Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

September 16, 2024

seamless transition and easy to understand

410 Noodlez Official Merch
United States
About 1 year using the app
Gelato replied September 17, 2024

Hello,

Thank you for your feedback! We’re glad to hear that your transition was smooth and that you’re finding the platform easy to use. If you need any further assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

September 18, 2024

Seriously, best POD provider out there!

Radiant Retail Therapy
Canada
About 2 months using the app
Gelato replied September 20, 2024

Hi there,

Thank you for the fantastic feedback! We're thrilled to hear that you're so happy with our service. If you ever need anything, feel free to reach out!

Best regards,
Bart
Gelato Support Team

October 31, 2024

easy to use

.LinP|RinP.
United States
About 1 year using the app
Gelato replied November 2, 2024

Hi,

Thank you for your 5-star review! We're glad to hear that you found our platform easy to use. Your satisfaction is important to us, and we'll continue to strive for a seamless user experience.

Thank you again for choosing Gelato.

Kind regards,

Michal
Gelato Support Team

September 18, 2024

Is very easy to use and for me the best app

DENIR
United States
About 1 month using the app
Gelato replied September 19, 2024

Hello,

Thank you for your feedback! We’re thrilled to hear that you find the app easy to use and that it’s your top choice. If you need any help or have questions, just let us know.

Best regards,
Bart
Gelato Support Team

August 14, 2024

The platform is and user friendly, great features too.

My Store
Kenya
About 2 months using the app
Gelato replied August 19, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find our platform user-friendly and appreciate the features we offer. If you have any questions or need assistance, just let us know.

Best regards,
Bart
Gelato Support Team

July 9, 2024

I couldn't be happier with the experience. The process was incredibly simple and user-friendly, making it easy for me to design and customize my product exactly the way I wanted.

LUXURY SOUL ELEVATION
United States
3 months using the app
Gelato replied July 12, 2024

Hello,

Thanks for sharing your thoughts! It’s great to hear that you found Gelato straightforward and easy to navigate. If you need any help or have questions in the future, just let us know!

Kind regards,
Bart
Gelato Support Team

August 16, 2024

This was way easier to do than I thought it would be!!

Spot Pet Supply
United States
10 days using the app
Gelato replied August 19, 2024

Hi there,

We're glad to hear that using Gelato turned out to be easier than expected! If you need any assistance or have further questions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

August 19, 2024

Very helpful and easy to use and understand thank you

A+Desire2Inspire
United States
29 days using the app
Gelato replied August 20, 2024

Hello!

Thank you for taking the time to leave a review! We're pleased to hear that you found Gelato easy to use and understand. It's great to know that our platform has been helpful for you. If you ever need further assistance, don’t hesitate to reach out— we're here to help.

Best regards,

Michal
Gelato Support Team

September 4, 2024

It's easy and efficient to use. Definitely one of the better apps out there and brilliant if your just starting out like myself

Fabled Attire
United Kingdom
About 10 hours using the app
Gelato replied September 6, 2024

Hello,

Thank you for sharing your experience! We’re glad you’re finding the platform intuitive and effective, especially as you start your journey. If you need any assistance along the way, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

October 13, 2024

It's really easy to navigate, and I love the personalization studio!

Surfin' Springer
United States
8 days using the app
Gelato replied October 14, 2024

Hi,

Thank you so much for your fantastic 5-star review! We're happy to hear that you find our platform easy to navigate and that you're enjoying the personalization studio. It's great to know that the tools are helping you create exactly what you need. Your feedback truly motivates us to keep improving!

If you ever need assistance or have any questions, don't hesitate to reach out.

Thanks again for your support!

Warm regards,

Michal
Gelato Support Team