continuer à vous offrir des services de qualité.

Cordialement,

Michal
Gelato Support Team

February 5, 2024

easy app to use. Very user friendly

Rootedeeply
United States
2 months using the app
Gelato replied February 7, 2024

Hello,

We're delighted to hear that you find our app easy to use and user-friendly! If you have any questions or need further assistance, don't hesitate to reach out to us.

We're here to help,
Bartosz
Gelato Support Team