Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and high-quality prints. They praise the responsive customer service, fast fulfillment, and competitive pricing. The app's global reach, variety of print products, and commitment to sustainability are also valued. Merchants find the automatic order processing and bulk implementation beneficial for managing large volumes. They also value the resources for business growth and detailed order tracking.

April 20, 2024

Estoy empezando, pero la integración con Shopify me parece muy fácil teniendo en cuenta que no tengo mucha experiencia con webs.

SideralFate
Spain
16 days using the app
Gelato replied April 22, 2024

Hola,

Nos encanta saber que la integración de Shopify es fácil para ti al comenzar tu viaje con Gelato. Nuestro objetivo es hacer que el proceso sea lo más sencillo posible, por lo que es fantástico saber que ha tenido un buen comienzo. Recuerde, nuestro equipo de soporte siempre está aquí para ayudarlo si tiene alguna pregunta o necesita ayuda en el camino.

Atentamente,
Bart
Gelato Support Team

April 4, 2024

Eccezionale servizio! Ha funzionato bene dal primo momento. Configurazione facile e semplice anche per chi non sa nulla. Ottimizzazione del negozio rapida. Tutto molto facile e veloce.

MITAKPA
Italy
9 days using the app
Gelato replied April 5, 2024

Ciao,

Grazie per la tua positiva recensione sulla nostra app Shopify. Siamo lieti di sapere che il servizio ti abbia soddisfatto sin dal primo utilizzo e che la configurazione sia stata semplice anche per chi non ha conoscenze pregresse. La nostra priorità è garantire un'ottima esperienza agli utenti, e siamo felici di aver raggiunto il tuo apprezzamento in merito alla rapidità di ottimizzazione del negozio. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Apprezziamo la tua fiducia in Gelato e speriamo di poterti assistere ancora in futuro.

Cordiali saluti,

Michal
Gelato Support Team

January 31, 2024

I love how easy gelato is to use and all their prices are perfect

APPARELDOX
United States
8 days using the app
Gelato replied February 1, 2024

Hello,

Thank you for your kind words! We're thrilled to hear that you find Gelato easy to use and that our prices meet your expectations. If you have any suggestions for improvement or if there's anything else you'd like to share, feel free to let us know.

We're here to help and support your printing needs,
Bartosz
Gelato Support Team

February 29, 2024

Very easy to use. Good experience overall

GotGame
United Kingdom
2 days using the app
Gelato replied March 2, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Best regards,
Bart
Gelato Support Team

April 26, 2024

Good quality and good shipping.

Kosmic Design
Brazil
11 months using the app
Gelato replied April 28, 2024

Hi,

Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support!

Best regards,

Michal
Gelato Support Team

January 16, 2024

Thanks a lot for great service

Art House Fashion
United States
7 months using the app
Gelato replied January 17, 2024

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team

February 23, 2024

Well organized and user friendly.

Kerocks Fashion
Italy
8 days using the app
Gelato replied February 27, 2024

Hello,

Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Bart
Gelato Support Team

April 29, 2024

Great support, great quality, great products.

A Todo Motor
Spain
10 days using the app
Gelato replied May 1, 2024

Hello,

We're glad to hear that you're satisfied with our support, quality, and products. If there's anything else we can assist you with or if you have any questions, feel free to reach out. We're here to help!

Best regards,
Bart
Gelato Support Team

April 3, 2024

So far I'm really impressed with this app. The design is very intuitive, which makes creating products quick and fun.

Andros
United States
31 minutes using the app
Gelato replied April 5, 2024

Hello,

Thank you for sharing your thoughts! We're thrilled that you're impressed with our app's functionality and user-friendly design. If you ever need assistance or have any questions, feel free to reach out to us. We're here to help make your experience with Gelato enjoyable and productive.

Best regards,
Bart
Gelato Support Team

Edited April 13, 2024

one word amazing!!!

HEART FELT DESIGNS
United States
16 days using the app
Gelato replied March 31, 2024

Hi,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team